Member Service Representative - Casual
Top Benefits
About the role
Do you… go above and beyond to provide exceptional service? Do you thrive on building strong relationships by inspiring trust and confidence? Do you have experience in sales and demonstrate the drive to achieve results? Do you love learning and have a passion for self and career development?
If so… we want to hear from you!
We’re currently seeking an enthusiastic, member-focused, and flexible individual to join our team as a Casual Member Service Representative providing scheduled and same-day call-out coverage for our Nakusp and New Denver branches.
You are the front-line staff in our branch responsible for assisting our members with their day-to-day financial transactions while identifying opportunities to refer and cross-sell our products and services to meet our members’ needs. You utilize your strong product knowledge to provide a superior member experience recommending solutions and advice to improve our members’ financial lives.
We are looking for an individual who:
- knows the world is ever-changing and embraces challenges head-on
- uses software applications and technology in their day-to-day life
- knows what we do, why we do it, and why they want to be a part of it!
What we offer:
We know success starts with our people and we’re committed to engaging and equipping our employees with the tools and resources they need to be successful.
- Starting wage $28.03/hour
- Continual training, development, and coaching
- Confidential employee and family assistance program
- Unique staff benefits on products such as bank accounts, loans, and mortgages
- The opportunity to build a satisfying career in an organization that incorporates many leading strategic initiatives
- A fulfilling career in a progressive organization that embraces leading strategic initiatives
- A workplace that puts community and employees first, supporting local non-profits, student bursaries, and community sponsorships
Working at Kootenay Savings is more than just a job; it’s an opportunity to build a meaningful career in an environment of teamwork, dedication, and community.
Application Deadline: August 29, 2025
We thank all applicants for their interest; however, only short-listed applicants will be contacted.
About KOOTENAY SAVINGS CREDIT
Located in the beautiful Kootenay region of Southeast British Columbia, Kootenay Savings is a member-owned financial institution with over $1 billion in assets, 38,000 members and over 200 employees. With Corporate Offices in Trail, Kootenay Savings delivers personal and commercial banking through eleven branches, offers a full range of wealth management and insurance services through its wholly owned subsidiary Kootenay Savings MoneyWorks and general insurance through its partnership in Kootenay Insurance Services.
Additionally, Kootenay Savings operates its own Community Foundation that has, since inception in 2000, funded over $4 million in community based projects.
As one of over 9000 Canadian cooperatives, Kootenay Savings is dedicated to improving the lives of our members, putting people before profits and investing in our communities.
Member Service Representative - Casual
Top Benefits
About the role
Do you… go above and beyond to provide exceptional service? Do you thrive on building strong relationships by inspiring trust and confidence? Do you have experience in sales and demonstrate the drive to achieve results? Do you love learning and have a passion for self and career development?
If so… we want to hear from you!
We’re currently seeking an enthusiastic, member-focused, and flexible individual to join our team as a Casual Member Service Representative providing scheduled and same-day call-out coverage for our Nakusp and New Denver branches.
You are the front-line staff in our branch responsible for assisting our members with their day-to-day financial transactions while identifying opportunities to refer and cross-sell our products and services to meet our members’ needs. You utilize your strong product knowledge to provide a superior member experience recommending solutions and advice to improve our members’ financial lives.
We are looking for an individual who:
- knows the world is ever-changing and embraces challenges head-on
- uses software applications and technology in their day-to-day life
- knows what we do, why we do it, and why they want to be a part of it!
What we offer:
We know success starts with our people and we’re committed to engaging and equipping our employees with the tools and resources they need to be successful.
- Starting wage $28.03/hour
- Continual training, development, and coaching
- Confidential employee and family assistance program
- Unique staff benefits on products such as bank accounts, loans, and mortgages
- The opportunity to build a satisfying career in an organization that incorporates many leading strategic initiatives
- A fulfilling career in a progressive organization that embraces leading strategic initiatives
- A workplace that puts community and employees first, supporting local non-profits, student bursaries, and community sponsorships
Working at Kootenay Savings is more than just a job; it’s an opportunity to build a meaningful career in an environment of teamwork, dedication, and community.
Application Deadline: August 29, 2025
We thank all applicants for their interest; however, only short-listed applicants will be contacted.
About KOOTENAY SAVINGS CREDIT
Located in the beautiful Kootenay region of Southeast British Columbia, Kootenay Savings is a member-owned financial institution with over $1 billion in assets, 38,000 members and over 200 employees. With Corporate Offices in Trail, Kootenay Savings delivers personal and commercial banking through eleven branches, offers a full range of wealth management and insurance services through its wholly owned subsidiary Kootenay Savings MoneyWorks and general insurance through its partnership in Kootenay Insurance Services.
Additionally, Kootenay Savings operates its own Community Foundation that has, since inception in 2000, funded over $4 million in community based projects.
As one of over 9000 Canadian cooperatives, Kootenay Savings is dedicated to improving the lives of our members, putting people before profits and investing in our communities.