Position Number: 221035-67

Position Available: Specialist, Corporate Communication

Status: Temporary Full-Time (1.0 FTE)

Department: Corporate Communications

Union: Nonunion

Shifts: Days

Rate of Pay: $38.12/hr - $47.65/hr

Posting Date: September 30, 2025

Closing Date: October 14, 2025

Internal applicants must apply by 11:59pm on October 14, 2025.

About Joseph Brant Hospital:

Joseph Brant Hospital (JBH) is a full-service hospital located in the growing and thriving community of Burlington, Ontario, serving more than 185,000 residents in Halton, Hamilton, Waterdown, Flamborough, Milton and Stoney Creek. JBH is honoured to be recognized as one of Hamilton Niagara’s Top Employers since 2015, with a skilled team of approximately 200 physicians, 2,000 employees, and more than 300 volunteers.

JBH is a Clinical Education site in conjunction with McMaster University, and is designated as an Academic Community Teaching Hospital. JBH is also a partner member of the Burlington Ontario Health Team (BOHT). JBH is deeply committed to providing exemplary care and living the hospital’s core values of Compassion, Accountability, Respect and Excellence.

JBH also inspires and empowers a culture of caring and this is demonstrated in many ways including our commitment to the health, safety, and wellbeing of our people. For more information, visit www.josephbranthospital.ca.

Position Summary:

Reporting to the Director, Corporate Communications, the Communications Specialist leads Joseph Brant Hospital’s media, social media, digital and creative services, driving strategy as well as innovation, and creating engaging and compelling content that enhances the hospital’s reputation. The Specialist has excellent creative, writing, verbal, strategic and tactical skills, as well as the ability to work efficiently and effectively under tight timelines. They also have strong interpersonal skills to build positive relationships with team members and various stakeholders to produce engaging content across all platforms. They are passionate about storytelling, building a strong brand, and harnessing new opportunities to enhance the hospital’s reputation in the community

Responsibilities:

• Develop and manage a multi-channel content calendar that tells the JBH story; showcasing its people, patients, strategic initiatives, achievements, innovations, and partnerships to both internal and external audiences.
• Develop a social media strategy and campaigns to highlight key hospital initiatives, its programs and services, and its people.
• Create and deliver compelling content for a variety of communication channels, using strong storytelling and creative skills to increase engagement with internal and external audiences.
• Provide creative services, including photography, video and graphic design. Work with different teams to coordinate requests; liaise with third parties and vendors as required.
• Support public relations, including generating ideas for positive media coverage, writing news releases and stories for publication, assist in organizing and managing public events.
• Regularly monitor and report on media coverage and social media performance, utilizing data to measure progress in meeting objectives, as well as drive continuous improvement.
• Manage JBH’s digital tools, including website, Intranet and digital screens. Ensures content is engaging and up-to-date, complying with brand guidelines, AODA standards and best practices. Coordinates incoming requests, prioritizes need, and develops publishing schedules.
• Monitor and manage internal and external inquiries to Corporate Communications; update telephone messaging systems as needed.
• Manage multiple tasks and adapt quickly to shifting priorities and deadlines.
• Work closely with other Corporate Communications team members and hospital stakeholders to support key projects and initiatives.
• Collaborate with stakeholders to achieve hospital goals and objectives.
• Work outside business hours when required.
• Other duties as assigned.

Qualifications:

• Undergraduate degree in digital communications, public relations, communications, marketing, journalism, or a related field
• 2-5 years of work experience in digital communications, public relations or a related field.
• Experience working in a hospital, health care or non-profit is an asset
• Advanced digital/social content creation including a strong social media best practices and trends across social media and web platforms including Facebook/Threads, X (Twitter), Instagram, LinkedIn, Bluesky and YouTube.
• Experience in marketing communications and brand development, including digital advertising, organic and paid media.
• Exceptional creative skills, including digital writing, editing and visual design, with the ability to translate complex information into accessible and compelling content.
• Proficiency with content management and measurement tools like Hootsuite and GA4.
• Strong experience with web management/content management systems and using creative tools such as Canva.
• Experience with software and applications such as MS Word, Excel, Powerpoint, Team, Sharepoint, Adobe, Google Analytics, and Hootsuite.
• Experience with web design, UX (user experience) and UI (user interface).
• Proficiency in graphic design, photography and videography, including video editing.
• Strong organizational and time-management skills, with experience managing multiple and often competing priorities and work under tight timelines with a positive attitude.
• Experience working in a complex environment that has a wide range of objectives, issues, stakeholder and operational factors.
• A responsible self-starter who is detail-oriented, has a strong work ethic and committed to providing excellent customer service.
• Strong stakeholder management and engagement skills, with a proven track record of working collaboratively with multiple teams and nurturing positive and productive relationships.
• Strong problem-solving skills; exercises leadership and sound judgment in demanding situations, responding quickly to identify and assess issues and risks, and make recommendations for action.
• Knowledge of current and future communications practices, trends and technology, and passion for continuous learning and development in these areas.
• Ability to work well independently and in a team environment, willing to pitch in when needed and help others.
• Prepared to work flexible hours when necessary, including after hours/weekends to support on-call communications-

Please Note: Assignment subject to change based on the needs of the department.

To be considered for this exciting opportunity please visit the JBH Careers page to apply. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Joseph Brant Hospital is committed to an equitable and inclusive culture where everyone thrives and feels that they belong. One of the pillars of our Diversity, Equity and Inclusion framework is to enable our people and patients to flourish by removing barriers. In compliance with the Ontario Human Rights Code (OHRC) and the Accessibility for Ontarians with Disabilities Act (AODA), accommodations are available during the recruitment and selection process and throughout employment.

Please help us meet our commitment to providing an inclusive and barrier-free environment by letting us know if you require accommodation. Contact Human Resources for confidential assistance at careers@josephbranthospital.ca or at 905-632-3737 ext. 4129.

Please include the posting number in the subject line of any email correspondence to enable appropriate assistance.