Payroll Operations Specialist
Top Benefits
About the role
Marketing Statement
A career at TransLink and our family of companies means working with people with a wide range of skills and perspectives, all teaming up towards a common goal: preserving and enhancing the region's world-envied quality of life. Together, we connect the region and enhance its livability by providing a sustainable transit and transportation network, embraced by our communities and people.
At TransLink we are dedicated to building a workforce that reflects the diversity of the communities in which we live. We’re committed to fostering an inclusive, equitable and accessible workplace, recognizing the unique value and skills every individual brings.
Looking for a great place to work where your contributions are valued and you can make a difference in a vibrant city? At TransLink, one of BC’s Top Employers, you'll help make Metro Vancouver a better place to live, built on transportation excellence. Put your future in motion!
Responsibilities
PRIMARY PURPOSE
Provides specialized analysis and support to assist the Manager and senior staff in optimizing payroll operations. Audits payroll activities, provides training on operational improvements, conducts general ledger reconciliation, researches issues and trends, analyzes metrics and bargaining proposals, prepares reports, carries out designated project activities, and performs other related accountabilities that support operational efficiency in payroll.
KEY ACCOUNTABILITIES
Participates in meetings with Manager and senior staff at key intervals, engaging in discussion and planning of assignments to support operational efficiency and payroll projects. Provides input on operational methods and recommends improvements.
Assists Manager in ongoing maintenance of the Payroll roadmap, capturing emerging changes to plans, projects, initiatives, timelines, resourcing, status and related impacts.
Audits payroll activities to assess accuracy and compliance with practices, policies, procedures, processes, collective agreements, and legislative requirements. Alerts leaders to identified issues, recommends action to resolve, and provides input for performance management purposes.
Provides payroll staff with training on identified operational issues and improvements, and updates related training materials and documentation.
Reconciles general ledger, involving research, review of historical information, analysis of identified problems, and assessment/interpretation of facts to diagnose root cause. Alerts leaders to findings and recommends action to resolve.
Provides oversight of payroll activities during absence of advisory staff. Involves reviewing and signing off on payroll transactions, and following-up on corrective action with payroll staff.
Assists in development, analysis and reporting on KPI’s and metrics. Also assists in extracting trends to establish meaningful information to support operational improvements.
Coordinates and carries out designated project activities such as research, analysis, compiling/preparing materials, preparing status updates, scheduling and other related tasks that support project efficiency. Provides a wide range of support on payroll systems projects, including user acceptance testing.
Conducts review, analysis and costing on designated aspects of collective bargaining proposals. Discusses findings, observations and recommendations with Manager and Senior Payroll Advisor.
Maintains department online workspace by preparing and capturing updates related to user procedures, technology changes, and other department documentation.
Leads and facilitates in streamlining department processes to support efficient operations, and updates corresponding procedural guides and templates after approval from Manager/ Sr. Advisor.
Develops and maintains relationships with all levels of staff across the organization in order to support the optimization of payroll operations.
Qualifications
EDUCATION AND EXPERIENCE
The requirements for this job are acquired through completion of a post-secondary business program with emphasis on accounting practices, plus completion of Payroll Compliance Practitioner certification, and four (4) years of related experience through which a working knowledge of payroll function was developed.
OTHER REQUIREMENTS
Solid knowledge and understanding of payroll concepts and practices
Solid knowledge of accounting practices with ability to carry out general ledger reconciliation and investigate related issues
Solid coordination and administrative skills to support a wide range of payroll operational activities and projects
Solid interpersonal and communication skills to engage in planning discussions with payroll leaders, provide feedback and training to payroll staff, interact with staff at all levels across the organization, and to assist in writing of reports
Solid research, analytical and problem-solving skills to audit payroll activities, conduct research and analysis of transactions, payroll metrics, and collective bargaining proposals
Advanced skills on all of the relevant office applications, including word processing, power point and spreadsheet
Other Information
Recruitment Process: An applicant will be required to demonstrate their suitability for this position by meeting the minimum level of qualifications and experience in order to be invited into the selection process. A standard interview format will be used including general, scenario and behavioural descriptive interview questions.
Work Schedule
37.5 hours per week.
Work Designation
Hybrid
This position offers the flexibility of working both on-site and remotely within B.C.
Rate of Pay
The salary for this position ranges from $69,600 - $104,400 per annum. Actual salary offered will be based on education, experience, skills, and qualifications as they relate to the role.
