BRANCH MANAGER

"We exist to unite working people to build a just world"

As a member-owned financial cooperative and the largest fully unionized credit union in B.C., Community Savings Credit Union exists to serve our members and strengthen our communities—not to maximize profits. For over 80 years, we’ve made a meaningful impact by supporting working families, advocating for social justice, and creating positive local change. Our team is passionate about transforming our Social Purpose into action and contributing to a more just and equitable world.

We are dedicated to ensuring that all candidates are treated fairly and without discrimination throughout the recruitment process.

Community Savings Credit Union acknowledges the Indigenous Peoples on whose traditional territories we live and work.

We are committed to building a diverse and inclusive workplace that reflects the communities we serve across British Columbia. We welcome applications from people of all backgrounds and encourage applicants from equity-deserving and underrepresented groups to self-identify voluntarily during the recruitment process, should they feel comfortable doing so.

The Role

The Branch Manager is an expert in the financial services space; passionate about leading a team to deliver outstanding service and financial advice to our members. Exhibits a team-first-mentality, leading by example, treating members and staff with respect and appreciation to strengthen relationships and foster trust, confidence and growth. As a valued Community Savings team member, this incumbent is a solution seeker, responsible for developing and maintaining the profitable growth of the branch through active business development in the branch’s community, in a way that best serves the member. This incumbent is a leader that brings goals into focus, drives collaboration and promotes our purpose and vision.Provides comprehensive branch lending services to members for standard and complex personal loans, mortgages, lines of credit, construction mortgages, certificate of title, small business lending and specialized loans such as mobile homes

Required Skills & Abilities

This position will require the following behavioral skill base:

Ability to supervise, motivate and develop a team of staff members Change management - experienced in successfully leading groups through change Multitasking, the ability to successfully lead the branch while you’re simultaneously developing business in the community Ability to establish and maintain positive working relationships with internal and external stakeholders to provide advice and assistance Ability to communicate effectively both orally and in writing Committed to lifelong learning in the pursuit of employee wellness alongside staying ahead of the ever-changing landscape of financial services, management and customer service practices/techniques Strong conflict resolution management and problem-solving skills Team-First mentality Result oriented, honest, decisive and flexible

This Position Will Require The Following Technical Skills

Two years post-secondary education in financial management or a related field including or supplemented by courses related to the work and considerable supervisory and administrative experience in the financial industry. Understanding of credit union operations including financial, lending, administrative, and other operational procedures, practices and requirements. Understands of the principles, practices, methods, techniques of business development Understands the nature, function and analysis of financial statements

Education & Experience

Five years of senior branch management experience in a comprehensive financial institution environment. Two years of proven capabilities in external business development. Two years of retail lending experience. Equivalent combination of the above may be appropriate.

OR

An equivalent combination of education and experience.

Compensation & Perks

At Community Savings Credit Union, we believe our team deserves to feel valued, supported, and rewarded both at work and beyond. That’s why we offer a competitive compensation package and industry-leading benefits, including:

Work–Life Balance

A 35-hour work week Up to 12 paid health days per year (with 50% of unused days paid out annually) Up to 6 weeks of paid vacation per year Paid volunteer hours

Financial Wellness

CSCU contributes a percentage of your salary to your RRSP — no matching or minimum required Staff mortgage and personal loan rates Up to $5,000 per year interest-free loan for home computer or fitness equipment Tuition reimbursement policy Exclusive discounts with Perkopolis

Health & Well-Being

Comprehensive benefits package, including: $2,000 annual mental health coverage plus iCBT (internet-based CBT) Unlimited RMT massages & physiotherapy (yes, unlimited!) $500 annual health care spending allowance $200 vision coverage every 12 months 100% basic dental, 75% major dental, and 50% orthodontics (up to $2,000 lifetime) for employees and dependents Out-of-country travel insurance Carepath support for employees and families in times of illness or health crises Telemedicine access Family building, fertility drug coverage, and gender affirmation benefits “Wellbeats” on-demand fitness, nutrition, and mindfulness classes

Professional Growth

Learning and development programs, including paid LinkedIn Learning membership

Peace of Mind

3x annual salary life insurance coverage

The typical salary range for this position is $85,000 CAD - $106,500 CAD per year. The final offer may vary based on your job-related knowledge, skills, experience, and expertise.

We are always looking for top talent. If your qualifications differ from those listed above, the final agreed upon salary may be adjusted to reflect your individual qualifications.