Manager, Education
About the role
Job Description Position: Manager, Education
Status: Permanent Full Time
Department: Education Office
Posted Date: TuesdaySeptember 30 - Tuesday October 7, 2025 at 11:55PM EDT
Salary Band: $106,400 - $159,400 (Salary band placement to commensurate with experience)
A New Kind of Health Care for a Healthier Community.That’s our mission at Trillium Health Partners (THP), one of the largest community-based acute care facilities in Canada.Comprised of the Credit Valley Hospital, the Mississauga Hospital and the Queensway Health Centre, along with several satellite locations, THP serves the growing and diverse populations of Mississauga, West Toronto and surrounding communities, and is a teaching hospital affiliated with the University of Toronto.
If you are passionate about your career, motivated to improve the health of the community, committed to excellence, quality and patient safety consider joining our Better Together team!
Job Description Reporting to the Director Education, the Manager, Education, will provide leadership and mentorship, to oversee all aspects of education programing (nursing clinical education, health professions clinical education and postgraduate and undergraduate medical education) at Trillium Health Partners. As part of the Education Office leadership team, the individual is committed to advancing our long-term academic and education strategy and goal to be a learning health system, while demonstrating passion to support and lead education for the next generation of health care professionals.
Job Duties And Responsibilities Works across all locations of Trillium Health Partners to support the Director of Education and fulfill a range of key responsibilities:
- Works with the leadership team within the Education Office (Director, Education and the other Manager, Education) on strategic and tactical planning to advance the expansion of clinical and medical education at Trillium Health Partners
- Participates in the development of the education agenda for all learners at Trillium Health Partners
- Manages and coordinates resources across all sites to implement all aspects of nursing clinical education, health professions clinical education and undergraduate and postgraduate medical education
- Collaborates with leadership team within the Education Office on the development of the annual budget for the Education Office
- Monitors the operational budget to ensure successful achievement of all financial goals and objectives
- Assists in identifying consistent performance targets and metrics to be used to measure, evaluate and improve educational outcomes
- Works in collaboration with the leadership team within Education to monitor, track and manage aspects of education operations such as financial and data analytics, medical trainee day data, performance reporting, devices, equipment and capital planning
- Manages risks and issues related to learners at Trillium Health Partners identified by internal stakeholders and external partners
- Oversees the student placement process at Trillium Health Partners including but not limited to streamlining and standardizing registration and onboarding for all learners
- Maintains partnerships and liaises with academic affiliates regarding clinical placement processes to create exceptional experiences for learners and educators
- Works in collaboration with the Education Office leadership team on the development of policies and procedures to guide all levels of education at Trillium Health Partners
- Works in partnership with professional practice to support professional development initiatives including orientations, workshops and skills days to attract, retain, and optimize staff, educators (preceptors, clinical instructors), and learners
- Communicates and collaborates with local leadership triads and clinical teams to support the education mandate in patient care areas
- Supports and integrates principles of equity, inclusion and diversity in educational strategies to ensure an inclusive education environment for learners
- Assists in the promotion of interprofessional education programs
- Supports the education simulation agenda and provides direction to staff and resources on implementation of simulation (as applicable)
- Manages Education Office operational activities, such as performance management
- Liaises with the other Manager, Education to ensure continuous alignment between portfolios
- Travel between all three sites of Trillium Health Partners is required
- Regular full-time position, with flexibility to work outside of regular business hours to meet stakeholder needs as necessary
Job Specifications Knowledge & Experience
- Bachelor’s Degree in Administration or a health-related discipline or equivalent experience working in a teaching hospital environment
- Previous experience in healthcare industry (5+ Years) required
- Minimum 5 - 7 years’ experience in a progressive formal leadership position
- Proven ability to lead, mentor, and motivate a team to achieve performance goals and objectives.
- Exceptional coaching and mentoring abilities, with a focus on developing team members' skills and fostering their professional growth.
- Demonstrated experience with all aspects of the employee life cycle, including recruitment, onboarding, performance management, training, and offboarding.
- Knowledge of adult learning theories and clinical education principles is an asset
- Experience working in an academic environment or an academic health center environment
- Experience working in a hospital or other healthcare environment
- Experience working in an operational setting
- Understanding of medical education and physician roles/responsibilities in academic environment
- Understanding of healthcare integration
Skills And Abilities
- Effective communication, interpersonal and organizational skills
- Strong customer service and stakeholder management skills
- Well-developed leadership and management skills, with the ability to create a positive work environment for staff and colleagues
- Strong problem solving, analytical and conflict resolution skills
- Strong, well developed business management skills (strategic planning, business case proposals, budgeting, resource allocation/utilization and analysis)
- Strong conceptual skills and systems thinking
- Strong marketing, business proposal writing and presentation skills are essential
- Ability to think and act independently, with exceptional critical and strategic thinking skills
- Excellent technical skills in Microsoft Office suite, including Word, Excel, Visio and PowerPoint
- The ability to function effectively during periods of rapid change and transition, with minimal direction
- Demonstrated ability to enhance talent and leadership development in others and building strong, positive team relationships
- Excellent project management skills
- Ability to build and maintain positive relationships with staff, senior management, internal and external stakeholders
- Ability to link operational practices to business strategies.
