Education: Secondary (high) school graduation certificate. or equivalent experience. Work site environment: Non-smoking. Air conditioned. Work setting: Hotel, motel, resort. Budgetary responsibility: $500,001 - $1,500,000. Tasks: Develop and implement policies and procedures for daily operations. Recruit and hire staff. Supervise staff. Conduct performance reviews. Conduct training sessions. Negotiate with clients for the use of facilities. Perform front desk duties. Prepare budgets and monitor revenues and expenses. Arrange for and oversee maintenance activities. Enforce policies and procedures. Address customers' complaints or concerns. Assist clients/guests with special needs. Establish work schedules. Manage events. Organize and maintain inventory. Supervision: 11-15 people. 16-20 people. Certificates, licences, memberships, and courses : First Aid Certificate. Computer and technology knowledge: MS Word. Central reservation system (CRS). MS Excel. MS Outlook. Security and safety: Bondable. Criminal record check. Transportation/travel information: Valid driver's licence. Own vehicle. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Tight deadlines. Attention to detail. Combination of sitting, standing, walking. Standing for extended periods. Large workload. Personal suitability: Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Initiative. Team player. Screening questions: Are you available for shift or on-call work?. Are you available to start on the date listed in the job posting?. Do you have experience working in this field?. Do you meet the language requirements listed in the job posting for the position (English or French)?. Employment terms options: Early morning. Evening. Shift. Experience: 2 years to less than 3 years. Employment terms options: Flexible hours. Morning. Night. On call. Day. Weekend. Health benefits: Dental plan. Health care plan. Vision care benefits. Other benefits: Free parking available. Learning/training paid by employer. On-site amenities. Team building opportunities. Parking available.