Who you are

• Experience successfully growing certification programs from beginning to enterprise scale
• Proven experience conducting comprehensive Job Task Analysis (JTA) sessions using industry-standard methodologies
• Strong experience creating psychometrically sound exam blueprints and facilitating item writing workshops
• Hands-on experience with GitLab CI/CD, security features, and DevSecOps workflows; GitLab certification(s) strongly preferred
• Proven track record in developing performance-based testing, simulations, and hands-on technical assessments
• Experience leveraging AI tools for content generation and assessment innovation
• Understanding of test development principles, item response theory, and certification program validation
• Proven ability to lead complex, multi-stakeholder programs from conception through execution
• PMP, PgMP, or similar program management certification preferred
• Outstanding written and verbal communication skills with the ability to present to executive audiences
• Strong data analysis capabilities and strategic thinking abilities
• Experience with digital credentialing and modern certification delivery platforms
• Deep understanding of learner needs and commitment to delivering exceptional certification experiences

What the job involves

• As a strategic leader, the Senior Program Manager of Certifications will own the design, development, and expansion of GitLab's comprehensive certification ecosystem
• This role is critical to establishing GitLab as the industry standard for DevSecOps certification while directly impacting career advancement for thousands of professionals globally
• This role combines strategic planning with hands-on execution to build and maintain a certification program that validates professional skills and knowledge
• This role will drive the creation and maintenance of our portfolio of professional credentials, including GitLab Certified Associates, GitLab Certified Professionals, and specialized certifications across the GitLab DevSecOps platform
• Working cross-functionally, you'll establish GitLab certifications as premier credentials in the DevSecOps, CI/CD, and software delivery space
• Design and execute comprehensive certification roadmaps aligned with GitLab's product evolution and market demands
• Lead end-to-end development of knowledge-based and performance-based certification exams for technical audiences
• Conduct job task analysis (JTA) using industry-standard methodologies and create psychometrically sound exam blueprints
• Monitor and analyze other certification offerings to maintain market leadership and develop growth strategies
• Collaborate with internal GitLab engineers, solution architects, and SMEs to ensure content accuracy and relevance
• Utilize AI-powered tools for content generation, automated question creation, and assessment innovation
• Establish processes for content lifecycle management, including regular updates and alignment with GitLab releases
• Partner with Product, Engineering, Marketing, Sales, and Customer Success teams to align certification objectives with business goals
• Oversee vendor relationships with testing platforms, badging vendors, and proctoring services
• Establish KPIs, track program performance, and deliver executive-level reporting on certification impact and ROI
• Drive adoption within GitLab's user community, including enterprise customers, partners, and practitioners
• Design structured learning paths from foundational to expert levels across Associate, Professional, and specialist tracks

Benefits

• We offer benefits to manage your health, wealth, and well-being regardless of location
• Flexibility in schedule to be there for life’s important moments
• Equity compensation & Employee Stock Purchase Plan offered
• Generous Paid Time Off