The purpose of the ACOSTA Data Collection Retail District Manager is to manage a team with on time delivery of high quality data. This is achieved by managing a remote group of qualified Team Leaders and Data Collectors on each aspect of their position.

Delivery

• DM will ensure on time delivery of stores, surveys and projects.
• Route optimization
  • Consistently make sure routes assigned are efficient
  • Open req’s as necessary for best delivery of all projects
  • Assign new projects to Data Collectors for optimal delivery
• Cost management of uncovered stores (NRR).
  • Work with Region Operation Manager to determine cost associated with remote uncovered stores and possible solutions

Quality

• DM will utilize available reports to manage project quality issues.
• Manage Team Leaders in all new projects to conduct training and coaching.
• Ensure all Team Leads and Data Collectors are trained in all projects before execution begins

Efficiency/Scan rates

• District manager will monitor the scan rate report monthly and continue to drive scan rates up.
• Work with Team Leader’s to ensure they understand scan rates and how to assist with increasing in Team Leaders sub territory.
• Advising Data Collectors how scan rates affect them and how to improve performance.

Field Management

• One on one validations of Team Leader’s to ensure quality
• Manage Training time (both new hire and refresher)
• Manage client validations (both routine and mandatory)
• Communication for all field staff within territory
• New Project’s
  • Every Data Collector must be contacted or visited at least once for every new project
  • Ensure all Data Collectors fully understand the project.
• All initial new hire communication
  • Job responsibilities
  • Training plan/expectation
  • Assignment
  • Follow up communications (i.e. how is training going, any questions, NI questions, Field support, etc)
• DCA counseling:
  • Work with ROM and/or HR on all counseling issues.
  • Deliver disciplinary actions in a timely manner

Minimum Education Requirements:

• Bachelor Degree or equivalent experience required.

Experience Requirements:

• Minimum of 3 years of managerial experience is preferred, demonstrating leadership in remote team management
• Minimum of 3 years of experience in Field Intelligence Collections or retail merchandising experience, preferably within Consumer Packaged Goods (CPG) companies.
• The ideal candidate must demonstrate a strong sense of urgency to meet our demanding delivery timelines. Ensuring adequate coverage is essential to achieving our operational goals and maintaining quality execution.
• Must have a valid driver’s license and be able to drive a car for an extended period of time.
• Must be available for overnight travel.
• Must have excellent verbal and written communication skills.
• Advanced computer skills including Word and Excel and other workplace communication tools
• This role requires flexibility beyond a standard Monday to Friday, 9:00 AM to 5:00 PM schedule. Team support and operational needs may arise outside of regular business hours, including evenings and weekends. The successful candidate must be available to assist team members as needed to ensure seamless execution and support across all timeframes

Acosta is a part of Acosta Group – a collective of the industry’s most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey.

Specializing in retail sales services, digital strategy, and business intelligence, Acosta empowers brands to thrive in the world of omnichannel shopping. Our sales and digital teams build lasting relationships, ensuring our client brands get the space they deserve in stores and outperform the competition online, while our merch reps make brands shine in retail locations across the world.

But it’s not just about what we do – it’s about who we are. With a team of over 20,000 associates, we’re a community of forward-thinking, value-driven professionals committed to an unmatched level of trust and transparency in the industry. And, we understand the importance of work-life balance, which is why many of our field roles provide our associates with flexible scheduling options. Join us and be a part of a team that values growth and making a real impact for our clients, retail partners and their customers.

Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR@acosta.com. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.

Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.

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