Front Shop Specialist, OP Pharmacy - FT (J0326-0115)
Top Benefits
About the role
Company Bio North York General is one of Canada’s leading community academic hospitals with a vision to deliver World-Class Care, 24/7. Affiliated with the University of Toronto, our multi-site campus supports our diverse community through every stage and life-defining moment by providing a wide range of acute care, ambulatory and long-term care services.
What defines North York General goes beyond exceptional quality care. Our superpower is how we deliver that care – the unparalleled compassion we bring to every encounter, during the moments that matter. Through partnerships, collaboration and academic endeavours, we seek to set new standards for People-Centred Care—a cornerstone of our culture and central to our Mission: People-Centred Care for a healthier community.
North York General is a member of the North York Toronto Health Partners, an Ontario Health Team that integrates local care with patients, primary care and community partners.
We are proud to be a place where the best people come to learn, grow and innovate. Join North York General to accelerate your career!
Position Summary Front Shop Specialist, OP Pharmacy The Front Shop Specialist is responsible for processing customer transactions, ordering, receiving and restocking front shop products and ensuring inventory levels are maintained and accurately tracked. This role ensures products are merchandised effectively, ensuring product presentation is optimized and the pharmacy’s front shop services are promoted. The Front Shop Specialist will be responsible for contract management of new products, liaising with hospital clinics and departments to explore new opportunities and implement new initiatives to better serve the needs of customers, staff, physicians and volunteers at the hospital. This position contributes to the shared responsibility of ensuring health and safety policies are followed to provide for a healthy environment for patients, staff, physicians, volunteers and families.
On a practical level, you will
- Ordering and receiving front shop products, contract management of new products, in accordance with the hospital’s procurement process for pharmaceutical purchasing
- Processing customer transactions, modifying displays to meet customer needs
- Connect with hospital clinics to ensure front shop product line meets needs of hospital’s physicians, nurses and patients; working with NYGH corporate communications in promoting front shop; merchandising of products to ensure product presentation is optimized
- Inventory control – maintaining accurate inventory levels in POS, assisting with front shop annual inventory, assist in month end billing and reporting
- Responsible for training pharmacy technicians on front shop inventory, supervising volunteers and co-op students
- Maintain vending machines throughout hospital, maintaining online store
Qualifications
- Diploma in business or a retail related field
- Three to five years retail related experience
- Minimum three years product management experience in the retail industry
- Financial acumen
- Sales and leadership ability
- Strong communication skills
- Ability to effectively multitask and adapt to change
- Problem solving and analytical skills
What We Offer Working at NYGH means working with a dynamic team of fellow healthcare providers, staff, and volunteers in one of Canada’s leading hospitals. This is a Full Time Regular Position with 8 hour shifts, Days, Evenings and Weekends Shifts, in the Outpatient Pharmacy - General department. We offer a highly competitive total compensation package that includes benefits, pension, and vacation. If you were searching for more reasons to consider joining the wonderful team at NYGH, check out some features of our Total Rewards package by visiting nygh.on.ca
How To Apply Think you're the right person for the job? Here's your first chance to show us why:
- Ensure to meet the deadline - only applications received by the closing date will be considered.
- We will review all applications and will contact those selected for an interview.
Closing Statement At North York General, we are committed to fostering an inclusive and accessible environment. We are dedicated to building a workforce that reflects the diversity of the community in which we live, including those with disabilities. North York General is committed to providing accommodations in all parts of the hiring process. If you require an accommodation, we will work with you to meet your needs.
About North York General Hospital
North York General Hospital, affiliated with the University of Toronto, is one of Canada's leading community academic hospitals. We offer our culturally diverse community a wide range of acute care, ambulatory and long-term care services across multiple sites. Through partnerships, collaboration and academic endeavours, we seek to set new standards for patient- and family-centred care. Working together with our patients and their families, we are making a world of difference.
We have proudly served our community since 1968. The area we primarily serve is north central Toronto and southern York Region. Our 5,000 staff, physicians and volunteers embrace the belief that patients and their families are at the heart of everything we do.
North York General's major programs include Cancer Care, Child and Teen, Emergency Services, Family and Community Medicine, Genetics, Maternal Newborn, Medicine and Elder Care, Mental Health, and Surgery. They are supported by a number of departments including Medical Imaging, Laboratory Medicine and Pharmacy Services. A 192-bed long-term care home is located at the Seniors' Health Centre.
North York General Hospital is a member of the Central Local Health Integration Network. With their support, our hospital continues to build on its strength as a caring and innovative partner in health care for the region we serve.
