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Customer Service Intern

AbbVie1 day ago
Saint-Laurent, QC
Junior
full_time

About the role

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.

Joining AbbVie means, you will be part of a team of outstanding professionals dedicated to making a remarkable impact on patients' lives. At AbbVie, we conduct ground-breaking science on a global scale every day. AbbVie Canada is one of the Best Workplaces in Canada.

When choosing your career path, choose to be remarkable.

Job Description

AbbVie is seeking dynamic and motivated graduates or soon to be graduates to join our team as of May 2026. This internship offers a unique opportunity to gain hands-on experience and contribute to AbbVie's mission of transforming lives through innovative therapies. The ideal candidate will demonstrate key capabilities essential to driving the business and your career forward.

We provide a hybrid work model, employees must be in the office on Tuesdays, Wednesdays, and Thursdays. There will be flexibility to work remotely on Mondays and Fridays.

Position Overview: Become part of a dynamic, supportive, collaborative, and diverse team where your contributions are valued and teamwork is prioritized. As part of the Customer Service team, you will develop meaningful relationships and advance AbbVie's mission by supporting healthcare professionals and patients, directly impacting those affected by serious diseases and important therapies. As an intern, you will support the Customer Service team on developing tools and specific projects that strengthen our reputation and raise patient voices.

Key Responsibilities:

  • Customer and Patient Focus: Participate in projects that prioritize the needs and well-being of patients and healthcare providers, ensuring a patient-centric approach.

  • Data Analysis and Strategic Decision Making: Assist in the collection and analysis of data to inform decision-making processes and contribute to strategic initiatives.

  • Adapt and Innovate: Support various departments by adapting quickly to new projects and technologies and propose creative solutions to complex challenges.

  • Teamwork and Cross-Functional Collaboration: Engage with cross-functional teams to ensure alignment and foster a collaborative work environment.

  • Problem-Solving Skills: Engage in tasks that challenge your ability to think critically and develop innovative solutions to real-world problems.

Qualifications

Qualifications:

  • Bilingual (English and French)

  • Recently completed a graduate or undergraduate university program, or be expected to graduate in 2026.

  • Strong foundational knowledge customer service and educational background in sociology, psychology, communication, business administration, marketing, human resources, social work, education, or public relations or related fields is considered a strong asset.

  • The ideal candidate demonstrates a strong interest in customer and patient needs, has effective analytical and problem-solving skills, is adaptable and innovative, and excels in in a team centric environment.

Additional Information

Benefits of internship:

  • Gain valuable industry experience in a leading biopharmaceutical company.
  • Contribute to impactful projects that align with AbbVie's mission and strategic goals.
  • Learn from and network with professionals across various disciplines.
  • Opportunity to make meaningful contributions to projects with real-world applications.
  • Possibility of 4–12-month internship or being selected for an extended assignment or rotational program post summer internship.

Don’t miss out: January 18, 2026**, is the last day to apply!**

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

About AbbVie

Pharmaceutical Manufacturing
10,000+

AbbVie is a global biopharmaceutical company focused on creating medicines and solutions that put impact first — for patients, communities, and our world. We aim to address complex health issues and enhance people's lives through our core therapeutic areas: immunology, oncology, neuroscience, eye care, aesthetics and other areas of unmet need.

Learn more about us at www.abbvie.com and review our community guidelines at https://www.abbvie.com/social-media-community-guidelines.html.