Jobs.ca
Jobs.ca
Language
GFL Environmental Inc. logo

Call Centre Service Representative

Coquitlam, British Columbia
Mid Level
full_time

Top Benefits

Retirement savings options
Prioritized orthodontic and vision coverage
Life insurance

About the role

GFL Environmental is looking for a Customer Service Representative to join our Call Centre Team in Coquitlam, British Columbia! At GFL our goal is to invest in our people and provide opportunities to grow for life! GFL Environmental is one of North America’s leading waste management companies, proudly making communities cleaner, safer, and happier through first-class service. Together, our employees are known as “Team Green”—a name that unites us all under our shared purpose: making our customers and communities Green for Life!

Working for GFL is more than a job — it’s an opportunity to grow in your career, make new friends, and make a difference each day.

The Job: The Call Centre Service Representative will assist in selling and promoting GFL’s solid waste services to businesses and industrial establishments by placing outgoing calls and handling incoming customer calls and questions in a professional, courteous manner. Assist outside sales representative with appointment setting, customer tracking and quotations.

Benefits : Competitive benefits plan, including:

  • Retirement Saving Options, for future financial security
  • Prioritized orthodontic and vision coverage
  • Life Insurance
  • 10 days of annual paid vacation

A day in the life* of a Call Centre Service Representative:

  • Arrive at the workstation that services inbound calls and customers emails for multiple divisions within GFL.

  • Field emails and customer inquiries with a solutions-oriented attitude and display your ability to multitask

  • Perform assigned tasks, which may include:

  • Customer follow-ups and call-backs

  • Email follow-ups

  • Payment requests

  • Run credit checks on new customers

  • Be a positive advocate for the GFL Environmental image by fostering cooperation and collaboration with both internal and external customers.

  • Complete other responsibilities, as requested by management

  • Schedule may vary depending on the day-to-day, start time, etc.

About GFL Other advantages to working at GFL:

  • A network of 20,000+ employees across North America
  • Diverse career pathways and internal growth opportunities
  • Increased sustainability of your community, through the Full Circle Project
  • Activity in a publicly traded company (on NYSE & TSX)

#GFLTalent

We thank you for your interest. Only those selected for an interview will be contacted. GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact myworkdayrecruitment@gflenv.com

About GFL Environmental Inc.

Environmental Services
10,000+

GFL Environmental is the only major diversified environmental services company in North America offering services in solid waste management, liquid waste management and soil remediation.

Through a strategically located network of facilities across Canada the United States, GFL’s dedicated, professional team of employees provides local service to more than 4 million households under municipal contracts and to more than 135,000 industrial, commercial and institutional customers.

We offer an unparalleled commitment to customer service, reliability and efficiency and maintain an unwavering focus on safety and compliance with environmental and legislative requirements.

At GFL, we believe that by providing accessible, cost-effective environmental solutions we will encourage greater environmental responsibility and allow our customers and the communities we serve to be Green For Life.


GFL Environnement est la seule grande entreprise de services environnementaux diversifiés en Amérique du Nord offrant des services de gestion des déchets solides, de gestion des déchets liquides et d'assainissement des sols.

Grâce à un réseau stratégiquement situé au Canada et aux Etats-Unis, l'équipe professionnelle et dévouée d'employés de GFL offre un service local à plus de 4 millions de foyers sous contrat municipal et à plus de 135 000 clients industriels, commerciaux et institutionnels.

Nous offrons un engagement inégalé à l'égard du service à la clientèle, de la fiabilité et de l'efficacité, et nous mettons l'accent sur la sécurité et le respect des exigences environnementales et légales.

Chez GFL, nous croyons qu'en offrant des solutions environnementales accessibles et rentables, nous encouragerons une plus grande responsabilité environnementale et nous permettrons à nos clients et aux collectivités.