Top Benefits
About the role
Associate Managers are leaders who have either not yet independently managed a retail store but who have experience in leadership or supervision. Associate Managers do NOT need skin care experience as we have one the best training programs around! Associate Managers have tremendous growth opportunities within skoah.
About Us Personal training for your skin is "what skoah does". We are a personal skin care company that creates customized, effective and easy-to-understand skin care programs. skoah is not just a spa or a store, it's the best of both. As a skin gym that focuses solely on facials, we provide our kustomers with high performance skin care products and attentive skin care workouts, generating lasting results and building long-term kustomer relationships.
our heart and soul The skoah krew is the heart and soul of our organization, well-trained in the skoah standard of kustomer service and product knowledge. Goal-oriented, professional and ecstatic to educate our kustomers, krew members receive competitive compensation and a variety of perks.
what are we looking for?
- A curious, fun and bold leader with extensive retail experience
- Goal-oriented, with a proven record of attaining and exceeding company goals
- Resourceful creative problem-solver, with experience troubleshooting and solving challenges to exceed customer expectations
- Positive, Can-do attitude
- Confident, able to give direction and immediate feedback in a professional and motivating manner
- Punctual and reliable
- Clear and effective communicator
areas of responsibility You are responsible for assisting the Regional Manager in the following areas:
- Customer experience - Leading by example to create amazing customer experiences.
- Team Development - Effective coaching and ongoing development of team members, developing a thriving krew.
- Store Performance – Sales goals and other performance indicators
- Managing schedules, customer information, membership programs, and inventory
compensation + work week
- Base wage with performance-based bonuses.
- You must be available full time and to work weekend days as needed. (Typical shifts: Tuesday-Saturday, 40 hours a week)
- 3 month probationary period in job offer
If this sounds like the role you’ve been looking for with a company that offer a great environment and lots of growth, then apply now. Only successful candidates will be contacted for interviews. Don't forget to share with us what you love about skoah and what skoah will love about you.
About skoah
skoah is a personal skin care company based in Vancouver, Canada. We create skin care products that do what they say they will do. We create skin care training programs that not only fit your skin, but fit into your life-no matter how busy you are. Personal training for your skin® is what we do.
When skoah started in Vancouver’s Yaletown district in 2001, the spa and beauty industry felt intimidating, scary and sort of boring. Many felt intimidated by spas and beauty counters. And the customer experience seemed to fall short of a wonderful dining experience or memorable hotel visit. Chris and Andrea Scott, the owners and founders of skoah were not ‘spa people’. They didn’t have any experience running – or even visiting – spas. They would say this was their biggest asset. Why? They looked at the industry from the eyes of their customers. They set out to create a different type of ‘spa experience”. Change that atmosphere. Think downtempo lounge beats rather than whale music or pan pipes. Think clean, uncluttered, and gender neutral, yet warm spaces. Change the attitude. Create a blissful and relaxing experience, but in a way that also respects the value of the guest’s time. Our initial skoah tag line was aptly “No whale music, no bubbling cherubs, no pretentious attitudes.”
As we grow, this remains true. Many of skoah’s first customers had never been to a spa. skoah was a completely new experience in their lives. A new experience that helped provide a roadmap to healthy skin! Relying on an empathetic krew who listen to undertstand what customers want, was the most critical building block. Hiring a chemist to work with to develop products meant we could guide the process by listening to real customer needs and desires. Andrea even went back to school to become a certified makeup artist and developed a makeup line to accompany the skoah skin care line. Our goal is to bring skoah’s uniquely personalized skin care training – and roadmap to healthy skin – into new communities across North America one face at a time. skoah has become a place to learn about your skin and how to take care of it. But most importantly its a place to always leave with a “skoah glow” and feeling great from the skin in.
Similar jobs you might like
Top Benefits
About the role
Associate Managers are leaders who have either not yet independently managed a retail store but who have experience in leadership or supervision. Associate Managers do NOT need skin care experience as we have one the best training programs around! Associate Managers have tremendous growth opportunities within skoah.
About Us Personal training for your skin is "what skoah does". We are a personal skin care company that creates customized, effective and easy-to-understand skin care programs. skoah is not just a spa or a store, it's the best of both. As a skin gym that focuses solely on facials, we provide our kustomers with high performance skin care products and attentive skin care workouts, generating lasting results and building long-term kustomer relationships.
our heart and soul The skoah krew is the heart and soul of our organization, well-trained in the skoah standard of kustomer service and product knowledge. Goal-oriented, professional and ecstatic to educate our kustomers, krew members receive competitive compensation and a variety of perks.
what are we looking for?
- A curious, fun and bold leader with extensive retail experience
- Goal-oriented, with a proven record of attaining and exceeding company goals
- Resourceful creative problem-solver, with experience troubleshooting and solving challenges to exceed customer expectations
- Positive, Can-do attitude
- Confident, able to give direction and immediate feedback in a professional and motivating manner
- Punctual and reliable
- Clear and effective communicator
areas of responsibility You are responsible for assisting the Regional Manager in the following areas:
- Customer experience - Leading by example to create amazing customer experiences.
- Team Development - Effective coaching and ongoing development of team members, developing a thriving krew.
- Store Performance – Sales goals and other performance indicators
- Managing schedules, customer information, membership programs, and inventory
compensation + work week
- Base wage with performance-based bonuses.
- You must be available full time and to work weekend days as needed. (Typical shifts: Tuesday-Saturday, 40 hours a week)
- 3 month probationary period in job offer
If this sounds like the role you’ve been looking for with a company that offer a great environment and lots of growth, then apply now. Only successful candidates will be contacted for interviews. Don't forget to share with us what you love about skoah and what skoah will love about you.
About skoah
skoah is a personal skin care company based in Vancouver, Canada. We create skin care products that do what they say they will do. We create skin care training programs that not only fit your skin, but fit into your life-no matter how busy you are. Personal training for your skin® is what we do.
When skoah started in Vancouver’s Yaletown district in 2001, the spa and beauty industry felt intimidating, scary and sort of boring. Many felt intimidated by spas and beauty counters. And the customer experience seemed to fall short of a wonderful dining experience or memorable hotel visit. Chris and Andrea Scott, the owners and founders of skoah were not ‘spa people’. They didn’t have any experience running – or even visiting – spas. They would say this was their biggest asset. Why? They looked at the industry from the eyes of their customers. They set out to create a different type of ‘spa experience”. Change that atmosphere. Think downtempo lounge beats rather than whale music or pan pipes. Think clean, uncluttered, and gender neutral, yet warm spaces. Change the attitude. Create a blissful and relaxing experience, but in a way that also respects the value of the guest’s time. Our initial skoah tag line was aptly “No whale music, no bubbling cherubs, no pretentious attitudes.”
As we grow, this remains true. Many of skoah’s first customers had never been to a spa. skoah was a completely new experience in their lives. A new experience that helped provide a roadmap to healthy skin! Relying on an empathetic krew who listen to undertstand what customers want, was the most critical building block. Hiring a chemist to work with to develop products meant we could guide the process by listening to real customer needs and desires. Andrea even went back to school to become a certified makeup artist and developed a makeup line to accompany the skoah skin care line. Our goal is to bring skoah’s uniquely personalized skin care training – and roadmap to healthy skin – into new communities across North America one face at a time. skoah has become a place to learn about your skin and how to take care of it. But most importantly its a place to always leave with a “skoah glow” and feeling great from the skin in.