Description

Application Deadline:

08/17/2025

Address:

100 King Street West

Job Family Group:

Commercial Sales & Service

Group Description:

The Canadian Commercial Banking Industry Initiatives & Partnerships team is comprised of subject matter experts, playing an advisory role with the Commercial Banking salesforce, along with internal and external stakeholders, in providing competitive advantages, speed-to-market, and superior risk management. The Industry Programs Team is a national team responsible for the design, development, and implementation of an industry specialization strategy in support accelerating profitable growth of various sectors of the Commercial business.

Role Description:

The Program Director, Industry Programs, is a unique opportunity to lead and execute strategic initiatives that align with Canadian Commercial Banking’s growth objectives. The role includes managing and maintaining oversight of specialized national industry portfolios, including financial performance and operational risk management.

Responsibilities include, but are not limited to:

• Acting as a subject matter expert to the Commercial sales teams, partners and senior leaders, the successful candidate will play a lead role accelerating growth and demonstrating BMO’s capabilities in the respective verticals supported.

• Building and maintaining external relationships with established centers of influence (COIs), industry associations, and professional networks to generate new house bank client relationships and gain competitive insights and best practices.

• Collaboration with the Commercial Line of Business through attending client and prospect calls with Relationship Managers, providing subject matter expertise and demonstrating BMO’s competencies and capabilities.

• Providing credit structuring guidance, attend New Business Committee meetings and other credit support, training, and mentorship where appropriate.

• Planning and attending of industry conferences, trade shows and association meetings, as required.

• Maintaining and updating industry information papers, including go-to-market pitchbooks, fact sheets and other marketing collateral.

• Development and publication of thought leadership for the sectors supported, as required.

• Maintain internal control standards including adherence to audit, regulatory and compliance policies.

Facilitates decisioning and analysis of all types of credit information to support lending decisions and processes for the bank. Maintains and promotes a client service environment to satisfy and exceed customer needs and expectations. This role will make credit decisions and recommendations in accordance with sound credit-granting principles and in compliance with Bank Policies & Procedures.

• Leads and executes business development plans to that business goals are achieved or exceeded.
• Improves service levels, improve client satisfaction and loyalty scores by identifying and providing recommendations for process improvement.
• Provides strategic input into business decisions as a trusted advisor.
• Makes recommendations to senior leaders on strategy and new initiatives, based on an in-depth understanding of the business/group.
• Manages resources and leads the execution of strategic initiatives to deliver on business and financial goals.
• Develops the business case by identifying needs, analysing potential options and assessing expected return on investment.
• Partners with internal stakeholder to develop consistent and appropriate customer presentations, craft detailed correspondence, presentations and proposals.
• Coordinates the management of databases; ensures alignment and integration of data in adherence with data governance standards.
• Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.
• Provides direction on the creation of comprehensive credit structures to meet the transactional needs of clients.
• Collaborates with internal stakeholders to generate ideas, identify client solutions and pursue marketing efforts.
• Provides accurate financial analysis and risk assessment of new and existing customers.
• Partners with internal stakeholders for accurate, detailed client information.
• Develops credit information to make lending decisions on new, renewal and extension loans.
• Assists in negotiations of terms and conditions of all decisions made via phone and e-mail interaction with clients.
• Prepares summary, present facts and offer opinions concerning credit worthiness.
• Minimizes BMO’s risk exposure by adhering to internal credit policies and procedures with respect to lending decisions.
• Provides input into the planning and implementation of operational programs.
• Builds effective relationships with internal/external stakeholders.
• Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.
• Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine.
• Implements changes in response to shifting trends.
• Broader work or accountabilities may be assigned as needed.

Qualifications:

• Typically 7+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
• Seasoned professional with a combination of education, experience and industry knowledge.
• Verbal & written communication skills - In-depth / Expert.
• Analytical and problem solving skills - In-depth / Expert.
• Influence skills - In-depth / Expert.
• Collaboration & team skills; with a focus on cross-group collaboration - In-depth / Expert.
• Able to manage ambiguity.
• Data driven decision making - In-depth / Expert.