Notes To Applicants If you do not see yourself fully reflected in every job requirement listed on this posting, we still encourage you to reach out and apply. Research has shown candidates from underrepresented groups often only apply when they feel 100% qualified. We encourage applicants who are members of groups that have been marginalized on any grounds enumerated under the Ontario Human Rights Code to consider this opportunity. Trillium Health Partners is an equal opportunity employer committed to fostering a healthy, safe and respectful environment for healing, based on our values compassion, excellence and courage.To be Better Together, we commit to fostering a respectful workplace culture that promotes a safe and supportive environment for everyone who provides care, supports caregiving, receives care or visits the hospital. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Trillium Health Partners will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required. Applicants must be eligible to work in Canada. We would like to thank all applicants for their interest in this position, however, only those selected for an interview will be contacted. Trillium Health Partners is recognized under the French Language Services Act.
About Trillium Health Partners
Trillium Health Partners is a leading hospital with an outstanding record of performance, fiscal responsibility and quality patient care. The hospital encompasses three main sites – Credit Valley Hospital, Mississauga Hospital and Queensway Health Centre – offering the full range of acute care hospital services, as well as a variety of community-based, specialized programs.
Our intention is to achieve the highest quality of care that is easily accessible for our community, at the lowest cost. We are committed to creating an exceptional experience for everyone who walks through our doors.
As our diverse community continues to grow and age, and as more people are living with chronic diseases, we’re taking into account the inevitable changes on the horizon. We know that to continue to deliver exceptional patient care, we must think and act differently, and take a new and innovative approach to the delivery of health care. We envision a new kind of health care for a healthier community – an inter-connected system of care that is organized around the patient, both inside the hospital and beyond its walls. Through partnership, working in a coordinated way across the system, we can meet the needs of our patients and continue to provide outstanding, sustainable quality patient care.
As partners in creating a new kind of health care, we are Better Together.
Manager, Education
About the role
Job Description Position: Manager, Education
Status: Permanent Full Time
Department: Education Office
Posted Date: TuesdaySeptember 30 - Tuesday October 7, 2025 at 11:55PM EDT
Salary Band: $106,400 - $159,400 (Salary band placement to commensurate with experience)
A New Kind of Health Care for a Healthier Community.That’s our mission at Trillium Health Partners (THP), one of the largest community-based acute care facilities in Canada.Comprised of the Credit Valley Hospital, the Mississauga Hospital and the Queensway Health Centre, along with several satellite locations, THP serves the growing and diverse populations of Mississauga, West Toronto and surrounding communities, and is a teaching hospital affiliated with the University of Toronto.
If you are passionate about your career, motivated to improve the health of the community, committed to excellence, quality and patient safety consider joining our Better Together team!
Job Description Reporting to the Director Education, the Manager, Education, will provide leadership and mentorship, to oversee all aspects of education programing (nursing clinical education, health professions clinical education and postgraduate and undergraduate medical education) at Trillium Health Partners. As part of the Education Office leadership team, the individual is committed to advancing our long-term academic and education strategy and goal to be a learning health system, while demonstrating passion to support and lead education for the next generation of health care professionals.
