The City of Orillia is hiring an
Park/Facility Operator

The City of Orillia is less than 90 minutes from the Greater Toronto Area. Even though growth and progress have been strong in recent years, the Sunshine City has worked hard to retain the small-town charm that has captivated generations. The quality of life is unbeatable in this city surrounded by two lakes, where outdoor pursuits are available in all seasons and are enjoyed by both visitors and residents.

The City of Orillia is currently seeking a highly motivated individual to fill the position of Park/Facility Operator for the shift of 3:00 p.m. to 1:00 a.m. Thursday to Sunday at the West Orillia Sports Complex.

Reporting to the Supervisor Ice Facility Operations, this position will work with a team of Park/Facility Operators to ensure the safe operation of recreation facilities and parks. They are responsible for all aspects of recreation facility operators, including pool operations, arena ice operations, curling ice operations, building maintenance and cleanliness as well as rental permit set up and clean up. Within the parks system, this role will assist with the maintenance of turf, sports fields, splash pads and other park amenities.

Candidates must possess a high school diploma or equivalent, hold a certification in Basic Refrigeration or a Certified Ice Technician (CIT), and have previous experience in park and facility operations. A valid ‘G’ Ontario drivers license with acceptable driver’s abstract is required.

Compensation for this position is $25.13 to $28.82 based on a 40-hour work week. Interested candidates invited to submit their applications by September 9, 2025 at 4:00 p.m.

Applications will only be accepted by applying online. Please click the "Apply Now" button below.

We thank all applicants, however, only those selected for an interview will be contacted.

Note: The City of Orillia is committed to an inclusive, barrier-free environment. Accommodation will be provided in all steps of the hiring process. Please advise the City of Orillia Human Resources Department if you require any accommodations to ensure you can participate fully and equally during the recruitment and selection process. We thank all applicants that apply and advise that only those to be interviewed will be contacted. In accordance with the Municipal Freedom of Information and Protection of Privacy Act, personal information is collected under the authority of the Municipal Act 2001,S.O. 2001, c. 25., and will be used for the purpose of candidate selection. Questions about this collection should be directed to the Freedom of Information Coordinator, City of Orillia, 50 Andrew St. S., Orillia ON L3V 7T5.

Park/Facility Operator

Position Synopsis and Purpose

Reporting to the Supervisor of Ice Surfaces, this position will work with a team of Park/Facility Operators to ensure the safe operation of recreation facilities and parks. They are responsible for all aspects of recreation facility operators, including pool operations, arena ice operations, curling ice operations, building maintenance and cleanliness as well as rental permit set up and clean up. Within the parks system, this role will assist with the maintenance of turf, sports fields, splash pads and other park amenities.

Major Responsibilities

Description

Approx. Time

Spent (%)

Park and Facility Operations

• This position is accountable the safe operation of the facility as well as the safety of all other workers and the public.
• Responsible for all aspects of recreation facility operations, which includes but is not limited to pool operations, arena ice operations, curling ice operations, building maintenance and cleanliness, permit set-up/clean-up.
• Perform maintenance functions, caretaking and other facility operational duties to ensure the safe operation of parks and recreation facilities.
• Responsible for the assembly and disassembly of equipment for various park activities and recreation usages.
• Maintain facility buildings, keeping windows, walls, entrances, windows and change rooms clean. General repairs and painting as needed.
• Maintain turf, sport field and Splash Pad maintenance including lawn mowing, trimming, watering, cleaning, and picking up litter at the City’s parks and facilities.
• Responsible for horticulture maintenance, planting and preparing flower beds and watering on a daily basis as well as tree trimming.
• Compliance with required standards and regulations established by the City, Ministry of Labour, Ontario Fire Code, Technical Standards and Safety Authority, B-52 Mechanical Refrigeration Code, Operating
• Engineers Regulation, Ontario Health Regulations, Occupational Health and Safety Act and all applicable provincial and federal regulations.

90%

Customer Serivce

• Communicate with the public and user groups in a courteous and efficient manner to promote a high standard of customer service.
• Investigates and resolves complaints.

10%

• Note: All activities are expected to be performed in a safe manner, in accordance with the Occupational Health and Safety Act and its Regulations, along with Corporate Safety policies, procedures and programs. In addition, all necessary personal protective equipment must be used and maintained in good condition.

Minimum Qualifications

Education (degree/diploma/certifications)

• High school diploma or equivalent.

• Must possess either a valid Basic Refrigeration certificate and/or Certified Pool Operator certificate.

Experience

• Previous experience as a facility operator.
• Experience operating equipment such as floor scrubbers, trucks, mowers, ice resurfacer, etc.
• Experience operating power tools and hand tools.

Knowledge/Skills/Ability

• Superior written and oral communications skills, including the ability to research, gather and interpret technical information to create an end product that can be understood by a variety of audiences.
• Ability to exercise a high level of independence with excellent organizational and time management skills to handle competing priorities.
• Well-developed interpersonal and team skills to lead and/or participate on multi-disciplinary teams and cross-functional activities and projects.
• Extensive knowledge of print, graphic, social media and other web-related mediums.
• Demonstrated ability to effectively utilize relevant software applications and various desktop publishing platforms.
• Excellent judgement, organizational, verbal, and written communication skills.
• Strong interpersonal skills and ability to work in a team environment.
• Excellent time management and ability to handle multiple priorities.
• Advanced computer skills using SharePoint, MS Office applications, including Word, Excel, PowerPoint, Email, and the Internet.
• Knowledge of desktop publishing using Adobe Creative Suite and web content management or HTML.
• Familiarity with Emergency Control protocols and crisis response procedures.
• Techniques for handling public inquiries and managing challenging situations in a professional manner.

Physical Demands

• Physical demand requires sitting, standing or walking. Work activities will require a level of strength, physical fitness and flexibility.
• May be required to work in outside weather conditions and may be exposed to wet, cold, and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals.
• Appropriate protective equipment must be worn when working with or around hazardous chemicals and/or equipment.

Position Requirements

• Valid Class ‘G’ Ontario Driver’s License with acceptable driver’s abstract is required.

• A current and acceptable Criminal Record Check is required prior to the employment commencement date.

Position Classification

Position Title: Park/Facility Operator

Division: Parks and Recreation

Department: Environment and Infrastructure Services

Classification: IBEW - Community Services

Work Location: West Orillia Sports Complex

Reports to (Direct): Supervisor Ice Facility Operations

Position(s) Supervised Directly: N/A

Position(s) Supervised Indirectly: N/A

Effective Date: August 18, 2025

Revision Date: N/A

Salary Range: Park/Facility Operator - IBEW - Community Services Union

Hours per Week: 40