Regular/Temporary

Regular

Job Title

Project and Faculty Liaison Officer

Job ID

72147

Location

Central Campus

Open Date

09/23/2025

Job Type

Limited Term (>12 months)

Close Date

10/06/2025

Employee Group

Unifor Unit 1, Staff

Favorite Job

Department

Surgery

Salary Grade/Band

Grade 6

Salary Range

$22.94 - $36.83 (hourly)

Contract Duration

24.4 Months

Hours per Week

35

Posting Details

Schedule

Monday to Friday, 7 hours per day, 35 hours per week

Education Level

2-year Community College diploma in Office Administration or related field.

Career Level

3 years of relevant experience.

Job Description

Should the successful applicant be a Unifor Unit 1 bargaining unit member, who meets the eligibility conditions of Article 19.02 of the Unifor Unit 1 Collective Agreement, then the Limited Term Assignment will be defined as a Career Growth Opportunity in accordance with Article 19 of the Unifor Local 5555 Unit 1 Collective Agreement.

JD #

JD1631

Pay Grade:

6

Title:

Project and Faculty Liaison Officer

Anticipated Hire Date:

October 20, 2025

Unit/Project Description:

Join our team as Project and Faculty Liaison Officer within the Department of Surgery at McMaster University, where we are committed to delivering a warm and

seamless onboarding experience for new Clinical Faculty members.

In this role, you will:

• Collaborate closely with university and hospital partners, offering exceptional support in setting up clinical practice, training, and relocation assistance.
• Work directly with our strategic leads for the CREATE strategic pillars, providing coordination and support to help drive their vision forward.
• Develop and implement a structured onboarding program for new Faculty members in partnership with our Advancement Lead and hospital partners, ensuring a comprehensive and welcoming integration process.
• Serve as the primary point of contact for new Faculty members joining the Department, offering guidance and establishing ongoing touchpoints throughout their first year to foster connection and support.

The ideal candidate will bring:

• Project management experience (considered a strong asset).
• Exceptional interpersonal and relationship-building skills to foster positive, collaborative connections with Faculty, hospital, and university stakeholders.
• A self-starter mindset with the ability to take initiative, demonstrate ownership of their work, and consistently drive results.

This is a pivotal role in ensuring that new Faculty feel supported and connected while advancing strategic priorities within the Department of Surgery.

The Faculty Liaison Officer reports directly to the Director of Administration and works closely with the Department Chair and Faculty Advancement Director.

This is a hybrid position, with on-site presence at various hospital sites as required, including the Surgery Admin team office located in the Institute of Applied Health

Sciences (IAHS) at the Main Street location. This is a contract position for approximately 24 months.

About the Department of Surgery

Over its 50+ year history, the McMaster Department of Surgery has maintained a steadfast commitment towards thinking big and making it possible.

We are a department with 11 surgical divisions and Royal College residency training programs; together, we are poised to unleash a future fueled by a creative

mindset and powered by our people.

The successful candidate will bring a positive, solutions-focused mindset, as we collectively work towards achieving the Department Vision. This Vision is based on

6 core tenets:

CREATE

We commit to an inclusive Culture

Research that impacts

Education that inspires

Advancement for all

Transformation through innovation

Excellence in patient care

About McMaster University

At McMaster University, our people are our most valuable asset. We strive to attract, develop, and retain the talented faculty and staff, and to foster inclusive

excellence which values the strengths, perspectives, and contributions of each individual. McMaster is recognized as one of the top employers in the Hamilton/

Niagara region and has been recognized as one of Canada’s Top Diversity employers.

