Description Cogir Senior Living manages retirement residences across the country. We offer a range of senior living options including independent living, assisted living and memory care.

For over 25 years, we have dedicated every day to the happiness of retirees.

Human Focus – Creativity - Excellence We’re seeking individuals with a purpose and passion for life and who are looking for meaningful work that will make a real difference. Join our team today!

Join Our Team as a Concierge Casual at Summerwood Retirement Resort!

Location: Regency Retirement Resorts have 8 locations in the Okanagan, including Vernon, Penticton, West Kelowna, and Kelowna. This position is on site within Kelowna.

Job Description Under the direction of the Concierge Supervisor, you will be supervising and performing duties encompassing hosting, housekeeping, laundry and the security and well-being of the Residents within established guidelines and procedures assigned.

Key Responsibilities

• Set an example for staff in conduct, grooming, and appearance.
• Respond to resident emergency alarms, assess situations, and call for ambulance if needed.
• Monitor front door security, ensuring all visitors are signed in as required.
• Answer phones, book guest meals, schedule in-house appointments, and record incidents.
• Foster a positive, friendly atmosphere through professional communication with residents.
• Provide food services for special events and external groups, showcasing the level of service for residents.
• Set up and participate in activities planned by the Activity Director.
• Act as a host/hostess in the dining room, assisting Food and Beverage Servers during meals and events.
• Serve as Fire Captain during fire emergencies until the Fire Department arrives.
• Maintain building security through alarm systems and regular security checks.
• Perform assigned cleaning and laundry duties, report equipment issues to Maintenance.
• Respond to resident requests, assess problems, and perform minor maintenance (e.g., unplug toilets, reset breakers).
• Reports damaged or inoperable equipment, furniture and fixtures to the Maintenance department.
• Assist with new employee orientation and perform other related duties as assigned.

Top Perks And Benefits

• Competitive Benefits Package.
• A supportive and collaborative work environment.
• Complimentary meal provided during shifts.
• Opportunities for professional growth within Regency Retirement Resorts and within Cogir Real Estate (Parent Company with over 370 properties in North America).
• The chance to make a meaningful difference in the lives of seniors.

Now that you know a bit about the role and our perks and benefits, we are eager to learn more about your skills and experience. Here is what we look for.

Education And Experience

• Two years recent related experience in the hospitality industry.
• Serving it Right.
• WHMIS
• Food Safe

Skills For Success

• Able to communicate effectively both verbally and in writing.
• Mentally and physically able to perform the duties and responsibilities of the position.
• Able to plan, organize and direct people and functions.
• Must be tactful, friendly and extremely patient when dealing with residents. Must be courteous and friendly to visitors and work in a cooperative manner with fellow workers.

Salary and Hours of Work

• This is a casual position. Availability on Fridays is required, along with additional coverage as needed.
• The hourly wage is $20.00.

Cogir is committed to ensuring that all employment practices are inclusive. As an organization we are committed to providing and arranging accommodation for candidates upon request.