Job #:

9823

Division:

Community Safety Unit

Vacancy Type:

Full-time Permanent

Affiliation:

Non-Union: Management & Exempt

Contract Length:

Grade:

5

of Vacancies:

1

Salary/Hourly Range:

$78,648.47 - $94,378.17

Hiring range/wage:

$78,648.47 - $86,513.32

Work Details (Days/hours):

Shift work - days and afternoons with some nights as required - 42 hours per week

Posted Date:

Existing or New:

Existing

Deadline to Apply:

9/16/25

What we offer

In addition to a competitive salary and a rewarding career where you can truly make a difference, we offer a comprehensive package that meets the various needs of our diverse employees, including:

• Ability to participate in inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities;
• Minimum three (3) weeks of paid annual vacation days, increasing with years of service;
• Four (4) paid personal days;
• Defined benefit pension plan with OMERS, includes 100-per-cent employer matching;
• Health and dental benefits, including a health spending account available upon your start date;
• Employee and family assistance program;
• Maternity and parental leave top up (93% of base salary);
• Training and development programs including tuition reimbursement of $1500 per calendar year;
• Fitness membership discount.
• This job offers the opportunity to work from home as part of a hybrid work arrangement. This arrangement will allow you to work some days at a TCHC work location and the rest of the time from home. The amount of time required to work at a TCHC work location is flexible, while considering operational and service delivery requirements.

Make a difference

Reporting to the Manager, the Coordinator administers and coordinates TCH’s parking services program, including processing documents for court and monitoring compliance with legislative requirements, as well as the CSU fleet services.

What you’ll do

Parking Administration Program

• Provide general work direction and support to Parking enforcement and CSU Fleet management personal
• Provide Subject matter expert guidance to TCHC staff with regards to parking enforcement matters and related compliance with the City of Toronto municipal code
• Maintains awareness of and communicates to CSU staff changes in bylaws and legislation impacting parking enforcement activities
• Liaise with Toronto Police Service and Parking Tag Operations to resolve potential areas of dispute and share information
• Maintain awareness and communicate information to others regarding vehicle towing regulations and requirements
• Process towing invoices for payment
• Assist the Manager or Supervisor overseeing Parking Enforcement Operations in implementing any new initiatives at TCHC properties on a pilot or community-wide basis
• Evaluate parking enforcement strategies recommending changes, as warranted
• Responsible for parking enforcement records management
• Assist parking clerks in resolving parking enforcement issues/complaints related to consent to park from residents and the public
• Liaise with Regional Operations and District staff to ensure issues related to compliance of TCHC parking rules and policies are addressed with in a timely manner
• Generate and analyse monthly Reports and share with Regional and District teams to ensure staff compliance with the TCHC Parking Program and processes
• Establish and maintain systems to ensure the integrity of evidence required for prosecution of parking offences
• Process court notifications and court excusals
• Schedule CSU officers for parking court or Dispute Resolution hearings
• Train CSU officers on the parking services program and responsibilities as a Municipal Law Enforcement Officer (MLEO)
• Develop and apply standard operating procedures
• Assist in preparation of tenders for parking related services and equipment
• Conduct regular audits for the purpose of record and information sharing
• Assist in management and supervision of parking database(s) and permit distribution

Parking Lot Design and Maintenance

• Provide technical expertise regarding parking lot design and regulatory signage requirements
• Conducts/reviews site audits for fire routes, disabled parking, and general parking conditions
• Assist Regional and District staff by assigning staff to support with enforcement activities related to the cleaning, maintenance and line painting of parking facilities and the related removal or relocation of vehicles

Fleet

• Co-ordinate and manage fleet for CSU
• Liaise with TCH Commercial Business Unit, City of Toronto Fleet Services and CSU staff regarding fleet vehicles, equipment, and documentation
• Maintain vehicle information
• Reconcile fleet related invoices
• Track and act as liaison for driver permit training, vehicle accident follow-up
• Maintains awareness of and communicates of TCHC and City fleet requirements
• Book appointments for Preventative and Annual Maintenance and ensure completion of service
• Liaise with external vendors to install and service in car technology
• Ensure field operational needs are met through scheduling and planning to allow Special Constables access to vehicles
• Process Driver Condition Reports, Daily Vehicle Inspections, and identify maintenance issues and work to limit vehicle down time for service
• Monitor GeoTab software for maintenance alerts and other issues that may require attention
• Scope and Draft Business Cases for the replacement or decommissioning of fleet vehicles and complete vehicle utilization and under utilization reports as may be required
• Provide input on vehicle design for future fleet acquisitions
• Provide input on policy and procedure development relating to the CSU
• Monitor vendor compliance and escalate identified issues with external vendors to the Vendor Compliance Team
• Provide monthly fleet reporting for milage to TCHC Fleet Services
• Ensure vehicles have proper documentation in them in accordance with the Highway Traffic Act (HTA)
• Assist TCHC Fleet Services with any other vehicle issues relating to the CSU

Parking Lot Design

• Provide technical expertise regarding parking lot design and assignment of parking spaces
• Conducts/reviews site audits for fire routes, accessible, parking, and general parking conditions

Other Services

• Provide administrative support and/or other duties as assigned
• Explore new ways to ensure efficient use of current resources
  Participate on various committees and/or working groups as assigned

What you’ll need

• College certificate in administration, service delivery, police foundations, criminal justice, law, or related discipline
• 3 years’ experience in administration or related field required
• 5 years’ experience in administration or related field preferred
• Municipal Law Enforcement Officer Designation (MLEO)
• NICHE (CSU reporting system) training, access, and familiarity required

Please note: A background check will be part of the recruitment screening process. The successful candidate must pass and maintain full police clearance including a level 4 background check and fingerprinting as a condition of employment, and for the duration of their employment as a Fleet & Parking Coordinator at Toronto Community Housing.

What’s next

Once you apply, we’ll review your resume to determine if your skills and experience match the qualifications for the role and only qualified candidates will be contacted for next steps. If you move forward, the process may include an interview, written/practical test, and reference check.