Working at McMaster University brings a robust total rewards package, which is more than just a salary. The elements and structure of the total rewards packages

vary by employee group but include:

• Employer Paid benefits including Extended Health, Dental, Emergency Out-of-Country Travel Coverage & Basic Life Insurance;
• Pension Plan Options & Post-Retirement Benefits;
• Training, coaching and professional development opportunities;
• Employee tuition assistance for development and education
• Opportunity to be a part of an academic environment working alongside professionals who share a passion for learning;
• Progressive paid annual vacation plan

Please see Total Rewards Overview for Unifor, Local 5555, Unit 1 for more Information.

https://hr.mcmaster.ca/resources/unifor-unit-1-total-rewards-overview/

Job Summary:

Responsible for leading onboarding for new faculty members, ensuring a seamless transition as they join the university and hospital community. Provides administrative support to Department projects and Division Head projects. The Project & Faculty Liaison Officer collaborates closely with various university and hospital stakeholders to coordinate all onboarding activity and Department projects, including establishing clinical practice with the hospital, training, access, and overall support for new clinical faculty. Additionally, this role provides essential assistance in relocation matters, including housing support and facilitating acclimatization to the new area. Participates in the development of work methods and procedures and recommends procedural changes to improve efficiency in onboarding between hospital and university.

Purpose and Key Functions:

• Serve as the main point of contact between the institution and new clinical faculty members throughout the entire onboarding process.

• Provides administrative support to key Department projects and Division Head projects

• Establish a welcoming and supportive atmosphere for faculty members, Department Leads and Division Heads,

• Ongoing and proactive communication with new Faculty members preparing for onboarding, including regular check-in meetings.

• Conduct meetings and introductions to department/division leadership and colleagues to create a positive and welcoming experience.

• Provide administrative support to new faculty, Division Heads and Department Leads to address any challenges or issues.

• Independently respond to inquiries and concerns from Faculty members and internal/external stakeholders.

• Investigate questions and resolve problems for new Faculty related to their onboarding and Department Leads regarding their projects.

• Identify, develop and maintain relations between the Department, hospitals and other community partners.

• Initiate requests for Faculty member enrollment in university and hospital faculty training programs and sessions.

• Participate in the setup of the Faculty member’s clinical practice in collaboration with hospital stakeholders.

• Plan and coordinate training and onboarding schedules and provide informational resources/key contacts to ensure faculty members are well-prepared for their clinical/educational /research practice.

• Initiate requests and follow up with stakeholders and hospital partners for faculty equipment, supplies, office space and materials.

• Prepare and write welcome announcements and communications for sharing with internal and external stakeholders.

• Initiate requests and follow up with relevant departments to facilitate access to university and hospital resources for new clinical faculty, including facilities, systems, and technology.

• Offer support in relocating to the area, including assistance in providing real estate contacts and resources, community orientation, and local services.

• Assist with questions related to provincial programs (i.e. OHIP)

• Assist new clinical faculty members in integrating into the local community by providing information about the area's amenities, cultural offerings, and recreational opportunities.

• Organize orientations or tours to help faculty members become acquainted with the University and Hospital sites.

• Create detailed and tailored training and onboarding plans for new clinical faculty members, ensuring a comprehensive understanding of institutional policies, procedures, and expectations.

• Solicit feedback from new clinical faculty regarding their onboarding experience, seeking opportunities for continuous improvement.

• Initiate and maintain regular check-in meetings with Faculty members to systematically monitor their transition progress, proactively address challenges that arise, and collaboratively resolve issues in consultation with relevant stakeholders.

• Participate in the development and implementation of projects, work methods and procedures as it relates to Faculty onboarding.

• Participate in working groups with Hospital partners to make recommendations regarding the Faculty onboarding processes that fall outside of the department.

• Implement improvements to the department onboarding process.

• Make recommendations and seek approval from the Director of Administration regarding substantial changes to the process.

• Curate and create resource materials, including welcome kits, handbooks, and online guides, to support new clinical faculty members in their integration and onboarding journey.

• Develop and write standard operating procedures and establish guidelines for Faculty onboarding and development.

• Liaise with various departments to ensure a cohesive onboarding process that covers all necessary aspects of faculty integration, including re-establishing and refining onboarding processes.