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Front Shop Specialist, OP Pharmacy - FT (J0326-0115)
Top Benefits
About the role
Company Bio North York General is one of Canada’s leading community academic hospitals with a vision to deliver World-Class Care, 24/7. Affiliated with the University of Toronto, our multi-site campus supports our diverse community through every stage and life-defining moment by providing a wide range of acute care, ambulatory and long-term care services.
What defines North York General goes beyond exceptional quality care. Our superpower is how we deliver that care – the unparalleled compassion we bring to every encounter, during the moments that matter. Through partnerships, collaboration and academic endeavours, we seek to set new standards for People-Centred Care—a cornerstone of our culture and central to our Mission: People-Centred Care for a healthier community.
North York General is a member of the North York Toronto Health Partners, an Ontario Health Team that integrates local care with patients, primary care and community partners.
We are proud to be a place where the best people come to learn, grow and innovate. Join North York General to accelerate your career!
Position Summary Front Shop Specialist, OP Pharmacy The Front Shop Specialist is responsible for processing customer transactions, ordering, receiving and restocking front shop products and ensuring inventory levels are maintained and accurately tracked. This role ensures products are merchandised effectively, ensuring product presentation is optimized and the pharmacy’s front shop services are promoted. The Front Shop Specialist will be responsible for contract management of new products, liaising with hospital clinics and departments to explore new opportunities and implement new initiatives to better serve the needs of customers, staff, physicians and volunteers at the hospital. This position contributes to the shared responsibility of ensuring health and safety policies are followed to provide for a healthy environment for patients, staff, physicians, volunteers and families.
On a practical level, you will
- Ordering and receiving front shop products, contract management of new products, in accordance with the hospital’s procurement process for pharmaceutical purchasing
- Processing customer transactions, modifying displays to meet customer needs
- Connect with hospital clinics to ensure front shop product line meets needs of hospital’s physicians, nurses and patients; working with NYGH corporate communications in promoting front shop; merchandising of products to ensure product presentation is optimized
- Inventory control – maintaining accurate inventory levels in POS, assisting with front shop annual inventory, assist in month end billing and reporting
- Responsible for training pharmacy technicians on front shop inventory, supervising volunteers and co-op students
- Maintain vending machines throughout hospital, maintaining online store
Qualifications
- Diploma in business or a retail related field
- Three to five years retail related experience
- Minimum three years product management experience in the retail industry
- Financial acumen
- Sales and leadership ability
- Strong communication skills
- Ability to effectively multitask and adapt to change
- Problem solving and analytical skills
What We Offer Working at NYGH means working with a dynamic team of fellow healthcare providers, staff, and volunteers in one of Canada’s leading hospitals. This is a Full Time Regular Position with 8 hour shifts, Days, Evenings and Weekends Shifts, in the Outpatient Pharmacy - General department. We offer a highly competitive total compensation package that includes benefits, pension, and vacation. If you were searching for more reasons to consider joining the wonderful team at NYGH, check out some features of our Total Rewards package by visiting nygh.on.ca
How To Apply Think you're the right person for the job? Here's your first chance to show us why:
- Ensure to meet the deadline - only applications received by the closing date will be considered.
- We will review all applications and will contact those selected for an interview.
Closing Statement At North York General, we are committed to fostering an inclusive and accessible environment. We are dedicated to building a workforce that reflects the diversity of the community in which we live, including those with disabilities. North York General is committed to providing accommodations in all parts of the hiring process. If you require an accommodation, we will work with you to meet your needs.
About North York General Hospital
North York General Hospital, affiliated with the University of Toronto, is one of Canada's leading community academic hospitals. We offer our culturally diverse community a wide range of acute care, ambulatory and long-term care services across multiple sites. Through partnerships, collaboration and academic endeavours, we seek to set new standards for patient- and family-centred care. Working together with our patients and their families, we are making a world of difference.
We have proudly served our community since 1968. The area we primarily serve is north central Toronto and southern York Region. Our 5,000 staff, physicians and volunteers embrace the belief that patients and their families are at the heart of everything we do.
North York General's major programs include Cancer Care, Child and Teen, Emergency Services, Family and Community Medicine, Genetics, Maternal Newborn, Medicine and Elder Care, Mental Health, and Surgery. They are supported by a number of departments including Medical Imaging, Laboratory Medicine and Pharmacy Services. A 192-bed long-term care home is located at the Seniors' Health Centre.
North York General Hospital is a member of the Central Local Health Integration Network. With their support, our hospital continues to build on its strength as a caring and innovative partner in health care for the region we serve.