We aim to provide competitive pay that reflects your professional background and expertise. We want to ensure our offer will align with your strengths considering experience, skills, and internal equity to offer a fair and equitable salary. The Total Compensation Package, which includes Extended Health, Dental, Transit Pass and enrollment in the Public Service Pension Plan as well as other employment offerings will be discussed in detail as your application progresses.
How to Apply
Please click the 'Apply' button at the top right corner of the page or go to http://www.translink.ca/careers to apply for this position and view instructions on the process.
INSTRUCTIONS: Please save your (1) cover letter, and your (2) resume as one pdf document prior to uploading your application on-line.
Posting Date: November 03, 2025
Closing Date: Open until filled
Please note that only those short listed will be contacted.
Having trouble applying? Please view the System Requirements & FAQ's by going to http://www.translink.ca/careers.
Equal Employment Opportunity
TransLink is committed to employment equity and building a diverse workforce, representative of the customers we serve and the many communities in the Metro Vancouver region. We welcome and encourage Indigenous applicants, people of colour, all genders, 2SLGBTQ+ and persons with disabilities to apply. Learn more about TransLink's commitment to equity, diversity and inclusion.
Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email us at jobs@translink.ca.
About TransLink
TransLink is Metro Vancouver’s regional transportation authority and as an enterprise, we’re proud to be one of BC’s Top Employers.
Stand on a street corner in Metro Vancouver and very likely, within a couple minutes, you’ll see us! We are the people and goods movers for our region. But, what does that mean?
We manage and operate an integrated regional transportation system — connecting communities by bus, rail, SeaBus, custom transit services, pedestrian and cycling paths, the Major Road Network and five bridges. Helping people and goods get from A to B — that’s our bread and butter. At the same time, we help deliver the region’s goal of creating a greener, more sustainable, more livable Metro Vancouver.
We serve 500,000 people a day — young and old from all parts of our region and all walks of life. We deliver them to the people and places that matter to them, and back again. Our employees are united by the common goal of delivering the best to our customers no matter where they work — the shop floor, in the drivers’ seat, planning for the future, managing our Compass Card system, keeping customers safe, or staffing our stations, just to name a few.
Our enterprise includes TransLink and three operating companies: B.C. Rapid Transit Company, Coast Mountain Bus Company, and Transit Police.
We’re delivering for today and planning for the future, and we’re always looking for top talent. Want to see where you fit in? Check out translink.ca/careers.
Payroll Operations Specialist
Top Benefits
About the role
Marketing Statement
A career at TransLink and our family of companies means working with people with a wide range of skills and perspectives, all teaming up towards a common goal: preserving and enhancing the region's world-envied quality of life. Together, we connect the region and enhance its livability by providing a sustainable transit and transportation network, embraced by our communities and people.
At TransLink we are dedicated to building a workforce that reflects the diversity of the communities in which we live. We’re committed to fostering an inclusive, equitable and accessible workplace, recognizing the unique value and skills every individual brings.
Looking for a great place to work where your contributions are valued and you can make a difference in a vibrant city? At TransLink, one of BC’s Top Employers, you'll help make Metro Vancouver a better place to live, built on transportation excellence. Put your future in motion!
Responsibilities
PRIMARY PURPOSE
Provides specialized analysis and support to assist the Manager and senior staff in optimizing payroll operations. Audits payroll activities, provides training on operational improvements, conducts general ledger reconciliation, researches issues and trends, analyzes metrics and bargaining proposals, prepares reports, carries out designated project activities, and performs other related accountabilities that support operational efficiency in payroll.
KEY ACCOUNTABILITIES
Participates in meetings with Manager and senior staff at key intervals, engaging in discussion and planning of assignments to support operational efficiency and payroll projects. Provides input on operational methods and recommends improvements.
Assists Manager in ongoing maintenance of the Payroll roadmap, capturing emerging changes to plans, projects, initiatives, timelines, resourcing, status and related impacts.
Audits payroll activities to assess accuracy and compliance with practices, policies, procedures, processes, collective agreements, and legislative requirements. Alerts leaders to identified issues, recommends action to resolve, and provides input for performance management purposes.
Provides payroll staff with training on identified operational issues and improvements, and updates related training materials and documentation.
Reconciles general ledger, involving research, review of historical information, analysis of identified problems, and assessment/interpretation of facts to diagnose root cause. Alerts leaders to findings and recommends action to resolve.
Provides oversight of payroll activities during absence of advisory staff. Involves reviewing and signing off on payroll transactions, and following-up on corrective action with payroll staff.
Assists in development, analysis and reporting on KPI’s and metrics. Also assists in extracting trends to establish meaningful information to support operational improvements.
