Description

Student Accessibility Services within Student Experience and Support is currently seeking six (6) Recurring Part-time Exam Support.

Reporting to the Exam Centre Manager, this recurring part-time position supports student and faculty inquiries, exam proctoring and entry level administrative duties to support accommodated exams. The SAS Exam Centre provides a centralized location for students with disabilities to receive approved accommodations for writing course-based exams and tests. There is a high volume of work supporting more than 21, 000 tests in addition to email and phone inquiries.

The Exam Centre typically operates from 8:00 am through 8:00 pm Monday-Friday, and limited Saturdays. During the term this role requires a commitment to a designated weekly shift September through April and a minimum of 8 full-time shifts during final exam periods. Current undergraduate students are not eligible.

Please provide a cover letter with your application, indicating your availability. Required shifts for these positions are:

• Monday 730am-2pm and Saturdays with variable hours
• Monday 4pm-830pm
• Tuesday 4pm-830pm
• Wednesday 4pm-830pm
• Thursday 4pm-830pm
• Friday 4pm-830pm

Summary of Key Responsibilities (job functions include but are not limited to):

• Monitors, responds and directs correspondence to appropriate staff.
• Responds to general inquiries and phone inquires.
• Provide proctoring support for exams (Review Exam Centre process with students at the start of exams: locking personal belonging, reviewing allowed resources, confirming length of exam and other accommodation information, and seating the student. Circulates through the exam centre to monitor examinees)
• Provide support for student questions during exams, including confirming information about allowed resources when necessary.
• Assist Examination Centre staff with administrative duties including printing exam, creating labels, and booking exams
• Work with important documents such as examinations and confidential student information.

Qualifications / Requirements:

• Undergraduate degree preferred or an equivalent combination of post-secondary education and experience.
• Willingness and ability to develop an understanding of Student Accessibility Services policies and procedures
• Proficient with Microsoft Office, email and internet applications.
• Ability to work in a confidential setting and demonstrate good judgment in dealing with sensitive and confidential situations.
• Demonstrated ability to work in a fast-paced, high pressure, team-based environment with an ability to meet deadlines.
• Excellent communication and interpersonal skills, preference given to candidates with customer services or front-line experience.
• Strong understanding of and ability to maintain the integrity and security of exams
• Must have the ability to work independently and as part of a team while working in a supervisor-directed setting.
• Must be organized, conscientious and possess a high degree of accuracy and attention to detail ensuring processes are followed correctly and consistently.
• Able to perform moderate physical activity, such as walking and standing.

Application Deadline: August 26, 2025

We would like to thank all applicants in advance for submitting their resumes. Please note, only those candidates chosen to continue on through the selection process will be contacted.

This position is part of the AUPE bargaining unit, and falls under the Operational/Administrative Job Family, Phase 1.

For a listing of all management and staff opportunities at the University of Calgary, view our Management and Staff Careers website.

About the University of Calgary

UCalgary is Canada's entrepreneurial university, located in Canada's most enterprising city. It is a top research university and one of the highest-ranked universities of its age. Founded in 1966, its 36,000 students experience an innovative learning environment, made rich by research, hands-on experiences and entrepreneurial thinking. It is Canada's leader in the creation of start-ups. Start something today at the University of Calgary. For more information, visit ucalgary.ca.

The University of Calgary has launched an institution-wide Indigenous Strategy committing to creating a rich, vibrant, and culturally competent campus that welcomes and supports Indigenous Peoples, encourages Indigenous community partnerships, is inclusive of Indigenous perspectives in all that we do.

As an equitable and inclusive employer, the University of Calgary recognizes that a diverse staff/faculty benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers that have been historically encountered by some people in our society. We strive to recruit individuals who will further enhance our diversity and will support their academic and professional success while they are here. In particular, we encourage members of the designated groups (women, Indigenous peoples, persons with disabilities, members of visible/racialized minorities, and diverse sexual orientation and gender identities) to apply. To ensure a fair and equitable assessment, we offer accommodation at any stage during the recruitment process to applicants with disabilities. Questions regarding [diversity] EDI at UCalgary can be sent to the Office of Institutional Commitments (equity@ucalgary.ca) and requests for accommodations can be sent to Human Resources (hrhire@ucalgary.ca).

Do you have most but not all the qualifications? Research show that women, racialized and visible minorities, and persons with disabilities are less likely to apply for jobs unless they meet every single qualification. At UCalgary we are committed to achieving equitable, diverse, inclusive and accessible employment practices and workplaces and encourage you to apply if you believe you are right for this role.

We encourage all qualified applicants to apply, however preference will be given to Canadian citizens and permanent residents of Canada.