About the role
LotusFlare has always been about making an impact through software products and changing industries for the better by simplifying technology so as to simplify customer experience. Founded by the team that helped Facebook reach over one billion mobile users, LotusFlare was born out of a vision to make the mobile internet accessible and affordable to people in parts of the world who often did not have access.
From this initial work, LotusFlare’s mission now is to design, build and continuously advance a cloud-native digital commerce and monetization platform that simplifies technology and customer experience to deliver valuable outcomes to enterprises. This platform provides the software product foundation for the company’s main offering, the LotusFlare Digital Network Operator® Cloud. LotusFlare DNO™ Cloud is a digital commerce and monetization managed service that serves as a digital BSS to deliver valuable business outcomes for communications and media services providers.
Responsibilities
- Coordinate and drive the delivery of infrastructure projects and work-streams across internal and external stakeholders
- Manage requests, tasks, and action items through their full lifecycle — from intake through to completion
- Serve as a communication bridge between engineering teams and cross-functional stakeholders, ensuring alignment and clarity
- Track project progress, maintain organized documentation, and provide regular status updates to leadership and engineering teams
- Proactively identify and escalate risks, blockers, and dependencies to keep delivery on track
- Support operational processes, including change management, access management, and compliance-related activities
- Collaborate with your manager and senior engineers, who will guide priorities and technical direction
Minimum Qualifications
- Bachelor's degree in Computer Science, Information Technology, Networking, or a related technical field, or equivalent practical experience
- 1+ years of experience in a technical coordination, project coordination, or client-facing technical operations role
- Foundational knowledge of computer networking, public cloud and basic linux skills
- Excellent written and verbal communication skills — able to convey technical information clearly to both engineering teams and non-technical client stakeholders
- Professional, client-first working attitude with the ability to build trust and maintain positive relationships with external teams
- Organized and detail-oriented, able to manage multiple concurrent requests across different teams and processes without dropping the ball
- Experience using Jira/Confluence/Google Workspace
Preferred Qualifications
- Hands-on exposure to AWS, Ubuntu, and/or Bash
- Experience working in a vendor or partner organization that interfaces with large enterprise clients
- Experience with CDN/WAF platforms (Akamai, CloudFront)
- Experience in the telecom industry
About Us LotusFlare employees join and remain at LotusFlare for two simple reasons. First, they can see immediately that their work makes a positive impact for LotusFlare customers and, secondly, that they grow on a personal level by developing best practice and experience in cloud-native enterprise software. LotusFlare Founder and CEO Sam Gadodia believes that if you want to make an impact and change industries for the better, you should consider joining LotusFlare.
LotusFlare looks for people all around the world who are passionate in their aim to make an impact and change industries for the better by simplifying technology. Headquartered in the heart of Silicon Valley with offices in EMEA and APAC, LotusFlare serves Verizon, Globe Telecom, MPIC, Digi, DISH Networks, Permata Bank, Singtel, Digicel, Supercell and other leading enterprises around the world.
LotusFlare Website and Social Media
- Website: www.lotusflare.com
- LinkedIn: https://www.linkedin.com/company/lotusflare
- Instagram: https://www.instagram.com/lifeatlotusflare/
- Twitter:https://twitter.com/lotus\_flare
About LotusFlare
LotusFlare’s mission is to design, build, and continuously advance a digital commerce and monetization platform that simplifies technology and customer experience to deliver valuable outcomes to enterprises. LotusFlare Digital Network Operator® (DNO™) Cloud is a cloud-native business support system (BSS) for communications and media services providers enabling them to innovate freely, better engage with their customers, and reduce operational costs.
About the role
LotusFlare has always been about making an impact through software products and changing industries for the better by simplifying technology so as to simplify customer experience. Founded by the team that helped Facebook reach over one billion mobile users, LotusFlare was born out of a vision to make the mobile internet accessible and affordable to people in parts of the world who often did not have access.
From this initial work, LotusFlare’s mission now is to design, build and continuously advance a cloud-native digital commerce and monetization platform that simplifies technology and customer experience to deliver valuable outcomes to enterprises. This platform provides the software product foundation for the company’s main offering, the LotusFlare Digital Network Operator® Cloud. LotusFlare DNO™ Cloud is a digital commerce and monetization managed service that serves as a digital BSS to deliver valuable business outcomes for communications and media services providers.
Responsibilities
- Coordinate and drive the delivery of infrastructure projects and work-streams across internal and external stakeholders
- Manage requests, tasks, and action items through their full lifecycle — from intake through to completion
- Serve as a communication bridge between engineering teams and cross-functional stakeholders, ensuring alignment and clarity
- Track project progress, maintain organized documentation, and provide regular status updates to leadership and engineering teams
- Proactively identify and escalate risks, blockers, and dependencies to keep delivery on track
- Support operational processes, including change management, access management, and compliance-related activities
- Collaborate with your manager and senior engineers, who will guide priorities and technical direction
Minimum Qualifications
- Bachelor's degree in Computer Science, Information Technology, Networking, or a related technical field, or equivalent practical experience
- 1+ years of experience in a technical coordination, project coordination, or client-facing technical operations role
- Foundational knowledge of computer networking, public cloud and basic linux skills
- Excellent written and verbal communication skills — able to convey technical information clearly to both engineering teams and non-technical client stakeholders
- Professional, client-first working attitude with the ability to build trust and maintain positive relationships with external teams
- Organized and detail-oriented, able to manage multiple concurrent requests across different teams and processes without dropping the ball
- Experience using Jira/Confluence/Google Workspace
Preferred Qualifications
- Hands-on exposure to AWS, Ubuntu, and/or Bash
- Experience working in a vendor or partner organization that interfaces with large enterprise clients
- Experience with CDN/WAF platforms (Akamai, CloudFront)
- Experience in the telecom industry
About Us LotusFlare employees join and remain at LotusFlare for two simple reasons. First, they can see immediately that their work makes a positive impact for LotusFlare customers and, secondly, that they grow on a personal level by developing best practice and experience in cloud-native enterprise software. LotusFlare Founder and CEO Sam Gadodia believes that if you want to make an impact and change industries for the better, you should consider joining LotusFlare.
LotusFlare looks for people all around the world who are passionate in their aim to make an impact and change industries for the better by simplifying technology. Headquartered in the heart of Silicon Valley with offices in EMEA and APAC, LotusFlare serves Verizon, Globe Telecom, MPIC, Digi, DISH Networks, Permata Bank, Singtel, Digicel, Supercell and other leading enterprises around the world.
LotusFlare Website and Social Media
- Website: www.lotusflare.com
- LinkedIn: https://www.linkedin.com/company/lotusflare
- Instagram: https://www.instagram.com/lifeatlotusflare/
- Twitter:https://twitter.com/lotus\_flare
About LotusFlare
LotusFlare’s mission is to design, build, and continuously advance a digital commerce and monetization platform that simplifies technology and customer experience to deliver valuable outcomes to enterprises. LotusFlare Digital Network Operator® (DNO™) Cloud is a cloud-native business support system (BSS) for communications and media services providers enabling them to innovate freely, better engage with their customers, and reduce operational costs.