If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary . City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits . Together we make Calgary a great place to make a living, a great place to make a life.

The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.

Reporting to the Manager, Risk and Compliance within Operational Excellence, you will provide leadership, management, consultation, and direction to a team of professionals and subject matter experts in delivering operational and strategic information management initiatives to the Operational Services Department. The Leader will also supervise delegated responsibilities of the City Clerk's office to this functional area and perform delegated responsibilities of the team if required. This role turns strategy into action using best practices, cost effective tactics and innovative tools. Primary responsibilities include:

• Provide leadership to a team of professionals including recruiting, hiring, performance management and recognition. Support employees through mentorship, coaching, performance development and career dialogues.
• Coordinate compliance for Operational Services that includes physical and electronic records that must be kept and accessed in full compliance with privacy legislation, other regulations, and corporate governance standards .
• Lead the development and monitoring of the records management strategic workplan for the Information Management section for the Operational Services department. Identifies strategic business objectives, service targets and monitors program performance with metrics that are aligned with corporate goals and initiatives.
• Lead effective risk assessment policies and procedures to prioritize work projects that supports the life cycle management of information.
• Lead a program review and design of the organizational structure of information management and governance within Operational Services and provide recommendations to management. This would require a significant amount of communication and partner relations.
• Develop and maintain proficiency and understanding of existing legislation, bylaws, and policies related to records and privacy management.
• Build partnerships and act as the collaborative leader for corporate and departmental programs and initiatives with other departmental management teams. Act in a lead role to coordinate, champion and influence program requirements and initiatives.
• Report on budget performance and develop budget requests through the business planning mechanisms.

Qualifications

• A completed 2 year diploma in Records Management or Applied Management or related area with at least 8 years of experience which includes supervising a team, administration of government programs related to access and privacy, legislative duties and corporate records management and leading large corporate projects OR
• A degree in Public Administration, Information Management, Library Science, Applied Management, or a related area with at least 5 years of experience which includes supervising a team, administration of government programs related to access and privacy, legislative duties and corporate records management and leading large corporate projects.
• Administration of government programs related to access and privacy, legislative duties and corporate records management and leading large corporate projects are required.
• Intermediate proficiency in the Microsoft (Excel, Outlook, PowerPoint, Teams, and Word) is required.
• Experience and knowledge with Privacy Legislation.
• Ability to work and thrive independently and as part of team in a fast-paced environment.
• Equivalent combinations of experience and education may be considered.

Pre-employment Requirements

• Successful applicants must provide proof of qualifications.

Union: Exempt

Business Unit: Operational Services

Position Type: 1 Permanent

Location: 800 Macleod Trail S.E.

Compensation: Level A1 $98,600 - 123,200 per annum

Days of Work: This position works a 5 day

work week earning 1 day off in a 3 week cycle.

Hours of work: Standard 35 hour work week

Audience: Internal/External

Apply By: October 14, 2025

Job ID #: 312678