PROGRAM: Information and Communication Technology

POSITION DETAILS: Regular, 1.0 FTE, 35 hours/week

EXISTING VACANCY: Yes

LOCATION: Sheppard site

HIRING RANGE: $76,250-$80,370, compensation commensurate with experience

COMPETITION: 26-003

The Garry Hurvitz Centre for Community Mental Health at SickKids (GH-CCMH) is a child and youth mental health center integrated with The Hospital for Sick Children (SickKids). GH-CCMH is also a member of the Thriving Minds Mental Health Access Collaborative with CAMH and SickKids and a core service provider in the Toronto sector of infant, child and youth mental health services funded by the Ministry of Health (MOH). GH-CCMH provides prevention, early intervention and health promotion services across the city, funded by MOH and other sources. As such, the Centre has an ambitious agenda to provide the highest quality, evidence-based care, offering a range of services from prevention and early intervention to counseling and therapy, assessment and intensive supports. Services are offered in person and in virtual format. As an employer, the Centre strives to reflect the many diverse cultures and identities of the children, youth and families we serve and seeks to provide an inclusive and equitable workplace. We are also connected to the continuum of mental health services for children and youth supported by SickKids: the Brain and Mental Health Program, the SickKids TeleLink Mental Health Program, the SickKids CCMH Learning Institute and our online resources through AboutKidsHealth. Find out more about GH-CCMH

**.

The Systems Administrator is responsible for the operation, maintenance, ongoing development, and support of the organization’s IT infrastructure and systems. This role ensures reliable, secure, and efficient technology services across all sites, providing both hands-on onsite and remote systems administration support organization‑wide. The Systems Administrator implements infrastructure solutions, maintains core systems and services, supports cybersecurity controls, and acts as an escalation point for complex technical issues. This role also provides onsite and remote technical support and device provisionin**

**g.

Key Responsibiliti**

**es:

Systems & Infrastructure Operat**

• ionsAdministers, monitors, and maintains servers, cloud services, identity systems, and network services to ensure availability and perform
• ancePerforms routine system maintenance including patching, updates, configuration changes, and performance tu
• ningMonitors system health, logs, and alerts; troubleshoots and resolves infrastructure is
• suesMaintains accurate technical documentation for systems, configurations, and proced

**ures

Infrastructure Projects & Improve**

• mentsImplements system upgrades, enhancements, and new deploy
• mentsProvides technical implementation guidance and leadership for IT projects and initia
• tivesParticipates in testing, validation, and change management activ
• itiesResearches and recommends operational improvements and emerging technologies for consider

**ation

Technical Support & Troublesh**

• ootingProvides onsite and remote technical support to end
• -usersActs as Tier 2/3 escalation support for issues escalated from other ICT coll
• eaguesSupports users with complex hardware, software, system, and connectivity
• issuesCoordinates with ICT colleagues to ensure consistent service delivery across

**sites

Device Provisioning & Asset**

• SupportPrepares, configures, and deploys new computers, mobile devices, and related eq
• uipmentManages device imaging, configuration, and hand‑off t
• o usersAssists with inventory tracking and lifecycle management of IT
• assetsCoordinates device replacements, upgrades, and secure decommis

**sioning

Cybersecurity & Co**

• mplianceImplements and maintains security controls in accordance with policies and s
• tandardsMonitors systems for security alerts, vulnerabilities, and unusual activity, escalating incidents as
• requiredSupports cybersecurity audits, risk assessments, and compliance ac
• tivitiesApplies secure configuration practices, and identity and access management p

**rocesses

Backup, Recovery & Business C**

• ontinuityAdministers backup systems and schedules; performs routine backup verification and recover
• y testingSupports disaster recovery procedures and docu
• mentationAssists in recovery efforts during system outages or

**incidents

Vendor & Stakeholder Col**

• laborationWorks with external vendors for support, maintenance, issue
• resolutionAssists with gathering technical requirements from internal st
• akeholdersCommunicates system issues, maintenance activities, and service impacts clearly and prof

ession

• ally

  Other:Complies with the organization’s vision, policies and

• proceduresAdheres to privacy, security, and IT-related regulations and bes

• t practicesSupports continuous improvement and professional

• developmentPerforms other tasks as assigned by

**management

Qua**

• lifications:Minimum three to five years of experience in system administration with a post-secondary degree in Information Technology or related fie
• ld preferredRecent certifications such as Microsoft 365 Certified: Administrator Expert, CompTIA Server+ or Security
• +, preferredFamiliarity with ITIL‑aligned incident and change manageme
• nt practicesStrong knowledge of Microsoft‑based environments (Windows Server, Azure, Microsoft
• 365, Intune)Experience with identity and access management, DNS, DHCP, core network
• ing conceptsExperience with scripting and automation (e.g.,
• PowerShell)Solid understanding of cybersecurity principles and secure administrati
• on practicesStrong troubleshooting, analytical, and problem‑so
• lving skillsExcellent communication and interperson
• al abilitiesAbility to work independently and col

**laboratively

Interested applicants are asked to upload their cover letter and resume as one PDF document named with last name and first name by March**

**24, 2026 to:

Human Resou**

**rces – G H-CCMH

E-mail: hrrecruiting**

**@sickkidscmh.ca

In the subject line of email, please quote the: competition number, position title and where you learned about**

**this opportunity

We are seeking applicants internall**

y and externally.

GH-CCMH is an equal opportunity employer; we are committed to diversity and value inclusion. We welcome applications from Indigenous people, people with disabilities, members of racialized groups, and persons of all genders and se

xual orientations.The Centre views diversity, inclusion, and cultural competence as essential pieces of an integrated whole that sustain our organization and guides our interaction within our di

verse communities.

Reasonable accommodations are available during the recruitment process to job applicants

with disabilities.