About the role
Who we are
TK Elevator is one of the world’s leading elevator companies with unique engineering capabilities. Our innovative, efficient and reliable vertical transportation systems have been moving people in Canada for nearly half a century. Our capabilities include high-quality, customer-focused service as well as individual maintenance and modernization packages. Our highly skilled technicians efficiently service a multi-brand portfolio consisting of more than 1.2 million units under maintenance. We’re reshaping the elevator industry and transforming cities into the best places to live.
What we expect
Role R****esponsibilities
- Support customer onboarding processes through the setup of business and billing accounts, contacts and contracts.
- Generate, validate, and distribute maintenance invoices in alignment with billing cycles and service agreements.
- Maintain and update billing rates in accordance with service contract changes or policy updates.
- Administer and monitor annual maintenance rate adjustments across regional branches, ensuring accuracy and compliance with contractual terms.
- Prepare and post credit notes as required, ensuring proper reconciliation and audit readiness.
- Process and issue parts invoices daily, ensuring timely revenue capture and proper documentation.
- Execute month-end reporting activities, ensuring data integrity and timeliness.
- Manage the elevator licensing renewal process for all units.
- Act as a key point of contact for branch teams, resolving inquiries related to maintenance billing and invoice discrepancies.
- Collaborate cross-functionally to support continuous improvement initiatives and operational best practices.
- Perform ad hoc administrative or analytical tasks to support the broader objectives.
- Other duties as assigned.
Who we are looking for
Role****Qualifications
- Post-secondary diploma in Accounting, Business Administration, or related field (or equivalent experience).
- 2+ years of billing, accounting, or administrative experience; service industry experience preferred.
- Familiarity with contract billing and revenue recognition is an asset.
- High level of organizational skills with the ability to manage multiple deadlines.
- Strong communication and interpersonal skills for effective collaboration across teams.
- Problem-solving and analytical mindset to resolve discrepancies.
- Customer-focused with a commitment to service excellence.
- Integrity and confidentiality in handling financial data.
- Proficiency in MS Office Suite (Excel, Word, Outlook).
- Experience with ERP or financial software (SAP, Oracle, or equivalent preferred).
- Experience with Salesforce is highly desirable.
- Strong numerical accuracy, data entry speed, and attention to detail.
- Ability to analyze contracts and interpret billing terms.
What we offer
About TK Elevator
𝗪𝗲𝗹𝗰𝗼𝗺𝗲 𝘁𝗼 𝗧𝗞 𝗘𝗹𝗲𝘃𝗮𝘁𝗼𝗿 – 𝗪𝗵𝗲𝗿𝗲 𝗜𝗻𝗴𝗲𝗻𝘂𝗶𝘁𝘆 𝗘𝗹𝗲𝘃𝗮𝘁𝗲𝘀 𝗨𝗿𝗯𝗮𝗻 𝗟𝗶𝘃𝗶𝗻𝗴
Engineering pioneer. Global industry leader. TK Elevator draws on a legacy of firsts – from a groundbreaking vertical conveyor in 1890 – to evolve modern mobility.
TKE blends safety, reliability, and innovation to create cutting-edge solutions that redefine how we move. Our dedicated teams engineer, manufacture, install, modernize, and service elevators, escalators, walkways, passenger boarding bridges, and residential lifts.
Our German engineering heritage inspires our commitment to precision and fresh thinking, leading to a breakthrough elevator system incorporating two, independent passenger cars in the same shaft (TWIN), the first-ever cableless car design (MULTI), a forward-thinking eco-efficient and digitally native elevator system (EOX), and a novel suite of IoT-driven digital solutions that provide real-time insights, virtual repairs, and personalized control (MAX and AGILE).
Our tailored products meet diverse needs – from commercial spaces to residential complexes – and include iconic projects like One World Trade Center in New York City, Madrid's new subway lines, and the BMW Tower and Google's German headquarters in Munich.
With a global footprint spanning 1,000 locations and customers in over 100 countries, TKE delivers top-level, 24/7 service through 25,000 specialists expertly trained at our state-of-the-art International Technical Services SEED campus to provide Universal Service for any brand, any place, any time.
Above all, we embrace responsibility to our planet. With sustainability at the heart of our business model, TKE is focused on improving accessibility and quality of life for a growing and aging population and doing so with lower emissions in our operations and solutions.
Join us in shaping the future of sustainable urban mobility.
