Job Description

The Coordinator, Communications is accountable for coordinating functions related to Circle of Care’s digital properties, printed materials, and internal and external communications channels. They will build support for Circle of Care’s communications initiatives in alignment to the organization’s business strategy and brand. The Coordinator demonstrates integrity, professionalism, critical thinking, and strong attention to detail

We are looking for: full-time permanent Communications Coordinator

Hours of Work: 34 hours per week. Monday to Thursday 8:30am to 4:30pm, Friday 8:30 to 3:30pm. This is a hybrid role.

Application Requirement: All candidates are required to include a cover letter in their online application to demonstrate writing style and skills.

Reports to: Manager, Communications

Responsibilities

Digital Newsletter Content

• Coordinate the writing and design of the Care Mail internal staff e-newsletter.
• Coordinate the writing and design of the Inside the Circle internal PSW e-newsletter.
• Design and write the monthly Volunteer Care Mail in coordination with the Volunteer Resources department.
• Design and write the monthly Client Connections newsletter, Community Report newsletter, and the quarterly stakeholder newsletter (Care Corner).
• Maintain mailing list databases for email communications to clients, volunteers, government relations and other stakeholders.
• Design and edit other digital communication collateral as required.

Social Media and Website Content

• Develop and implement digital content that demonstrates Circle of Care’s strategic priorities through multiple vehicles, including Facebook, LinkedIn, Instagram, and the corporate website.
• Maintain and contribute to a master content calendar and provide support with evaluating success of content on social media and web.
• Monitor Circle of Care’s social media campaigns and day-to-day activities, and flag any issues that may come up (comments, inbox messages, etc.).
• Report on all site and social media metrics to evaluate performance with the tracking dashboard, using tools such as Google Analytics.

Administration

• Update organizational information on other websites as requested (i.e. Central Healthline, Ontario Health atHome, partner sites).
• Work with Circle of Care departments to ensure that Circle of Care branding is upheld.

Management of Relationships with Internal and External Partners

• Work cooperatively with internal departments, business partners and vendors.
• Support the Communications team in their work with internal departments on communication needs related to business initiatives, client communications, operational changes, learning & development requirements, community outreach and volunteer opportunities, and other areas as needed.
• Liaise with external vendors and partners on communication-related initiatives that highlight the organization’s services and interests.

Qualifications

• Successful completion of a related undergraduate degree (e.g. Corporate Communications, Marketing, Journalism, etc.) from an accredited educational institution.
• We welcome recent graduates, prior experience in communications or within the health care sector is an asset.
• Strong attention to detail, ensuring accuracy and quality in all work.
• Strong organizational and time management skills with the ability to manage competing demands.
• Excellent writing and storytelling skills.
• Experience with current Content Management System (e.g. WordPress) and email management platform (e.g. MailChimp, ContactMonkey) is an asset.
• Proficiency in Microsoft Office software. Experience with Adobe Creative Cloud is an asset.
• A keen eye for print and digital design, with rudimentary skills in graphic design, photography and videography being an asset.
• Proactive, diplomatic and confident with the ability to develop, foster and maintain relationships across all levels of the organization.

Additional information

Circle of Care is committed to fostering an inclusive, accessible environment, where all employees, volunteers and clients feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live and serve, and creating an environment where every employee has the opportunity to reach their potential. Circle of Care seeks applicants who embrace our values of equity, anti-racism, and inclusion. As such, we encourage applications from candidates who have been historically disadvantaged and marginalized, including but not limited to those who identify as First Nations, Métis and/or Inuit/Inuk, Black, members of racialized communities, persons with disabilities, women and/or 2SLGBTQ+.

We are committed to an environment that is barrier free. If you require accommodation, please inform us in advance.

We thank you for your interest in Circle of Care. We welcome you to apply for this role, even if you do not meet every requirement listed. Only applicants who are selected for an interview will be contacted.

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