Job Duties And Responsibilities Works across all locations of Trillium Health Partners to support the Director of Education and fulfill a range of key responsibilities:
- Works with the leadership team within the Education Office (Director, Education and the other Manager, Education) on strategic and tactical planning to advance the expansion of clinical and medical education at Trillium Health Partners
- Participates in the development of the education agenda for all learners at Trillium Health Partners
- Manages and coordinates resources across all sites to implement all aspects of nursing clinical education, health professions clinical education and undergraduate and postgraduate medical education
- Collaborates with leadership team within the Education Office on the development of the annual budget for the Education Office
- Monitors the operational budget to ensure successful achievement of all financial goals and objectives
- Assists in identifying consistent performance targets and metrics to be used to measure, evaluate and improve educational outcomes
- Works in collaboration with the leadership team within Education to monitor, track and manage aspects of education operations such as financial and data analytics, medical trainee day data, performance reporting, devices, equipment and capital planning
- Manages risks and issues related to learners at Trillium Health Partners identified by internal stakeholders and external partners
- Oversees the student placement process at Trillium Health Partners including but not limited to streamlining and standardizing registration and onboarding for all learners
- Maintains partnerships and liaises with academic affiliates regarding clinical placement processes to create exceptional experiences for learners and educators
- Works in collaboration with the Education Office leadership team on the development of policies and procedures to guide all levels of education at Trillium Health Partners
- Works in partnership with professional practice to support professional development initiatives including orientations, workshops and skills days to attract, retain, and optimize staff, educators (preceptors, clinical instructors), and learners
- Communicates and collaborates with local leadership triads and clinical teams to support the education mandate in patient care areas
- Supports and integrates principles of equity, inclusion and diversity in educational strategies to ensure an inclusive education environment for learners
- Assists in the promotion of interprofessional education programs
- Supports the education simulation agenda and provides direction to staff and resources on implementation of simulation (as applicable)
- Manages Education Office operational activities, such as performance management
- Liaises with the other Manager, Education to ensure continuous alignment between portfolios
- Travel between all three sites of Trillium Health Partners is required
- Regular full-time position, with flexibility to work outside of regular business hours to meet stakeholder needs as necessary
Job Specifications Knowledge & Experience
- Bachelor’s Degree in Administration or a health-related discipline or equivalent experience working in a teaching hospital environment
- Previous experience in healthcare industry (5+ Years) required
- Minimum 5 - 7 years’ experience in a progressive formal leadership position
- Proven ability to lead, mentor, and motivate a team to achieve performance goals and objectives.
- Exceptional coaching and mentoring abilities, with a focus on developing team members' skills and fostering their professional growth.
- Demonstrated experience with all aspects of the employee life cycle, including recruitment, onboarding, performance management, training, and offboarding.
- Knowledge of adult learning theories and clinical education principles is an asset
- Experience working in an academic environment or an academic health center environment
- Experience working in a hospital or other healthcare environment
- Experience working in an operational setting
- Understanding of medical education and physician roles/responsibilities in academic environment
- Understanding of healthcare integration
Skills And Abilities
- Effective communication, interpersonal and organizational skills
- Strong customer service and stakeholder management skills
- Well-developed leadership and management skills, with the ability to create a positive work environment for staff and colleagues
- Strong problem solving, analytical and conflict resolution skills
- Strong, well developed business management skills (strategic planning, business case proposals, budgeting, resource allocation/utilization and analysis)
- Strong conceptual skills and systems thinking
- Strong marketing, business proposal writing and presentation skills are essential
- Ability to think and act independently, with exceptional critical and strategic thinking skills
- Excellent technical skills in Microsoft Office suite, including Word, Excel, Visio and PowerPoint
- The ability to function effectively during periods of rapid change and transition, with minimal direction
- Demonstrated ability to enhance talent and leadership development in others and building strong, positive team relationships
- Excellent project management skills
- Ability to build and maintain positive relationships with staff, senior management, internal and external stakeholders
- Ability to link operational practices to business strategies.
Notes To Applicants If you do not see yourself fully reflected in every job requirement listed on this posting, we still encourage you to reach out and apply. Research has shown candidates from underrepresented groups often only apply when they feel 100% qualified. We encourage applicants who are members of groups that have been marginalized on any grounds enumerated under the Ontario Human Rights Code to consider this opportunity. Trillium Health Partners is an equal opportunity employer committed to fostering a healthy, safe and respectful environment for healing, based on our values compassion, excellence and courage.To be Better Together, we commit to fostering a respectful workplace culture that promotes a safe and supportive environment for everyone who provides care, supports caregiving, receives care or visits the hospital. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Trillium Health Partners will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required. Applicants must be eligible to work in Canada. We would like to thank all applicants for their interest in this position, however, only those selected for an interview will be contacted. Trillium Health Partners is recognized under the French Language Services Act.
About Trillium Health Partners
Trillium Health Partners is a leading hospital with an outstanding record of performance, fiscal responsibility and quality patient care. The hospital encompasses three main sites – Credit Valley Hospital, Mississauga Hospital and Queensway Health Centre – offering the full range of acute care hospital services, as well as a variety of community-based, specialized programs.
Our intention is to achieve the highest quality of care that is easily accessible for our community, at the lowest cost. We are committed to creating an exceptional experience for everyone who walks through our doors.
As our diverse community continues to grow and age, and as more people are living with chronic diseases, we’re taking into account the inevitable changes on the horizon. We know that to continue to deliver exceptional patient care, we must think and act differently, and take a new and innovative approach to the delivery of health care. We envision a new kind of health care for a healthier community – an inter-connected system of care that is organized around the patient, both inside the hospital and beyond its walls. Through partnership, working in a coordinated way across the system, we can meet the needs of our patients and continue to provide outstanding, sustainable quality patient care.
As partners in creating a new kind of health care, we are Better Together.