Job Description Summary

The main role of the Instructional Design Support is to support the development, maintenance and production of training in accordance with the appropriate specifications as outlined in the ATS Learning Governance Framework. They ensure that all training documentation is accurate, appropriately organized and presented in a clear, concise and consistent format. The position also ensures the timely publication of courseware, including print, online and tablet formats.

Job Descriptio

n What NAV CANADA offers y

• ouChallenging, team-oriented work environme
• ntCompetitive compensation and flexible benefi
• tsDefined benefit pension pl
• anOpportunities for growth and developme
• ntFlexible work arrangemen
• tsDiverse and inclusive workfor

**ce

Key Accountabilit**

• ies:Collaborates with the technical and educational Subject Matter Experts (SM
• Es).Prepares for and conducts interviews to obtain information / clarification on relevant courseware content materi
• als.Copies, edits and rewrites training documents and material to achieve accuracy, proper grammar, clarity, readability, and composit
• ion.Provides advice and implementation support on editorial matters, documentation standards, and publishing best practices, including deployment and distribution meth
• ods.Develops, maintains and provides support for the use of electronic platforms, including document libraries, lists, and pa
• ges.Prepares, posts, and maintains content and information on appropriate platfo
• rms.Edits and ensures relevancy and quality control for a variety of ATS Learning materials (synchronous, asynchronous, computer/tablet-based, and/or in-person training) for program and project managers, to ensure delivery of effective training produ
• cts.Assists in environmental research, analysis, and documentation of emerging ATS Learning, e-Learning, training environments, and multi-media issues, trends, technological advancements and / or other issues pertinent to the prog
• ram.Connects with internal and external organizations to explore potential information excha

**nge.

Job require**

**ments

Education/Occupational Certific**

• ation:Graduation with a degree from a recognized university with specialization in a related field of study or a combination of education (such as a college certificate in a related field of study) and work exper

**ience.

Expe**

• rience:Experience analyzing student learning needs and developing training mat
• erials.Experience writing and editing content for adult le
• arners.Experience with template standardization, updating documents, and management of training and development res

**ources.

Kn**

• owledge:Knowledge of current adult education t
• heories.Knowledge of theories, principles and practices associated with communications, multi-media product planning, development, evaluation and quality control; of IM/IT methods (including user interface design, development and maintenance; of research and data analysis methods/techniques; and of project planning techniques, as well as a comprehensive understanding of the company policies, standards and guidelines governing the development and publication of NAV CANADA ATS Learning communications p
• roducts.Knowledge of commonly used concepts, practices, and procedures within the field of editing and pub
• lishing.Knowledge of MS Office and desktop design / publishing s

**oftware.

A**

• bilities:Excellent verbal communication and writing skills, including grammar, spelling and com
• position.Demonstrated ability to convert complex technical information into clear, concise, plain
• language.Ability to adapt to changing priorities; work under minimal supervision; and handle multiple concurre
• nt tasks.Ability to work in a team (both in person and remotely) and independently and enable a diverse and inclusive work env
• ironment.Ability to establish rapport and maintain effective working relationships with colleagues through interpersonal and team buildin
• g skills.Ability to recognize patterns, organize ideas and visualize end

**products.

How others des**

• cribe you:Motivated self-starter, who seeks excellence, displays a positive attitude and is service and goal
• oriented.Initiative, judgment, reliability, discretion, decisiveness
• and tact.Strong research skills including gathering and organizing information from multipl
• e sources.Excellent attention
• to detail.Has a passion for creating content that engages and accommodates diverse
• audiencesMotivated to explore and attempt learning innovations that could result in more opportunities for learners to grasp a wide variety of complex knowledge

**and skills

Working**

• conditions:Occasional trave
• l required.This position is a hybrid position with a minimum 3 days per

week onsite

NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others ca

n be taught.

Our Company strives to create an inclusive and barrier-free selection process and work environment. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities

as required.

The successful candidate must meet the security requirement of the position and be legally able to w

ork in Canada.

We thank all applicants for their interest; only those selected for next steps wil

l be contacted.