• Ensure that all required documentation, such as immigration documentation, employment contracts, and compliance forms, are accurately completed and filed according to established procedures.

• Identify and facilitate opportunities for professional development to support faculty members' growth in their respective fields.

• Promote further Faculty learning opportunities and leadership development by sharing learning and development offerings from University and Hospital stakeholders.

• Provide urgent support and assistance to new clinical faculty members facing unexpected challenges or crises, and problem-solve to ensure timely resolution.

• Stay informed about industry best practices, trends, and changes in immigration and relocation regulations, incorporating relevant updates into the onboarding process.

• Facilitate meetings with various individuals including both University and Hospital stakeholders and groups, such as introduction and welcome meetings for new Faculty, as well as meetings surrounding Faculty onboarding processes and training.

• Write a variety of documents including, but not limited to, reports, correspondence, meeting agendas and meeting minutes.

• Coordinate/assist with special projects as assigned by the Director.

Supervision:

• Provide orientation and training procedures to others.

• Provides functional guidance to others on an ongoing basis

Requirements:

• 2-year Community College diploma in Office Administration or related field.

• Requires 3 years of relevant experience.

Assets:

• Project Management Experience and/or Project Management training/education

• Exceptional interpersonal and relationship-building skills

• Self-starter mindset - ability to take initiative, demonstrate ownership of work and drive results

• Experience in a Clinical Academic environment (not required, but strong asset)

Additional Information:

Hybrid role with on-site requirement at IAHS Surgery Admin Team Office (Main Campus), as well as meetings at other Hospital sites (Juravinski Hospital, Hamilton General Hospital,

McMaster University Medical Centre and St. Joseph's Charlton/King Street.)

How To Apply

To apply for this job, please submit your application online.

Employment Equity Statement

McMaster University is located on the traditional territories of the Haudenosaunee and Mississauga Nations and within the lands protected by the “Dish With One Spoon” wampum agreement.

The diversity of our workforce is at the core of our innovation and creativity and strengthens our research and teaching excellence. In keeping with its Statement on Building an Inclusive Community with a Shared Purpose, McMaster University strives to embody the values of respect, collaboration and diversity, and has a strong commitment to employment equity.

The University seeks qualified candidates who share our commitment to equity and inclusion, who will contribute to the diversification of ideas and perspectives, and especially welcomes applications from indigenous (First Nations, Métis or Inuit) peoples, members of racialized communities, persons with disabilities, women, and persons who identify as 2SLGBTQ+.

As part of McMaster’s commitment, all applicants are invited to complete a confidential Applicant Diversity Survey through the online application submission process. The Survey questionnaire requests voluntary self-identification in relation to equity-seeking groups that have historically faced and continue to face barriers in employment. Please refer to the Applicant Diversity Survey - Statement of Collection for additional information.

Job applicants requiring accommodation to participate in the hiring process should contact:

• Human Resources Service Centre at 905-525-9140 ext. 222-HR (22247), or
• Faculty of Health Sciences HR Office at ext. 22207, or
• School of Graduate Studies at ext. 23679

to communicate accommodation needs.

Vaccination Mandate - FHS

This position is located in a host hospital or other healthcare site that has an active vaccination mandate in place. Successful applicants will need to comply with these and any other health and safety measures necessary as part of their appointment.

Hybrid Work Language

To ensure an ongoing and vibrant University community that meets the needs of our students, staff and faculty and supports the University mission, ability to work on-site continues to be a requirement for most University positions. The University is supportive of exploring flexible work arrangements that effectively balance operational needs and employee interests.

Interview Experience

At McMaster University, we believe in a comprehensive and inclusive interview process. Our interview methods encompass a variety of approaches that allow our hiring teams to provide a flexible and accessible experience for engaging with our candidates. Throughout your recruitment process at McMaster, you may be requested to participate in a variety of formats, that may include in-person, virtual or recorded interviews. If you have any questions as you move through the hiring process, please reach out to talent@mcmaster.ca or the HR contact associated with your position of interest.