Facilities Manager

Location: 11738 Kingsway Avenue NW Edmonton, AB

Closing Date: Until Suitable Candidate Found

Position Status: Full-time (40 hours/week) Permanent Position

Reporting to the Director of Facilities and Building Operations, the Facilities Manager is responsible for the day-to-day management and coordination of all internal facility operations for the Otipemisiwak Métis Government across Alberta. This role ensures that office spaces, equipment, technology, common areas, and support services operate efficiently, safely, and in compliance with all regulations. The Facilities Manager will oversee staff, manage budgets and resources, maintain building assets, implement operational procedures, and lead projects to optimize the functionality, safety, and effectiveness of all facilities throughout the province. The successful candidate must posses strong organizational, strategic planning, and communication skills, with demonstrated experience managing facilities and leading diverse teams.

Key Responsibilities

Facility Operations:

• Oversee daily operations of all Otipemisiwak Métis Government facilities in Alberta to ensure smooth, safe, and efficient operations.

• Receive, prioritize, and manage incoming facility request tickets to ensure timely resolution and effective communication with staff.

• Plan, coordinate, and manage office operations and services, including business services, phone/internet, security and fob systems, equipment and technology, employee seating arrangements, building access, parking allocations, storage space, common areas, staff kitchens, meeting spaces, waste management, custodial services, first aid kits, fire extinguishers, and other essential supports.

• Design, recommend, and implement office layouts and furniture arrangements to maximize efficiency and employee comfort.

• Support the acquisition, planning, and setup of new office spaces, ensuring all infrastructure, services, and layouts meet organizational needs.

• Coordinate IT support with the IT Manager and third-party providers, including equipment setup, software issue resolution, and account management.

• Manage building assets such as technology, equipment, appliances, and furniture; arrange servicing and maintenance as required.

• Lead renovation and improvement projects in collaboration with the Building Operations Manager.

• Develop, implement, and update policies and procedures to ensure operational consistency, regulatory compliance, and service excellence.

• Monitor vendor performance, negotiate contracts, review agreements, and maintain professional vendor relationships.

• Oversee cyber insurance and other facility-related insurance portfolios.

• Manage facility operations budgets, including tracking expenses, allocating funds, and ensuring financial efficiency.

• Perform other duties as assigned to support the organization’s goals and operational requirements.

Team Leadership & Management:

• Provide effective leadership, mentoring, and performance management to facility staff, including feedback, coaching, and evaluations.
• Delegate daily duties and ensure team productivity, efficiency, and service quality.
• Collaborate with Human Resources in recruitment, onboarding, training, and development of staff.
• Present a positive and professional image of the organization when interacting and fostering relationships with employees, clients, visitors, and other external stakeholders.

Compliance & Safety:

• Collaborate with the Health and Safety Advisor to establish and enforce emergency response procedures, fire evacuation protocols, and safe work practices.
• Ensure properties and facilities comply with Occupational Health and Safety standards, maintaining accurate records and conducting regular audits.

Reporting & Strategic Planning:

• Generate reports on operational performance, financial data, and staff productivity.

• Analyze trends and provide actionable recommendations to senior management for informed decision-making and strategic planning.

• Develop and implement strategic plans for growth, operational excellence, and long-term success.

Skills & Competencies

• Proven experience managing facilities, preferably in multi-site or multi-functional environments.

• Recognized strength in leading and engaging teams, creating a culture that promotes development of individual and organizational capacity.

• Exceptional strategic planning skills, including an ability to establish short- and long-term plans to meet key objectives of projects/initiatives.

• Demonstrated ability to manage budgets, contracts, vendors, and operational performance.

• Excellent communication and interpersonal skills to engage effectively with staff, visitors, vendors, and stakeholders.

• Excellent analytical and critical thinking skills with the ability to identify issues and implement creative and strategic solutions to overcome problems.

• Self-motivated and demonstrated initiative in identifying and addressing operational deficiencies, process gaps, or other possible improvements to operations.

• Flexible and adaptable with an ability to thrive in a dynamic and changing environment..

• Ability to work under pressure and handle tense and stressful situations.

• Strong organizational and time management skills, with the ability to prioritize and manage multiple projects simultaneously.

• Exceptional attention to detail.

• Exceptional project management and coordination skills with the ability to manage budgeting, scheduling, and resource allocation.

• Ability to develop and maintain constructive working relationships with both internal and external stakeholders, including leadership, staff, and business and community partners.

• Strong sense of ethics, professionalism, and political and cultural sensitivity.

• Knowledge of health and safety regulations and compliance requirements.

• Knowledge of Métis history, culture, and issues affecting Métis people. An in-depth understanding of the Otipemiswak Métis Government is an asset.

Qualifications

• Post-secondary degree/diploma/certificate in Facilities Management, Business Administration, or related field.

• Minimum of 5 years’ experience in a similar role.

• Minimum 3-5 years’ experience in a leadership role, leading a team of direct reports.

• Experience developing work plans, managing budgets, and reviewing contracts.

• Experience working in an Indigenous and/or non-profit setting is an asset.

Other Requirements

• Ability to work a flexible schedule of days, evenings, weekends, overnight stays, and holidays, as required. Ability and willingness to work on call to meet facility and service needs.

• Regular travel throughout the province of Alberta is a requirement.

• Reliable transportation and a valid Class 5 Driver’s License.

What We Offer

• The opportunity to work for the newly ratified Otipemisiwak Métis Government and be part of the largest Indigenous Government in Canada.

• An opportunity to learn about Métis culture, history, and art.

• Meaningful work in a fun and supportive work environment.

• Training and professional development opportunities.

• A comprehensive benefit package and employer contributions to Pension Plan.

• Generous time off policies.

Métis applicants are encouraged to apply! Apply online at http://albertametis.com/careers/.

The Otipemisiwak Métis Government thanks all applicants for their interest. Only applicants selected for an interview will be contacted. Please note that candidates who have been selected to move forward to the next stage of the recruitment process will receive an email to complete a short online one-way video interview. Should you have any concerns with completing the video interview, please reach out to Human Resources by responding to the email invitation. No phone calls please.