Coordinates and carries out designated project activities such as research, analysis, compiling/preparing materials, preparing status updates, scheduling and other related tasks that support project efficiency. Provides a wide range of support on payroll systems projects, including user acceptance testing.
Conducts review, analysis and costing on designated aspects of collective bargaining proposals. Discusses findings, observations and recommendations with Manager and Senior Payroll Advisor.
Maintains department online workspace by preparing and capturing updates related to user procedures, technology changes, and other department documentation.
Leads and facilitates in streamlining department processes to support efficient operations, and updates corresponding procedural guides and templates after approval from Manager/ Sr. Advisor.
Develops and maintains relationships with all levels of staff across the organization in order to support the optimization of payroll operations.
Qualifications
EDUCATION AND EXPERIENCE
The requirements for this job are acquired through completion of a post-secondary business program with emphasis on accounting practices, plus completion of Payroll Compliance Practitioner certification, and four (4) years of related experience through which a working knowledge of payroll function was developed.
OTHER REQUIREMENTS
Solid knowledge and understanding of payroll concepts and practices
Solid knowledge of accounting practices with ability to carry out general ledger reconciliation and investigate related issues
Solid coordination and administrative skills to support a wide range of payroll operational activities and projects
Solid interpersonal and communication skills to engage in planning discussions with payroll leaders, provide feedback and training to payroll staff, interact with staff at all levels across the organization, and to assist in writing of reports
Solid research, analytical and problem-solving skills to audit payroll activities, conduct research and analysis of transactions, payroll metrics, and collective bargaining proposals
Advanced skills on all of the relevant office applications, including word processing, power point and spreadsheet
Other Information
Recruitment Process: An applicant will be required to demonstrate their suitability for this position by meeting the minimum level of qualifications and experience in order to be invited into the selection process. A standard interview format will be used including general, scenario and behavioural descriptive interview questions.
Work Schedule
37.5 hours per week.
Work Designation
Hybrid
This position offers the flexibility of working both on-site and remotely within B.C.
Rate of Pay
The salary for this position ranges from $69,600 - $104,400 per annum. Actual salary offered will be based on education, experience, skills, and qualifications as they relate to the role.
We aim to provide competitive pay that reflects your professional background and expertise. We want to ensure our offer will align with your strengths considering experience, skills, and internal equity to offer a fair and equitable salary. The Total Compensation Package, which includes Extended Health, Dental, Transit Pass and enrollment in the Public Service Pension Plan as well as other employment offerings will be discussed in detail as your application progresses.
How to Apply
Please click the 'Apply' button at the top right corner of the page or go to http://www.translink.ca/careers to apply for this position and view instructions on the process.
INSTRUCTIONS: Please save your (1) cover letter, and your (2) resume as one pdf document prior to uploading your application on-line.
Posting Date: November 03, 2025
Closing Date: Open until filled
Please note that only those short listed will be contacted.
Having trouble applying? Please view the System Requirements & FAQ's by going to http://www.translink.ca/careers.
Equal Employment Opportunity
TransLink is committed to employment equity and building a diverse workforce, representative of the customers we serve and the many communities in the Metro Vancouver region. We welcome and encourage Indigenous applicants, people of colour, all genders, 2SLGBTQ+ and persons with disabilities to apply. Learn more about TransLink's commitment to equity, diversity and inclusion.
Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email us at jobs@translink.ca.
About TransLink
TransLink is Metro Vancouver’s regional transportation authority and as an enterprise, we’re proud to be one of BC’s Top Employers.
Stand on a street corner in Metro Vancouver and very likely, within a couple minutes, you’ll see us! We are the people and goods movers for our region. But, what does that mean?
We manage and operate an integrated regional transportation system — connecting communities by bus, rail, SeaBus, custom transit services, pedestrian and cycling paths, the Major Road Network and five bridges. Helping people and goods get from A to B — that’s our bread and butter. At the same time, we help deliver the region’s goal of creating a greener, more sustainable, more livable Metro Vancouver.
We serve 500,000 people a day — young and old from all parts of our region and all walks of life. We deliver them to the people and places that matter to them, and back again. Our employees are united by the common goal of delivering the best to our customers no matter where they work — the shop floor, in the drivers’ seat, planning for the future, managing our Compass Card system, keeping customers safe, or staffing our stations, just to name a few.
Our enterprise includes TransLink and three operating companies: B.C. Rapid Transit Company, Coast Mountain Bus Company, and Transit Police.
We’re delivering for today and planning for the future, and we’re always looking for top talent. Want to see where you fit in? Check out translink.ca/careers.