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Administrative Assistant - Full-time - (Edmonton, AB Canada) or Remote)

ClaimsPro LP6 days ago
Edmonton, Alberta
Mid Level
full_time

Top Benefits

Great pay
Benefits
Vacation

About the role

Company ClaimsPro LP

Administrative Assistant - Full-time - (Edmonton, AB Canada) or Remote)

Ready to make a change in your next career move? Look no further, we are in search of a skillful and experienced Administrative Assistance to join our team in ClaimsPro in pursuit of providing an exceptional customer experience (both internal and external), growth and fun! This position couldn’t get any better, great pay, benefits, vacation and working remotely from home anywhere in Canada. This isn’t your day to day regular administrative role, Loss Adjusting is a fast-paced, complex field of insurance with no 2 files quite the same. Whether it be a home fire, a fender-bender, or an injury caused by a major accident, the ClaimsPro team determines coverage, legal liability, and settles claims with excellent customer service.

So what does a typical day look like?

  • Document control: maintain client files, photocopy and distribute documents, scan claim mail and faxes, attach to online claims files and put hard copy to file. Prepare files for closing.
  • Handling billings for claims - prepares invoices for client billing
  • Opening new client claims and set up in the system
  • Transcribes data from source documents following generally standardized procedures using coding skills and some judgement, for review by the adjuster
  • Claim file management – filing and pulling information
  • Administrative support to the Office Supervisor as needed
  • Other duties as assigned

When you work with us, you’re working with the best. So here is what we are looking for:

  • Grade twelve diploma
  • A post-secondary diploma in Office Administration will be given preference.
  • Previous experience within a dynamic team will be given preference.
  • Experience in an administrative support environment
  • Previously demonstrated ability to execute high attention to detail
  • Demonstrated ability to manage changing priorities and proven organizational skills
  • Demonstrated behaviors showing initiative behaviors and follow-up skills
  • Demonstrated ability to maintain a high level of confidentiality
  • Demonstrated professionalism and work ethic
  • Proven ability to contribute to and work well within a team environment
  • Intermediate experience with Word, and strong Excel skills are required
  • All other computer applications –must have the aptitude and ability to learn as required
  • All prospective employees must pass a background check

Environment/Work Conditions SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates. Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. SCM welcomes resumes submitted directly from candidates.

About ClaimsPro LP

Insurance
501-1000

ClaimsPro has been managing claims on behalf of Canada's largest insurers and self-insured corporations since 1986. We have broad coverage with over 100 branches coast to coast, and over 1100 employees.

In the United States, ClaimsPro’s adjuster team operates out of multiple branch locations providing claims management services to self-insureds, captive insurers, deductible insureds, and other risk management entities.

We provide our clients with the most comprehensive claims management technology and business processes available in the market today. What we bring to our clients is predictability, continuity of claims handling, data accuracy and indemnity management.

ClaimsPro utilizes its award-winning proprietary iAdjust claims management system, a fully web-based application manages claims information and gives clients & adjusters real-time access to claims data. It also serves as a centralized communication hub for all stakeholders in a claim.

Benefits of our team structure include: • Consistent claims handling throughout North America • Performance management with oversight of all account activity • Data integrity, accuracy, and financial intelligence • Cost containment, tighter control over claims outcomes, and indemnity management

Visit www.claimspro.ca in Canada or www.claimspro.us in the United States.

ClaimsPro is an SCM Insurance Services company. For more information on SCM and its other services, please visit us at www.scm.ca.