Top Benefits
About the role
Who you are
- Strong Foundation of IT knowledge acquired through formal experience or Schooling/internships
- A passion for solving problems and helping others
- Familiar with tools like Google Workspace, Office 365, or Slack (even as a user)
- Comfortable using Windows and Mac computers
- Organized and able to follow instructions
- Willing to learn new systems and tools
- Able to lift and move IT equipment when needed
- Reliable and able to show up on-site when required
- Any IT certification (CompTIA A+, Google IT Support, etc.)
- Experience with IT ticketing systems (like Jira or Linear)
- Experience with Zoom rooms or Google Meets
- Some knowledge of networking (Wi-Fi, routers, etc.)
What the job involves
- Mejuri is looking for an IT Support Specialist, to join our the team. As a Level 1 IT Support Specialist, you’ll be the first line of help for our employees when they have tech issues
- You will help us keep things running smoothly, fix common problems, and help set up technology for new team members and stores
- As a Level 1 IT Support Specialist, you’ll be the first line of help for our employees when they have tech issues
- Your job is to keep things running smoothly, fix common problems, and help set up technology for new team members and stores
- Serve as an initial point of contact for users in the organization, needing technical support
- Help team members with Level 1 tech issues (computers, email, Wi-Fi, printers, etc.)
- Respond to IT support tickets and solve issues in a timely manner
- Set up laptops and other devices for new employees
- Support with account access problems and password resets
- Keep track of IT equipment like laptops, monitors, and cables
- Support basic networking issues (like if the internet goes down)
- Assist with opening new stores by helping set up internet and equipment
- Work with other teams when they have small tech needs
- Learn and follow IT processes to keep things organized
- Carry and move equipment when needed (like monitors and TVs)
- Go to nearby store locations to help with tech setups or problems
The application process
- Application deadline: October 27th 2025
Benefits
- Parental support: we offer parental leave salary top up of up to 80%, as well as a personalized return-to-work transition and accommodation plan for all parents
- Health & Wellness: We offer you competitive medical and dental benefits, alongside a schedule that prioritizes whole health including personal days and mental health coverage
- Generous Total Rewards: Including a minimum of three weeks paid vacation for all corporate roles. And the cherry on top? A generous product discount
- Hybrid Work Environment: We believe in balance. Our corporate employees have a hybrid experience, spending three days a week (Tuesday-Thursday) as we are big believers in the value social capital provides our team members and our business. IRL time unlocks trust, creativity, innovation, career development and more
- Mejuri Passport: Your ticket to the destination of your choosing. The Mejuri Passport allows corporate employees meeting the criteria to work in any location for one month each year
About Mejuri
At Mejuri, we're redefining luxury.
Feeling disconnected from the traditional industry narrative, CEO Noura Sakkijha leveraged her learnings as a third-generation jeweller to rethink the way we purchase jewelry—for ourselves. From that founding moment, we’ve been putting a modern spin on a legacy industry through high-quality craftsmanship, timeless design, meaningful stories and an authentic sense of community.
“I founded Mejuri because I saw a jewelry industry that was built for men gifting women and not women celebrating themselves. To me, the truest expression of Mejuri is mutual uplift: all of us supporting each other, and you, our community, feeling empowered to invest in yourself and, in turn, the community around you.”
- Noura Sakkijha, CEO
OUR VISION A world in which everyone feels inspired to celebrate more than what we're told. To recognize the moments and memories we experience every day that matter most to us.
JOIN OUR TEAM Visit our Careers Page for all of our current Corporate & Retail job openings: https://mejuri.com/company/careers.
Top Benefits
About the role
Who you are
- Strong Foundation of IT knowledge acquired through formal experience or Schooling/internships
- A passion for solving problems and helping others
- Familiar with tools like Google Workspace, Office 365, or Slack (even as a user)
- Comfortable using Windows and Mac computers
- Organized and able to follow instructions
- Willing to learn new systems and tools
- Able to lift and move IT equipment when needed
- Reliable and able to show up on-site when required
- Any IT certification (CompTIA A+, Google IT Support, etc.)
- Experience with IT ticketing systems (like Jira or Linear)
- Experience with Zoom rooms or Google Meets
- Some knowledge of networking (Wi-Fi, routers, etc.)
What the job involves
- Mejuri is looking for an IT Support Specialist, to join our the team. As a Level 1 IT Support Specialist, you’ll be the first line of help for our employees when they have tech issues
- You will help us keep things running smoothly, fix common problems, and help set up technology for new team members and stores
- As a Level 1 IT Support Specialist, you’ll be the first line of help for our employees when they have tech issues
- Your job is to keep things running smoothly, fix common problems, and help set up technology for new team members and stores
- Serve as an initial point of contact for users in the organization, needing technical support
- Help team members with Level 1 tech issues (computers, email, Wi-Fi, printers, etc.)
- Respond to IT support tickets and solve issues in a timely manner
- Set up laptops and other devices for new employees
- Support with account access problems and password resets
- Keep track of IT equipment like laptops, monitors, and cables
- Support basic networking issues (like if the internet goes down)
- Assist with opening new stores by helping set up internet and equipment
- Work with other teams when they have small tech needs
- Learn and follow IT processes to keep things organized
- Carry and move equipment when needed (like monitors and TVs)
- Go to nearby store locations to help with tech setups or problems
The application process
- Application deadline: October 27th 2025
Benefits
- Parental support: we offer parental leave salary top up of up to 80%, as well as a personalized return-to-work transition and accommodation plan for all parents
- Health & Wellness: We offer you competitive medical and dental benefits, alongside a schedule that prioritizes whole health including personal days and mental health coverage
- Generous Total Rewards: Including a minimum of three weeks paid vacation for all corporate roles. And the cherry on top? A generous product discount
- Hybrid Work Environment: We believe in balance. Our corporate employees have a hybrid experience, spending three days a week (Tuesday-Thursday) as we are big believers in the value social capital provides our team members and our business. IRL time unlocks trust, creativity, innovation, career development and more
- Mejuri Passport: Your ticket to the destination of your choosing. The Mejuri Passport allows corporate employees meeting the criteria to work in any location for one month each year
About Mejuri
At Mejuri, we're redefining luxury.
Feeling disconnected from the traditional industry narrative, CEO Noura Sakkijha leveraged her learnings as a third-generation jeweller to rethink the way we purchase jewelry—for ourselves. From that founding moment, we’ve been putting a modern spin on a legacy industry through high-quality craftsmanship, timeless design, meaningful stories and an authentic sense of community.
“I founded Mejuri because I saw a jewelry industry that was built for men gifting women and not women celebrating themselves. To me, the truest expression of Mejuri is mutual uplift: all of us supporting each other, and you, our community, feeling empowered to invest in yourself and, in turn, the community around you.”
- Noura Sakkijha, CEO
OUR VISION A world in which everyone feels inspired to celebrate more than what we're told. To recognize the moments and memories we experience every day that matter most to us.
JOIN OUR TEAM Visit our Careers Page for all of our current Corporate & Retail job openings: https://mejuri.com/company/careers.