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Manager, Strategy & Operations

KPMGabout 24 hours ago
Verified
Hybrid
Toronto, ON
Senior Level
Full-time

About the role

Overview

We are looking for a highly motivated Manager, Strategy & Operations to serve as a trusted advisor and right-hand to the Business Transformation Leader for the Tax & Legal practice. This role is ideal for someone who thrives at the intersection of strategy, execution, and communication – a natural connector who can translate big ideas into actionable plans and ensure the team moves forward in alignment.
This is a highly visible and impactful role at the heart of our transformation journey. You’ll have the opportunity to work with senior leadership, gain exposure to firmwide initiatives, and play a key role in shaping how the Tax & Legal practice evolves. If you’re a strategic thinker who loves to problem- solve and turn vision into action – we’d love to hear from you.

This is a hybrid position. #li-hybrid

What you will do

Strategic Planning & Execution

  • Partner closely with the Business Transformation Leader to shape and operationalize the transformation agenda for Tax & Legal
  • Translate strategic goals into clear plans, timelines and deliverables; track progress and follow through on commitments
  • Identify interdependencies across initiatives and help align stakeholders toward common objectives

Business Operations & Rhythm of the Team

  • Drive the operating cadence – prepare agendas, materials and outcomes for leadership and executive meetings
  • Ensure consistent follow-up on action items and accountability across the transformation team
  • Build and maintain clarity across multiple workstreams, helping the team stay focused on priorities
  • Establish and maintain organizational systems to manage priorities
  • Develop reporting frameworks to track KPIs, progress on initiatives and other strategic goals

Communications & Storytelling

  • Synthesize complex information and multiple inputs into crisp, compelling presentations, summaries, and talking points for the leader
  • Create high-impact PowerPoint decks, briefing notes, and visual materials that help communicate strategy and progress to various audiences
  • Support the leader in preparing for key meetings and presentations, ensuring they have the right context, insights and messaging

Collaboration & Relationship Management

  • Serve as a connector across transformation initiatives – helping ideas and people come together

  • Foster alignment between transformation initiatives and broader firm initiatives

  • Build strong relationships with stakeholders at all levels, creating trust and influence through credibility and follow-through

What you bring to the role

  • 5+ years of experience in strategy, operations, transformation, management consulting or a related role
  • Exceptional problem-solving and analytical skills – able to quickly understand complex issues and simplify them
  • Excellent communication skills – written, verbal, and visual (strong PowerPoint storytelling is a must)
  • Highly organized with a bias for action and a track record for turning ideas into outcomes
  • Comfortable working with ambiguity, balancing strategic thinking with hands-on execution
  • Strong interpersonal skills and emotional intelligence – able to build trust and influence without authority
  • Experience in a professionals services or complex matrix organization preferred, but not required

Who You Are

  • A strategic doer – equally comfortable brainstorming big picture ideas and managing the tactical details to get them done
  • A trusted partner – someone the leader can confide in, rely on, and collaborate with seamlessly
  • A connector – able to see how initiatives, people and goals intersect, and help bring them together for greater impact
  • A storyteller – skilled at crafting messages, visuals, and materials that inspire action and clarity
  • A steady presence – calm, organized and able to bring focus and structure amidst competing priorities

Providing you with the support you need to be at your best


Our Values, The KPMG Way

Integrity , we do what is right | Excellence , we never stop learning and improving | Courage , we think and act boldly | Together , we respect each other and draw strength from our differences | For Better , we do what matters

KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice.

Adjustments and accommodations throughout the recruitment process

At KPMG, we are committed to fostering an inclusive recruitment process where all candidates can be themselves and excel. We aim to provide a positive experience and are prepared to offer adjustments or accommodations to help you perform at your best. Adjustments (informal requests), such as extra preparation time or the option for micro breaks during interviews, and accommodations (formal requests), such as accessible communication supports or technology aids, are tailored to individual needs and role requirements. You will have an opportunity to request an adjustment or accommodation at any point throughout the recruitment process. If you require support, please contact KPMG’s Employee Relations Service team by calling 1-888-466-4778.

About KPMG

Accounting
10,000+

KPMG is a global network of professional firms providing Audit, Tax and Advisory services. We have 273,000 outstanding professionals working together to deliver value in 143 countries and territories. With a worldwide presence, KPMG continues to build on our successes thanks to clear vision, defined values and, above all, our people.

Our industry focus helps KPMG firms’ professionals develop a rich understanding of clients'​ businesses and the insight, skills and resources required to address industry-specific issues and opportunities.

The independent member firms of the KPMG network are affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. Each KPMG firm is a legally distinct and separate entity and describes itself as such.