Top Benefits
About the role
BIRKS. PURE DELIGHT.
Established since 1879, Birks is a luxury jewelry store whose reputation is built on quality, exclusivity, unique design and excellence in service. We pride ourselves in offering meaningful experiences and in building intimate relationships with each and every one of our clients.
As a Representative, Payment Operations in our Montreal Corporate Office, you will get to embody our belief in the promise of a brighter tomorrow through each interaction. As such, you will get to work in a highly motivated team that values excellence, hard work and team work.
ARE YOU OUR HIDDEN GEM?
A result driven candidate who is expected to…
- Develop meaningful relationships with each client
- Achieve or exceed sales targets continuously
- Verify and process requests for new credit accounts and authorization requests, evaluating and approving sales up to $10,000 using all or part of the following: point score guidelines, credit report analysis, thorough verification, domestic and international Dun and Bradstreet report, public access information and banking analysis, etc.
- Furnish and supports the payment operations department supervisors in processing credit & collection
- Verify and process private label and third party phone orders for merchandise and services
- Verify and process Personal, Business, and Cashier’s checks
- Process and maintain client files up to date with accounts and financial data changes
- Assist with sales slip/chargeback retrievals
- Perform other assigned tasks as well as special projects and related duties as required
Our ideal candidate has…
- Bachelor’s degree in Business and Administration, or any relevant Degree with experience;
- 3-5 years’ experience in a similar role
- Consumer Credit lending (an asset)
- Excellent organization skills, learning skills and the ability to multitask
- Excellent interpersonal and communication skills (written and verbal)
- Strong team values
- Exceptional Customer Service skills
- Bilingual: French and English (spoken/written).
- Please note that due to the nature of the responsibilities of the position, a proficient level of English is required, in particular to communicate on a regular basis with employees and managers outside of Quebec.
- Solid knowledge of MSOffice (Word, Excel, PowerPoint and Outlook)
- Ability to make ethical decisions, sound judgements and manage objections
OUR PROMISE OF DELIGHT
At Birks, you will find a management team that truly cares about your professional growth. You will be empowered to be yourself.
In return for your commitment to excellence, we offer…
- Stimulating career growth and development
- Collaborative environment that inspires creativity
- A commitment to diversity, inclusion and our community
- Competitive earnings
- Social benefits
- Wellness program
- Award and recognition programs
- Innovative and unique training programs
- Employee discounts
Come join us at Birks, and let your true self shine!
Are you the gem we are looking for?
About Maison Birks
Birks is a prestigious jeweler known for quality, exclusivity, unique design, and exceptional service, with stores across Canada.
Founded in 1879, Birks is Canada’s leading fine jewelry designer and a symbol of Canadian luxury. Internationally recognized for its unmatched quality, Birks’ creations are inspired by nature and committed to ethical, sustainable practices. The iconic Birks Blue Box® has been a part of Canadian history since 1879.
Birks for Bees Canadian nature inspires Birks, which is dedicated to environmental preservation. Our “Birks for Bees” campaign raises awareness of the crucial role bees play as pollinators and forms partnerships to protect their sustainability in Canada.
Birks est un joaillier de prestige reconnu pour la qualité, l'exclusivité, le design unique et l'excellence de son service, avec des boutiques à travers le Canada.
Fondé en 1879, Birks est le principal créateur de joaillerie fine au Canada et un symbole du luxe canadien. Birks est reconnu internationalement pour la qualité incomparable de ses créations, inspirées par la nature et engagées dans une démarche éthique et durable. L'emblématique boîte bleue Birks® fait partie de l'histoire canadienne depuis 1879.
Birks pour les abeilles Birks s’inspire de la nature canadienne et s’engage à la préserver. La campagne Birks for Bees met en avant le rôle crucial des abeilles comme pollinisateurs et développe des partenariats pour assurer leur durabilité.
Top Benefits
About the role
BIRKS. PURE DELIGHT.
Established since 1879, Birks is a luxury jewelry store whose reputation is built on quality, exclusivity, unique design and excellence in service. We pride ourselves in offering meaningful experiences and in building intimate relationships with each and every one of our clients.
As a Representative, Payment Operations in our Montreal Corporate Office, you will get to embody our belief in the promise of a brighter tomorrow through each interaction. As such, you will get to work in a highly motivated team that values excellence, hard work and team work.
ARE YOU OUR HIDDEN GEM?
A result driven candidate who is expected to…
- Develop meaningful relationships with each client
- Achieve or exceed sales targets continuously
- Verify and process requests for new credit accounts and authorization requests, evaluating and approving sales up to $10,000 using all or part of the following: point score guidelines, credit report analysis, thorough verification, domestic and international Dun and Bradstreet report, public access information and banking analysis, etc.
- Furnish and supports the payment operations department supervisors in processing credit & collection
- Verify and process private label and third party phone orders for merchandise and services
- Verify and process Personal, Business, and Cashier’s checks
- Process and maintain client files up to date with accounts and financial data changes
- Assist with sales slip/chargeback retrievals
- Perform other assigned tasks as well as special projects and related duties as required
Our ideal candidate has…
- Bachelor’s degree in Business and Administration, or any relevant Degree with experience;
- 3-5 years’ experience in a similar role
- Consumer Credit lending (an asset)
- Excellent organization skills, learning skills and the ability to multitask
- Excellent interpersonal and communication skills (written and verbal)
- Strong team values
- Exceptional Customer Service skills
- Bilingual: French and English (spoken/written).
- Please note that due to the nature of the responsibilities of the position, a proficient level of English is required, in particular to communicate on a regular basis with employees and managers outside of Quebec.
- Solid knowledge of MSOffice (Word, Excel, PowerPoint and Outlook)
- Ability to make ethical decisions, sound judgements and manage objections
OUR PROMISE OF DELIGHT
At Birks, you will find a management team that truly cares about your professional growth. You will be empowered to be yourself.
In return for your commitment to excellence, we offer…
- Stimulating career growth and development
- Collaborative environment that inspires creativity
- A commitment to diversity, inclusion and our community
- Competitive earnings
- Social benefits
- Wellness program
- Award and recognition programs
- Innovative and unique training programs
- Employee discounts
Come join us at Birks, and let your true self shine!
Are you the gem we are looking for?
About Maison Birks
Birks is a prestigious jeweler known for quality, exclusivity, unique design, and exceptional service, with stores across Canada.
Founded in 1879, Birks is Canada’s leading fine jewelry designer and a symbol of Canadian luxury. Internationally recognized for its unmatched quality, Birks’ creations are inspired by nature and committed to ethical, sustainable practices. The iconic Birks Blue Box® has been a part of Canadian history since 1879.
Birks for Bees Canadian nature inspires Birks, which is dedicated to environmental preservation. Our “Birks for Bees” campaign raises awareness of the crucial role bees play as pollinators and forms partnerships to protect their sustainability in Canada.
Birks est un joaillier de prestige reconnu pour la qualité, l'exclusivité, le design unique et l'excellence de son service, avec des boutiques à travers le Canada.
Fondé en 1879, Birks est le principal créateur de joaillerie fine au Canada et un symbole du luxe canadien. Birks est reconnu internationalement pour la qualité incomparable de ses créations, inspirées par la nature et engagées dans une démarche éthique et durable. L'emblématique boîte bleue Birks® fait partie de l'histoire canadienne depuis 1879.
Birks pour les abeilles Birks s’inspire de la nature canadienne et s’engage à la préserver. La campagne Birks for Bees met en avant le rôle crucial des abeilles comme pollinisateurs et développe des partenariats pour assurer leur durabilité.