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Dispatcher

Macenna2 days ago
Fort St. John, British Columbia, Canada
Mid Level
Full-Time

About the role

Company Overview

At Macenna, we’ve been bringing people and companies together in the North Peace since 1997. As one of Fort St. John’s most established staffing and recruitment partners, we’ve built our reputation on professionalism and successfully matching hundreds of employees with employers across multiple industries. We work closely with local businesses to provide temporary, permanent, and contract placements through an extensive, community‑rooted talent network.

About the Role

We are recruiting on behalf of our valued client for a highly organized and motivated Dispatcher to support their oil & gas mechanical construction operations.

This position plays a critical role in coordinating field personnel and ensuring workforce requirements are met efficiently and effectively. The Dispatcher serves as a key point of contact between clients, project managers, supervisors, and field employees, helping to ensure projects are properly staffed and operational needs are met.

The successful candidate will thrive in a fast-paced environment, possess excellent communication and organizational skills, and be able to adapt quickly to changing client requirements and project demands. Strong computer skills are essential, as our client is currently implementing new software and operational systems. The ideal candidate will be comfortable learning new technologies, adapting to process changes, and becoming a strong user of new software platforms.

Key Responsibilities

Coordinate and schedule field personnel based on project and client requirements. Maintain regular communication with clients, supervisors, project managers, and field crews. Manage crew rotations, travel arrangements, mobilizations, and scheduling changes. Respond professionally and efficiently to urgent staffing requests and operational changes. Track employee certifications, training requirements, orientations, and site access eligibility. Maintain accurate employee, scheduling, and project records using company software systems. Assist with onboarding, timesheet collection, reporting, and general operational support. Support workforce planning by monitoring employee availability and staffing requirements. Ensure all dispatch activities align with company policies, safety standards, and client expectations.

Qualifications

Excellent verbal and written communication skills. Strong organizational, time-management, and multitasking abilities. Strong computer skills, including proficiency with Microsoft Office (Excel, Outlook, Word, and Teams). Ability to quickly learn and adapt to new software programs and technology platforms. Comfortable working through software implementations and process improvements. Strong attention to detail and problem-solving skills. Ability to work independently and collaboratively within a team environment. Professional, customer-focused, and adaptable approach to work. Experience in dispatching, workforce coordination, scheduling, logistics, or administration is considered an asset. Experience in oil & gas, mechanical construction, industrial construction, or related industries is preferred.

What We're Looking For

The ideal candidate is a proactive and dependable professional who enjoys coordinating people, solving problems, and building positive relationships. They are adaptable, detail-oriented, and capable of managing multiple priorities while maintaining a high level of accuracy and professionalism.

Why Work With Macenna

Macenna is a trusted recruitment partner in northeastern BC known for matching the right people with the right employers for over 20 years. We leverage deep local workforce connections and industry experience to help candidates find meaningful, long‑term opportunities.

How to Apply: If you are looking for an opportunity to join a dynamic team where your organizational skills, communication abilities, and technical aptitude can make an immediate impact, please send your resume to apply@macenna.com.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

About Macenna

Staffing and Recruiting
11-50 employees
Founded in 1997

Macenna Staffing Services opened it's doors in 1997 and quickly became the source for administrative employee placement and contract field services. We are well known as the best place to find great employees, whether they are temporary or permanent. At Macenna, we pride ourselves for professionalism and successfully matching hundreds of employees with prospective employers.

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