WHO WE ARE
When it comes to health, we’re always looking for ways to push for better. It’s why we were founded in the first place. In 1957, our founder, pharmacist William Wilkinson, witnessed a mother sacrifice her health by forgoing her own medicine to pay for her sick daughter’s prescription. He knew there had to be a better way. So, he introduced North America’s first prepaid drug plan, and GreenShield was born as a not-for-profit with a mission to support better health for all Canadians.

We aren’t just a health and benefits company. We’re the only not-for-profit social enterprise that brings worlds of coverage and care together, all in one place.
We’re noble challengers, purposefully building a better way and we need the best people to help us create a more holistic approach that takes care of the mind and body.

Our mission is to create better health for all Canadians, and we know that starts with our employees.

THE ROLE IN A NUTSHELL

The Director, Enterprise Transformation and Program Management, reporting directly to the Senior Vice President, Enterprise Modernization, will be accountable for facilitating the effective and timely execution and achievement of objectives/results for strategic enterprise programs/initiatives related to the growth and development of the Company, and will work closely with our senior leadership and executives.

Specific Duties of the role include:

• Contribute to the achievement of strategic enterprise objectives through establishing, communicating, and executing a transformation and program vision that considers key enterprise components (e.g. business capabilities, value streams, org structures, operating model, governance, processes, systems, and data) and how they best fit together to achieve the strategic objectives.
• Lead large, complex programs that require specialized discipline, expertise, and execution, and have strategic enterprise importance.
• Collaborate within a matrix environment to define and manage the portfolio of programs and projects aligned with the organization's strategic priorities as determined through strategic, financial and business planning.
• Establish overall program and execution plans, and ensure that interdependencies are identified and prioritized, and all accountable teams and individuals understand the plan(s) and have clarity about ownership and handoffs.
• Develop key relationships with relevant internal and external stakeholders, and collaborate to ensure programs and plans support the achievement of the strategic vision and identified benefits.
• Establish, and adhere to, appropriate governance processes to ensure strategic alignment, continued momentum, and timely decision-making.
  Highlight program and transformation related risks and issues, support solution development, and track mitigation actions.
• Communicate to all levels of the organization, and across the full organization to ensure buy-in and alignment on the shared vision, and to keep efforts coordinated and prioritized.
• Report to the senior management on program/initiative OKRs and metrics including progress, milestones, and risks.
• Regularly keep up to date on emerging developments in enterprise transformation, program management, organizational design, and change management, to ensure the Company’s policies and processes, continue to reflect best practices.

Additional Duties:

• Accountable for facilitating the effective and timely execution and achievement of objectives/results for strategic programs/initiatives.
• Work closely with senior leadership and executive to develop the strategies for the initiatives.
• Accountable for developing the overall program and execution plans; identifying and prioritizing the interdependencies; and ensuring the right functions, teams and individuals are engaged, understand the plan(s), and have clarity about their accountability and role.
• Accountable for ensuring strategic alignment, continued momentum, and timely issue resolution and decision-making in relation to the initiative.
• Work with senior management to ensure buy-in and alignment on the shared vision across the full organization to keep efforts coordinated and prioritized.
• Provide direction and guidance to project managers and business leads/SMEs assigned to the program/initiative
• Identify risks and issues, supports solution development, and tracks mitigation actions.
• Prepare senior management and board facing reports detailing initiative progress, status, KPI’s, issues, risks, etc.
• Facilitate the governance associated with the initiative.
• Act as the central point of contact with related external providers, where required.
• Accountable for ensuring program deadlines, objectives, and applicable budget(s) are achieved.

WHO WE'RE LOOKING FOR

• Proactive, accountable, and independent with the ability to develop and execute strategy as well as be hands-on in delivering the mandate and results.
• Highly developed planning, organizing and negotiation skills; can manage multiple tasks, meet deadlines and respond to changing priorities.
• Strong personal integrity and work ethic; takes responsibility; leads by example, is consistent and makes decisions with the organization’s values in mind.
• Effective problem solver and can independently navigate through complexity.
• Outcome driven, fast and flexible with demonstrated success translating complex ideas into understandable and common business terminology.
• Superior listening, written and verbal communication skills, and able to build consensus throughout the organization, and at all levels of the organization
• Strong Business Acumen
• Ability to 'roll up the sleeves' and get involved at a detailed level in order to ensure accuracy
• Ability to anticipate downstream impacts of decisions/actions
• Ability to create, and/or guide the creation of, compelling business cases
• Professional with a strong and responsive service orientation.
• Independent thinker
• Highly collaborative with strong interpersonal skills
  Innovator and change agent
• Minimum 10 years relevant industry experience, preferably across multiple functional areas
• Business transformation and change management experience in fast paced environment
  Program management experience with a demonstrated track record of leadership, problem solving, and relationship
  management.
• MBA or Bachelor’s Degree in Business, Commerce, Finance, or related field
• PMP, Six Sigma, Agile Project Management Training, or other related training an asset

THE CULTURE
We believe a career should be meaningful. Not just a means to earn a living. Our culture is one where everyone's voice is heard and valued. Because that’s what it takes to create better health for all. We dare to challenge the status quo. And we’re driven by people who have challenged theirs. We believe that your workplace should empower you to be the best version of yourself. That’s why we provide a place where you can be inspired, challenged, and rewarded.

Where your growth means our growth.
Where your voice is heard and valued.
Where your work has purpose. And purpose matters.

We believe our people are critical to our overall success. Inclusivity makes us a stronger, smarter and more informed organization. Being intentionally inclusive of diverse backgrounds, perspectives and experiences will enhance our company culture to positively impact how we support our communities. A career at GreenShield isn’t just about personal achievements, it's about making a difference together.

Here’s to Better Health for All!

A FEW MORE DETAILS
Proficiency in English is required for this position. As part of this role, you will be required to communicate with colleagues or customers who use English as their primary language. By requiring English proficiency for this position, we aim to ensure that our employees can excel in their roles, collaborate, and communicate effectively, and contribute to the success of our organization.

GS supports diversity, equity and inclusion in our teams and communities, and we value the unique contributions made by all. Even if your experience doesn’t align perfectly to every requirement, we invite you to apply. We encourage applications from all candidates and will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process. Please let us know of any accommodation through requestforaccommodation@greenshield.ca. Information received relating to accommodation will be addressed confidentially.

Providing this information gives GS consent to use your personal information to assess your suitability for specific positions, future opportunities or for your personnel file. Your résumé will be held in strict confidence and will be viewed only by the Organization. Information may be stored outside of Canada and could be used for aggregate statistical purposes (which uses no personal identification).

AI Usage - GreenShield leverages AI to help produce Job Descriptions, and ideate on interview questions. We also leverage AI for interview transcription support.