TK Elevator – Move Beyond
About the role
Who we are
TK Elevator is one of the world’s leading elevator companies with unique engineering capabilities. Our innovative, efficient and reliable vertical transportation systems have been moving people in Canada for nearly half a century. Our capabilities include high-quality, customer-focused service as well as individual maintenance and modernization packages. Our highly skilled technicians efficiently service a multi-brand portfolio consisting of more than 1.2 million units under maintenance. We’re reshaping the elevator industry and transforming cities into the best places to live.
What we expect
Role R****esponsibilities
- Support customer onboarding processes through the setup of business and billing accounts, contacts and contracts.
- Generate, validate, and distribute maintenance invoices in alignment with billing cycles and service agreements.
- Maintain and update billing rates in accordance with service contract changes or policy updates.
- Administer and monitor annual maintenance rate adjustments across regional branches, ensuring accuracy and compliance with contractual terms.
- Prepare and post credit notes as required, ensuring proper reconciliation and audit readiness.
- Process and issue parts invoices daily, ensuring timely revenue capture and proper documentation.
- Execute month-end reporting activities, ensuring data integrity and timeliness.
- Manage the elevator licensing renewal process for all units.
- Act as a key point of contact for branch teams, resolving inquiries related to maintenance billing and invoice discrepancies.
- Collaborate cross-functionally to support continuous improvement initiatives and operational best practices.
- Perform ad hoc administrative or analytical tasks to support the broader objectives.
- Other duties as assigned.
Who we are looking for
Role****Qualifications
- Post-secondary diploma in Accounting, Business Administration, or related field (or equivalent experience).
- 2+ years of billing, accounting, or administrative experience; service industry experience preferred.
- Familiarity with contract billing and revenue recognition is an asset.
- High level of organizational skills with the ability to manage multiple deadlines.
- Strong communication and interpersonal skills for effective collaboration across teams.
- Problem-solving and analytical mindset to resolve discrepancies.
- Customer-focused with a commitment to service excellence.
- Integrity and confidentiality in handling financial data.
- Proficiency in MS Office Suite (Excel, Word, Outlook).
- Experience with ERP or financial software (SAP, Oracle, or equivalent preferred).
- Experience with Salesforce is highly desirable.
- Strong numerical accuracy, data entry speed, and attention to detail.
- Ability to analyze contracts and interpret billing terms.
What we offer
About TK Elevator
𝗪𝗲𝗹𝗰𝗼𝗺𝗲 𝘁𝗼 𝗧𝗞 𝗘𝗹𝗲𝘃𝗮𝘁𝗼𝗿 – 𝗪𝗵𝗲𝗿𝗲 𝗜𝗻𝗴𝗲𝗻𝘂𝗶𝘁𝘆 𝗘𝗹𝗲𝘃𝗮𝘁𝗲𝘀 𝗨𝗿𝗯𝗮𝗻 𝗟𝗶𝘃𝗶𝗻𝗴
Engineering pioneer. Global industry leader. TK Elevator draws on a legacy of firsts – from a groundbreaking vertical conveyor in 1890 – to evolve modern mobility.
TKE blends safety, reliability, and innovation to create cutting-edge solutions that redefine how we move. Our dedicated teams engineer, manufacture, install, modernize, and service elevators, escalators, walkways, passenger boarding bridges, and residential lifts.
Our German engineering heritage inspires our commitment to precision and fresh thinking, leading to a breakthrough elevator system incorporating two, independent passenger cars in the same shaft (TWIN), the first-ever cableless car design (MULTI), a forward-thinking eco-efficient and digitally native elevator system (EOX), and a novel suite of IoT-driven digital solutions that provide real-time insights, virtual repairs, and personalized control (MAX and AGILE).
Our tailored products meet diverse needs – from commercial spaces to residential complexes – and include iconic projects like One World Trade Center in New York City, Madrid's new subway lines, and the BMW Tower and Google's German headquarters in Munich.
With a global footprint spanning 1,000 locations and customers in over 100 countries, TKE delivers top-level, 24/7 service through 25,000 specialists expertly trained at our state-of-the-art International Technical Services SEED campus to provide Universal Service for any brand, any place, any time.
Above all, we embrace responsibility to our planet. With sustainability at the heart of our business model, TKE is focused on improving accessibility and quality of life for a growing and aging population and doing so with lower emissions in our operations and solutions.
Join us in shaping the future of sustainable urban mobility.
TK Elevator – Move Beyond