Top Benefits
About the role
Job Description
What is the opportunity?
You will be responsible for the processing of all transaction requests received from pension benefit clients, ensuring accuracy and timeliness meets established standards. Administrators are part of Benefit Payment Operations team which processes approximately 500,000 pension payments monthly.
What will you do?
- Review client requests for completeness. Communicate with Client Representative for any discrepancies, clarification or incomplete requests.
- Maintain transaction documentation and workflow records for audit
- Data enter the transaction details into RBC systems including G+, BP
- Meet productivity, accuracy, and timeliness targets.
- Organize and prioritize work to meet deliverables and ensure that information is updated in the system prior to monthly payroll cycle.
- Perform through checks on work completed to avoid errors.
- Monthly distribution of client reports generated confirming details around payments issued.
- Responsible for communicating and providing direction to appropriate areas as it relates to funding requirements to cover different transactions being processed
- Adhere to established policies and procedures including escalation of issues.
- Ensure daily productivity statistics are accurate and current.
What do you need to succeed?
Must-have
- 1-3 years of relevant work experience
- Experience in the financial industry
- Concern for order and quality
- Knowledge of Pensions/ Benefit Payment System and Operations
- Superior keyboarding skills
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- Excellent exposure to communicate with various business partners and stakeholders in Investor Services and within other platforms as appropriate.
- Opportunity to obtain hands-on experience throughout your role.
- Working with an exciting, close-knit, supportive & dynamic group.
- Opportunity to collaborate with other business segments within the bank.
- Excellent career development and progression opportunities.
- A comprehensive Total Rewards Program including bonuses and flexible benefits.
- Competitive compensation.
Job Skills
Active Learning, Communication, Critical Thinking, Customer Service, Operational Delivery, Process Improvements, Time Management
Additional Job Details
Address:
RBC CENTRE, 155 WELLINGTON ST W:TORONTO
City:
Toronto
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
WEALTH MANAGEMENT
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-08-27
Application Deadline:
2025-09-05
Note**:** Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
I****nclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.
Top Benefits
About the role
Job Description
What is the opportunity?
You will be responsible for the processing of all transaction requests received from pension benefit clients, ensuring accuracy and timeliness meets established standards. Administrators are part of Benefit Payment Operations team which processes approximately 500,000 pension payments monthly.
What will you do?
- Review client requests for completeness. Communicate with Client Representative for any discrepancies, clarification or incomplete requests.
- Maintain transaction documentation and workflow records for audit
- Data enter the transaction details into RBC systems including G+, BP
- Meet productivity, accuracy, and timeliness targets.
- Organize and prioritize work to meet deliverables and ensure that information is updated in the system prior to monthly payroll cycle.
- Perform through checks on work completed to avoid errors.
- Monthly distribution of client reports generated confirming details around payments issued.
- Responsible for communicating and providing direction to appropriate areas as it relates to funding requirements to cover different transactions being processed
- Adhere to established policies and procedures including escalation of issues.
- Ensure daily productivity statistics are accurate and current.
What do you need to succeed?
Must-have
- 1-3 years of relevant work experience
- Experience in the financial industry
- Concern for order and quality
- Knowledge of Pensions/ Benefit Payment System and Operations
- Superior keyboarding skills
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- Excellent exposure to communicate with various business partners and stakeholders in Investor Services and within other platforms as appropriate.
- Opportunity to obtain hands-on experience throughout your role.
- Working with an exciting, close-knit, supportive & dynamic group.
- Opportunity to collaborate with other business segments within the bank.
- Excellent career development and progression opportunities.
- A comprehensive Total Rewards Program including bonuses and flexible benefits.
- Competitive compensation.
Job Skills
Active Learning, Communication, Critical Thinking, Customer Service, Operational Delivery, Process Improvements, Time Management
Additional Job Details
Address:
RBC CENTRE, 155 WELLINGTON ST W:TORONTO
City:
Toronto
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
WEALTH MANAGEMENT
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-08-27
Application Deadline:
2025-09-05
Note**:** Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
I****nclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.