Freedom of Information Officer
About the role
Job Summary:
In accordance with the Purpose, Vision, Values and Coast Salish Teachings, and strategic directions of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.
The Provincial Health Services Authority (PHSA) plans, manages and evaluates selected specialty and province-wide health care services across BC, working with the five geographic health organizations to deliver province-wide solutions that improve the health of people living in BC. PHSA embodies values that reflect a commitment to excellence.
The Freedom of Information (FOI) Officer acts as the subject matter expert within PHSA regarding the interpretation and application of the Freedom of Information and Protection of Privacy Act. In addition to providing recommendations on FOI policy, procedure and best practices, the FOI Officer plans, organizes, manages and reviews a large caseload of FOI requests.
This position is an integral member of the FOI Office and requires close working relationships with internal and external partners such as PHSA Legal Services, the regional health organizations, and the Ministry of Health.
Duties/Accountabilities:
-
Provides authoritative advice and guides PHSA program areas regarding FOI policy, procedures, and best practices.
-
Mentors and coaches’ junior members of the FOI team. Provides training and education internally and to other PHSA program areas on FOI procedures and best practices.
-
Develops and maintains strategic relationships with PHSA program areas, external partners and other vested parties.
-
Monitors and prepares performance metrics to ensure FOI requests are responded to on-time or early, meeting vested partner needs and responding to shifting priorities and workload demands.
-
Handles high caseload of complex FOI requests that have unclear risks or harm factors, are high-profile, span multiple health organizations and public bodies, involve multiple partners and are subject to scrutiny by applicants.
-
Maintains current knowledge of FOI laws, policies and procedures. Monitors changes in legislation and provides information regarding the implication of changes to PHSA to ensure organizational adaptation and compliance.
-
Prepares reports and briefs leadership on controversial and complex FOI matters.
-
Reviews FOI requests prepared by team members for quality and consistency.
-
Performs other related duties as required.
Qualifications:
A level of education, training, and experience equivalent to a master’s degree of Information Management, Public Administration, or related discipline and five (5) to seven (7) years of experience in interpreting and applying access to information legislation, policy, and procedures, preferably within the healthcare environment. Completion of the Information Access and Protection of Privacy Certificate Program is an asset.
- Excellent written and verbal communication skills.
- Proficiency with MS Office tools (Word, Excel, PowerPoint).
- Excellent attention to detail, investigative, organizational and analytical skills.
- Demonstrated ability to manage a large caseload with competing deadlines.
- Extensive experience and knowledge of British Columbia’s Freedom of Information and Protection of Privacy Act.
Not the right fit? Search for Freedom of Information Officer jobs in Vancouver, BC
About Provincial Health Services Authority (PHSA)
PHSA plans, manages and evaluates selected specialty and province-wide health care services across B.C., working with the five geographic health authorities to deliver province-wide solutions that improve the health of British Columbians. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.
Our programs and services include: BC Cancer - BC Centre for Disease Control - BC Children's Hospital - Sunny Hill Health Centre for Children - BC Mental Health and Substance Use Services - BC Renal - BC Transplant - BC Women's Hospital and Health Centre - Cardiac Services BC - Perinatal Services BC - BC Emergency Health Services. Learn more about PHSA and our programs: https://jobs.phsa.ca/programs-and-services
Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.
- Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth and development.
- Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
- Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
- 13 annual statutory holidays with generous vacation entitlement and accruement.
- PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
- Perks including onsite fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more.
PHSA is committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.
Similar Jobs
Freedom of Information Officer
About the role
Job Summary:
In accordance with the Purpose, Vision, Values and Coast Salish Teachings, and strategic directions of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.
The Provincial Health Services Authority (PHSA) plans, manages and evaluates selected specialty and province-wide health care services across BC, working with the five geographic health organizations to deliver province-wide solutions that improve the health of people living in BC. PHSA embodies values that reflect a commitment to excellence.
The Freedom of Information (FOI) Officer acts as the subject matter expert within PHSA regarding the interpretation and application of the Freedom of Information and Protection of Privacy Act. In addition to providing recommendations on FOI policy, procedure and best practices, the FOI Officer plans, organizes, manages and reviews a large caseload of FOI requests.
This position is an integral member of the FOI Office and requires close working relationships with internal and external partners such as PHSA Legal Services, the regional health organizations, and the Ministry of Health.
Duties/Accountabilities:
-
Provides authoritative advice and guides PHSA program areas regarding FOI policy, procedures, and best practices.
-
Mentors and coaches’ junior members of the FOI team. Provides training and education internally and to other PHSA program areas on FOI procedures and best practices.
-
Develops and maintains strategic relationships with PHSA program areas, external partners and other vested parties.
-
Monitors and prepares performance metrics to ensure FOI requests are responded to on-time or early, meeting vested partner needs and responding to shifting priorities and workload demands.
-
Handles high caseload of complex FOI requests that have unclear risks or harm factors, are high-profile, span multiple health organizations and public bodies, involve multiple partners and are subject to scrutiny by applicants.
-
Maintains current knowledge of FOI laws, policies and procedures. Monitors changes in legislation and provides information regarding the implication of changes to PHSA to ensure organizational adaptation and compliance.
-
Prepares reports and briefs leadership on controversial and complex FOI matters.
-
Reviews FOI requests prepared by team members for quality and consistency.
-
Performs other related duties as required.
Qualifications:
A level of education, training, and experience equivalent to a master’s degree of Information Management, Public Administration, or related discipline and five (5) to seven (7) years of experience in interpreting and applying access to information legislation, policy, and procedures, preferably within the healthcare environment. Completion of the Information Access and Protection of Privacy Certificate Program is an asset.
- Excellent written and verbal communication skills.
- Proficiency with MS Office tools (Word, Excel, PowerPoint).
- Excellent attention to detail, investigative, organizational and analytical skills.
- Demonstrated ability to manage a large caseload with competing deadlines.
- Extensive experience and knowledge of British Columbia’s Freedom of Information and Protection of Privacy Act.
Not the right fit? Search for Freedom of Information Officer jobs in Vancouver, BC
About Provincial Health Services Authority (PHSA)
PHSA plans, manages and evaluates selected specialty and province-wide health care services across B.C., working with the five geographic health authorities to deliver province-wide solutions that improve the health of British Columbians. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.
Our programs and services include: BC Cancer - BC Centre for Disease Control - BC Children's Hospital - Sunny Hill Health Centre for Children - BC Mental Health and Substance Use Services - BC Renal - BC Transplant - BC Women's Hospital and Health Centre - Cardiac Services BC - Perinatal Services BC - BC Emergency Health Services. Learn more about PHSA and our programs: https://jobs.phsa.ca/programs-and-services
Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.
- Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth and development.
- Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
- Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
- 13 annual statutory holidays with generous vacation entitlement and accruement.
- PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
- Perks including onsite fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more.
PHSA is committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.