Manager, Quality Control & Professional Practice Location: North York, hybrid - 3 days in office Job type: Full time, new Industry: Professional Services (audit, tax, advisory) Segal GCSE LLP is a rapidly growing mid-size accounting, tax and business advisory firm situated in midtown Toronto. Segal GCSE is committed to growth by investing in our team, providing continuous learning and a positive, supportive work environment, with a focus on providing best in class client service. The role The Manager plays a lead role in coordinating the firm’s quality control support activities and helping ensure compliance with professional standards, regulatory requirements, and internal quality processes. Working closely with the Quality Control Committee, the role supports monitoring, practice inspection readiness, reporting, and the implementation of quality-related tools and workflows. The role also contributes to the firm’s professional practice learning strategy by supporting the design, coordination, and delivery of technical learning programs aligned with firm priorities and CPD requirements. What you will dd

1. Quality Control Coordination and Support · Coordinate the firm’s ongoing quality control support activities, including internal monitoring, external practice inspection readiness, and follow-up on identified actions. · Work closely with the Quality Control Committee to support compliance with professional standards, regulatory requirements, and internal quality policies, tools, and methodologies. · Support quality-related reporting and tracking activities, including Independence Confirmation monitoring, CPAB reporting, and the documentation of remediation and follow-up items. · Review technical accuracy, completeness, and consistency of financial statements, templates, and selected practice support deliverables. · Monitor upcoming changes in professional standards and help coordinate updates to firm guidance, tools, and workflows to support compliance. · Help maintain quality control documentation, resources, and tracking mechanisms to support consistency, auditability, and operational effectiveness across the practice.
2. Learning Strategy, Design, Coordination & Execution · Support the firm’s professional practice learning strategy by helping identify priority technical learning needs aligned with quality, compliance, and CPD requirements. · Conduct learning needs assessments and translate findings into practical, role-relevant learning plans and resources. · Identify and engage subject matter experts to support content development and coordinate the compilation, organization, and maintenance of learning materials. · Support the design and delivery of technical learning programs, including co-developing materials and facilitating sessions where appropriate. · Manage learning logistics, including maintaining the learning calendar, scheduling sessions, sending invitations, tracking attendance, and administering LMS activities. · Help ensure learning programs align with CPD requirements and support firm-wide compliance tracking and reporting.
3. Tools, Templates & Workflow Coordination · Coordinate the implementation, maintenance, and continuous improvement of financial statement templates and other practice support tools and workflows. · Maintain firm practice support and learning resources on SharePoint to ensure content remains current, accessible, and aligned with quality control and learning priorities. What You Bring Must haves: · Post-secondary education with 6+ years of experience within professional services, ideally in a public accounting environment. · Strong understanding of Canadian accounting and assurance standards, professional requirements, and quality management expectations within an accounting firm environment. · Experience supporting quality control or quality management activities, practice inspections, compliance processes, or related professional practice initiatives. · Demonstrated ability to review technical content, coordinate reporting and follow-up activities, and maintain documentation, tools, and workflows with a high degree of accuracy and attention to detail. · Strong project coordination skills, with the ability to manage multiple priorities, deadlines, and stakeholders in a fast-paced environment. · Self-starter with a collaborative approach and the ability to work effectively with practice leaders, committees, and subject matter experts. · Strong written and verbal communication skills in English. Nice to haves: · Canadian CPA designation · Experience with CPD governance, reporting, or accreditation requirements. · Experience supporting the design, coordination, or delivery of technical learning programs in accounting or assurance. · Teaching and/or facilitation experience in accounting, assurance, or professional services. · Familiarity with LMS platforms, learning administration, and learning analytics. · Exposure to external technical training ecosystems and professional development resources. Why Join Us Total Rewards The annual salary range of $95,000 - $145,000 CAD, based on skills, experience, and education. We benchmark regularly to ensure fair, competitive pay and recognize individual contribution. This includes bonus, health and fitness spending, referral programs, flexible work arrangements, hybrid structure, and firm‑paid benefits. Time off includes personal days, sick days, vacation, Firm paid SOAR (Switch Off and Relax) days and extended holiday closures. Giving Back Segal supports community involvement through events through our Giving Beyond Today program our annual paid volunteer day. Life at Segal We believe work should be engaging, supportive and a little fun. Segal team members enjoy firm-wide special events, catered lunched, on-site games (PS5, pool table, foosball), team BINGO, dedicated mediation room, regular event draws, free ROM and AGO tickets, and fun activities through-out the year. Learning & Development We invest in continuous learning through training, coaching, professional development and CPA PERT support CFE Success Program CFE writers receive paid study leave, paid, exam days, financial support, and mentorship to help them succeed. Diversity, Equity, & Inclusion We are committed to creating a workplace where everyone feels valued, respected, and empowered to be their authentic selves. We foster an inclusive culture that celebrates diverse backgrounds and perspectives, and we strive to ensure equity and fairness in all aspects of employment— from hiring practices to professional development opportunities. If you require an accommodation, as a part of the recruitment process, please contact us directly at peopleandculture@segalgcse.com This position represents a significant opportunity for those looking to advance their career by playing a major role in a growing organization, and who have the curiosity and interest in exposure to a broad range of clients, industries, and assignments.