Manager of Online Operations (12 month contract)
About the role
With a career at The Home Depot, you can be yourself and also be part of something bigger. Position Overview We’re looking for a strategic and hands-on Manager of Online Operations to lead a talented team of web designers and digital project specialists. This role is central to shaping and delivering engaging online experiences—from promotional banners and landing pages to full ecommerce and interconnected shopping journeys. The ideal candidate will combine creative leadership with operational rigor to ensure digital content and experiences are delivered efficiently, consistently, and with impact.
Key Responsibilities
- Lead and Inspire an Online Creative Team Guide a group of designers and project experts, fostering a collaborative and high-performance culture. Provide mentorship, set clear expectations, and support career development.
- Oversee Digital Production Manage the end-to-end process of creating web content, ensuring projects are scoped accurately, delivered on time, and aligned with brand and business goals.
- Drive Operational Excellence Streamline workflows, optimize resource allocation, and implement best practices for content creation and deployment.
- Collaborate Across Functions Partner with teams across the organization such as UX, Marketing, Content and Online Category Experience to deliver impactful and engaging online experiences.
- Ensure Quality and Consistency Maintain high standards for design, usability, and performance. Review deliverables for accuracy, accessibility, and brand alignment.
- Monitor and Improve Use analytics and user feedback to assess content effectiveness and identify opportunities for refinement and innovation.
Competencies:
- Collaborates
- Action Oriented
- Drives Results
- Communicates Effectively
- Plans and Aligns
- Customer Focus
Skills & Qualifications
- Experience managing digital teams in a fast-paced environment.
- Strong understanding of web design, UX principles, and ecommerce platforms.
- Ability to conceptualize and articulate creative strategies that align with brand objectives and onsite goals.
- Skilled in project management tools and agile methodologies.
- Excellent communication and stakeholder management abilities.
- Familiarity with Adobe AEM and responsive design.
- Skilled in developing and refining processes to enhance team efficiency and productivity.
- Analytical mindset with a passion for continuous improvement.
Direct Manager/Direct Reports:
- Sr Manager of SEO and Content
- Team of specialists reporting into this position
Travel Requirements:
- Limited – generally limited to the GTA stores and Innovation Centre
Physical Requirements:
- Extended Sitting
Hybrid Work:
- In Person – 4 days per week
Working Conditions: Working in an office setting: computer work, camera on virtual meetings, taking support calls
Minimum Education: University/College degree in a related area of study, or equivalent experience.
Minimum Years Of Work Experience:
- 5
Minimum Leadership Experience:
- 3
Certifications:
- N/A
About Home Depot Canada
The Home Depot Canada is the Canadian arm of the world’s largest home improvement retailer. The company has 182 stores in 10 Canadian provinces, employing more than 30,000 associates from coast-to-coast.
Our company is the largest home improvement retailer in Canada, the U.S. and Mexico. Our global expansion demonstrates how The Home Depot combines its vast knowledge of the home improvement industry with the needs, shopping trends and customs of each unique geography to best serve customers.
Based out of our dynamic Toronto-based Store Support Centre, we have many opportunities available for corporate professionals seeking a big challenge with great rewards. Our high-performing team consists of marketing and communication specialists, the industry’s best product merchants, and experts in financial and inventory planning. We also have exciting opportunities within our Supply Chain team including positions at our Distribution Centres.
The Home Depot’s values are the fabric of the company's unique culture and are central to our success. In fact, they are our competitive advantage in the marketplace. Associate pride and our "orange blooded" entrepreneurial spirit are distinctive hall marks of our company.
With our unprecedented growth, there's no better time to build your career at The Home Depot Canada.
Manager of Online Operations (12 month contract)
About the role
With a career at The Home Depot, you can be yourself and also be part of something bigger. Position Overview We’re looking for a strategic and hands-on Manager of Online Operations to lead a talented team of web designers and digital project specialists. This role is central to shaping and delivering engaging online experiences—from promotional banners and landing pages to full ecommerce and interconnected shopping journeys. The ideal candidate will combine creative leadership with operational rigor to ensure digital content and experiences are delivered efficiently, consistently, and with impact.
Key Responsibilities
- Lead and Inspire an Online Creative Team Guide a group of designers and project experts, fostering a collaborative and high-performance culture. Provide mentorship, set clear expectations, and support career development.
- Oversee Digital Production Manage the end-to-end process of creating web content, ensuring projects are scoped accurately, delivered on time, and aligned with brand and business goals.
- Drive Operational Excellence Streamline workflows, optimize resource allocation, and implement best practices for content creation and deployment.
- Collaborate Across Functions Partner with teams across the organization such as UX, Marketing, Content and Online Category Experience to deliver impactful and engaging online experiences.
- Ensure Quality and Consistency Maintain high standards for design, usability, and performance. Review deliverables for accuracy, accessibility, and brand alignment.
- Monitor and Improve Use analytics and user feedback to assess content effectiveness and identify opportunities for refinement and innovation.
Competencies:
- Collaborates
- Action Oriented
- Drives Results
- Communicates Effectively
- Plans and Aligns
- Customer Focus
Skills & Qualifications
- Experience managing digital teams in a fast-paced environment.
- Strong understanding of web design, UX principles, and ecommerce platforms.
- Ability to conceptualize and articulate creative strategies that align with brand objectives and onsite goals.
- Skilled in project management tools and agile methodologies.
- Excellent communication and stakeholder management abilities.
- Familiarity with Adobe AEM and responsive design.
- Skilled in developing and refining processes to enhance team efficiency and productivity.
- Analytical mindset with a passion for continuous improvement.
Direct Manager/Direct Reports:
- Sr Manager of SEO and Content
- Team of specialists reporting into this position
Travel Requirements:
- Limited – generally limited to the GTA stores and Innovation Centre
Physical Requirements:
- Extended Sitting
Hybrid Work:
- In Person – 4 days per week
Working Conditions: Working in an office setting: computer work, camera on virtual meetings, taking support calls
Minimum Education: University/College degree in a related area of study, or equivalent experience.
Minimum Years Of Work Experience:
- 5
Minimum Leadership Experience:
- 3
Certifications:
- N/A
About Home Depot Canada
The Home Depot Canada is the Canadian arm of the world’s largest home improvement retailer. The company has 182 stores in 10 Canadian provinces, employing more than 30,000 associates from coast-to-coast.
Our company is the largest home improvement retailer in Canada, the U.S. and Mexico. Our global expansion demonstrates how The Home Depot combines its vast knowledge of the home improvement industry with the needs, shopping trends and customs of each unique geography to best serve customers.
Based out of our dynamic Toronto-based Store Support Centre, we have many opportunities available for corporate professionals seeking a big challenge with great rewards. Our high-performing team consists of marketing and communication specialists, the industry’s best product merchants, and experts in financial and inventory planning. We also have exciting opportunities within our Supply Chain team including positions at our Distribution Centres.
The Home Depot’s values are the fabric of the company's unique culture and are central to our success. In fact, they are our competitive advantage in the marketplace. Associate pride and our "orange blooded" entrepreneurial spirit are distinctive hall marks of our company.
With our unprecedented growth, there's no better time to build your career at The Home Depot Canada.