About the role
Company Overview: At Oakroad Logistics, we're all about delivering exceptional customer service that goes the extra mile – whether you're a seasoned business or an up-and-coming entrepreneur. With a wealth of experience from top transport companies, our team is on a mission to revolutionize logistics with tailored, efficient solutions that make your life easier. We don't just offer services – we build real, lasting relationships with our clients, ensuring everything we do is perfectly aligned with your needs and goals. Come join us and let’s drive success together! 🚀
Position Overview: As a Logistics Coordinator, you will play a pivotal role in ensuring smooth and efficient operations within our logistics department. You will act as the primary liaison between our Sales Executives and partner carriers to exceed our client’s expectations.
Key Responsibilities
Relationship Management: Build and maintain strong relationships with partner carriers. Operational Oversight: Monitor loading, unloading, and appointment schedules. Follow up with customers regarding any delays, missed appointments, or late arrivals. Full cycle order processing, ensuring that all loads are accurately received and entered in the TMS system Ensures all required paperwork is accurately completed, electronically filed, and communicated to all necessary parties Responsible for carrier communications, such as providing detailed pickup/delivery information, as well as managing any in-transit delays such as mechanical failure, accident, etc. Tracking shipments from pickup through delivery, ensuring accurate date information is always available and communicated appropriately to customers and team members Proactive Problem Solving: Identify potential issues before they escalate. Communicate any problems such as delays, accidents, etc., immediately to the Sales Executives. Professional Communication: Demonstrate professionalism, a positive attitude, and exceptional telephone etiquette. Team Collaboration: Assist other team members as required to ensure smooth operations.
Requirements: Minimum 2 years experience in Transportation & Logistics. Strong communication and interpersonal skills. Ability to anticipate and solve problems proactively. High level of professionalism and positive attitude. Exceptional organizational skills and attention to detail. Ability to work collaboratively in a fast-paced environment.
Not the right fit? Search for Logistics Coordinator jobs in Vaudreuil-Dorion, Quebec, Canada
About Oakroad Logistics
At Oakroad, we are not your typical transport company. We take pride in serving both major customers and young entrepreneurs embarking on their business journey. Our team has a background working for large transport companies, and we've witnessed struggles of overworked and underpaid customer service representatives. This inspired us to create Oakroad, a company dedicated to challenging the norm and providing exceptional customer service. Our mission was clear: we wanted to build something that would be an extension of our customers, akin to a small boutique that is efficient, fast-acting, and personalized. We believe in forming genuine connections with our clients, understanding their unique needs and challenges. By getting to know you, your team, and your business, we can tailor our services to fit your requirements perfectly.
When you choose Oakroad, you're not just hiring a logistics partner. You're gaining a dedicated team that will go the extra mile to ensure your shipments are well handled. We are excited to embark on this journey together and look forward to the opportunity to serve you. Let's build a relationship that extends beyond business transactions and makes your logistics experience truly exceptional.
Similar Jobs
About the role
Company Overview: At Oakroad Logistics, we're all about delivering exceptional customer service that goes the extra mile – whether you're a seasoned business or an up-and-coming entrepreneur. With a wealth of experience from top transport companies, our team is on a mission to revolutionize logistics with tailored, efficient solutions that make your life easier. We don't just offer services – we build real, lasting relationships with our clients, ensuring everything we do is perfectly aligned with your needs and goals. Come join us and let’s drive success together! 🚀
Position Overview: As a Logistics Coordinator, you will play a pivotal role in ensuring smooth and efficient operations within our logistics department. You will act as the primary liaison between our Sales Executives and partner carriers to exceed our client’s expectations.
Key Responsibilities
Relationship Management: Build and maintain strong relationships with partner carriers. Operational Oversight: Monitor loading, unloading, and appointment schedules. Follow up with customers regarding any delays, missed appointments, or late arrivals. Full cycle order processing, ensuring that all loads are accurately received and entered in the TMS system Ensures all required paperwork is accurately completed, electronically filed, and communicated to all necessary parties Responsible for carrier communications, such as providing detailed pickup/delivery information, as well as managing any in-transit delays such as mechanical failure, accident, etc. Tracking shipments from pickup through delivery, ensuring accurate date information is always available and communicated appropriately to customers and team members Proactive Problem Solving: Identify potential issues before they escalate. Communicate any problems such as delays, accidents, etc., immediately to the Sales Executives. Professional Communication: Demonstrate professionalism, a positive attitude, and exceptional telephone etiquette. Team Collaboration: Assist other team members as required to ensure smooth operations.
Requirements: Minimum 2 years experience in Transportation & Logistics. Strong communication and interpersonal skills. Ability to anticipate and solve problems proactively. High level of professionalism and positive attitude. Exceptional organizational skills and attention to detail. Ability to work collaboratively in a fast-paced environment.
Not the right fit? Search for Logistics Coordinator jobs in Vaudreuil-Dorion, Quebec, Canada
About Oakroad Logistics
At Oakroad, we are not your typical transport company. We take pride in serving both major customers and young entrepreneurs embarking on their business journey. Our team has a background working for large transport companies, and we've witnessed struggles of overworked and underpaid customer service representatives. This inspired us to create Oakroad, a company dedicated to challenging the norm and providing exceptional customer service. Our mission was clear: we wanted to build something that would be an extension of our customers, akin to a small boutique that is efficient, fast-acting, and personalized. We believe in forming genuine connections with our clients, understanding their unique needs and challenges. By getting to know you, your team, and your business, we can tailor our services to fit your requirements perfectly.
When you choose Oakroad, you're not just hiring a logistics partner. You're gaining a dedicated team that will go the extra mile to ensure your shipments are well handled. We are excited to embark on this journey together and look forward to the opportunity to serve you. Let's build a relationship that extends beyond business transactions and makes your logistics experience truly exceptional.