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Operations Coordinator

Hybrid
Edmonton, AB
Mid Level
full_time

Top Benefits

Flexible Hybrid Work Schedule
Employee & Family Assistance Program (EFAP)
Convenient On-site Parking

About the role

Civeo Premium Employees LP. is recruiting for an Operations Coordinator. Are you a recent graduate looking to kickstart your career in a dynamic and fast-paced environment? We're seeking an enthusiastic individual to join our team as an Operations Coordinator. This role offers an exciting opportunity to gain valuable experience across various operational facets, contributing to business process improvements, proposals, and client stewardship reporting.

NOTE: This is a temporary role for 6 months with possible extension.

Key Responsibilities:

  • Participate in the development of business proposals.
  • Participate in Operational Committees, inclusive of preparing documents and contributing to process improvements.
  • Provide meeting and committee support by scheduling meetings, preparing agendas, and taking and distributing notes.
  • Other additional and/or alternative duties as assigned from time to time, including supporting other departments or leaders as needed.
  • Administer Civeo’s CRM, Salesforce; setting up accounts and providing onboarding support.
  • Support the Civeo Guest App by reviewing submissions for posts received from multiple sites to ensure they meet corporate guidelines.
  • Update customer feedback tools (comment cards, surveys etc) and help review/analyze the data to understand guest trends across multiple sites.
  • Become a Subject Matter Expert on all functionality of the app and help identify challenges brought forward by guests/company. Work closely with our marketing and development teams to become an expert on our brand.
  • Develop reports for client analysis and decision-making.
  • Help to develop insights, providing the ‘so what’ for our clients.
  • Present results and recommendations to stakeholders. Build and maintain client relationships.

Qualifications / Requirements:

  • A post-secondary diploma or degree in Business, Communications, or related field.
  • A combination of education and experience will be considered.
  • Strong organizational, analytical, problem-solving and time management skills.
  • Strong written and oral communication skills are required, and the candidate must have the ability to prepare relevant documentation, communications and correspondence with accuracy and thoroughness.
  • Strong interpersonal skills, with demonstrated professionalism, discretion, and respect in all interactions.
  • Innovative, collaborative, and self-motivated.
  • Demonstrated ability to work well independently.
  • Ability to be flexible and work with ambiguity. Hospitality or Camp experience is an asset.

What we offer:

  • Flexible Hybrid Work Schedule
  • Employee & Family Assistance Program (EFAP)
  • Convenient On-site Parking

While we own an incredible responsibility to provide remarkable service to our guests from various walks of life, we are also strongly committed to providing inclusive, equitable and respectful workplace to our employees and for our communities we serve.

We continuously seek to improve our diversity and inclusion practices to establish a respectful and collaborative workforce. In pursuit of our diversity and inclusion values, we seek applicants with a varied range of skills, experiences, and competencies. All those qualified individuals who would further contribute to our diversification are encouraged to apply.

Civeo is committed to the principle of employment equity. We welcome diversity and encourage all who are qualified to express their interest .

About Civeo North America

Hospitality
1001-5000

Civeo (NYSE:CVEO) provides productive, balanced lifestyles for those who live and work away from home. As one of the world’s largest integrated providers of workforce accommodations, we bring the extensive experience of owning and/or operating over 32,000 rooms across properties in Canada, Australia and the U.S.

For over 40 years, Civeo has refined its scalable approach to housing hundreds or thousands of workers at a time for both long-term and temporary solutions. Our full suite of accommodation services also includes catering, facility management, water systems and logistics services. Our belief is that a well-rested guest with a balanced lifestyle will be more productive at work – making your accommodations provider a key partner in the success of your operation.

Our properties are the next best thing to home – safe, comfortable and efficient living environments where guests can rest and recharge.