Senior Wellness Specialist- [Remote, Canada]

Reports to: Wellness Lead

Type: Full-time, Regular

Location: Remote, Canada

About Castlemain

At Castlemain, we help people understand, access, and engage with class action settlements and community programs. Our work begins with claimants, ensuring they are supported with trauma-informed, culturally grounded communications and backed by expert project management and community-focused care.

Whether we’re delivering national noticing campaigns, providing direct claimant support, or partnering on community program building, we work with law firms, governments, Indigenous organizations, and administrators on national programs that ensure results.

Communication and community support is about more than sharing information — it’s about supporting well-being, healing, and connection. That’s why our programs are designed to respect the dignity of community members and support the wellness of everyone involved.

With more than 200 team members, many of whom are Indigenous, we deliver services in English, French, and several Indigenous languages across the country, ensuring people are heard, respected, and supported.

Program Context

This role is foundational within Castlemain’s internal Wellness Strategy and contributes to the well-being of team members working across complex, sensitive, and trauma-informed environments.

The Senior Wellness Specialist acts as a cultural, emotional, and strategic leader in shaping Castlemain’s approach to Indigenous-centered wellness and organizational resilience. This includes strengthening trauma-informed practices, upholding Indigenous ways of knowing and being, supporting Claims Helpers and program teams, and collaborating with Elders, Knowledge Keepers, and wellness leaders across the organization.

The position plays a significant role in both immediate staff support and long-term program development as Castlemain continues to grow and evolve its organizational wellness framework.

About the Role

The Senior Wellness Specialist plays a leadership role in advancing the holistic well-being of team members by integrating culturally responsive and trauma-informed practices into organizational wellness strategies. This position requires deep lived experience with Indigenous cultural practices and knowledge, and the ability to translate this experience into strategic, organization-wide wellness initiatives.

The Senior Wellness Specialist provides mentorship and guidance to other wellness staff, co-develops high-level wellness programs, evaluates their effectiveness, and ensures alignment with organizational goals and Indigenous ways of knowing, being, and doing. This role serves as a bridge between leadership, team members, Elders, Knowledge Keepers, and community resources to foster a strong culture of wellness and resilience.

Key Responsibilities

Strategic Wellness Leadership

• Lead the development and implementation of comprehensive wellness strategies integrating Indigenous teachings, trauma-informed practices, and evidence-based approaches.

• Mentor and coach Wellness Specialists and other staff, supporting skill development and internal wellness leadership.

• Guide organizational leadership on wellness policies, practices, and culturally responsive approaches.

• Program Development and Evaluation

• Design and oversee wellness programs rooted in Indigenous cultural practices and holistic wellness approaches.

• Evaluate program outcomes using qualitative and quantitative data and recommend improvements.

• Identify opportunities for innovation, enhancement, and resource development.

• Plan, facilitate, and support wellness, creative, and peer-connection activities through culturally informed approaches.

• Support & Check-Ins

• Provide one-on-one support to Claims Helpers (CHs).

• Support Elders in Sharing Circles.

• Conduct regular check-ins to support team members’ well-being.

• Promote emotional, cultural, and mental wellness across project teams.

Program Strategy & Planning

• Lead or contribute to program development and review.

• Refine program purposes, structures, and frameworks.

• Prepare and facilitate wellness planning sessions.

• Track activities, engagement levels, and attendance statistics.

• Participate in self-reflection and 360° feedback cycles.

• Complete tasks assigned by the Wellness Lead.

Cultural and Community Engagement

• Build and maintain meaningful relationships with Elders and Knowledge Keepers.

• Serve as a trusted advisor on Indigenous wellness and cultural practices.

• Ensure all programs uphold confidentiality, ethical standards, and culturally safe practices.

Operational Excellence

• Oversee wellness resources and program documentation.

• Monitor, track, and report on program outcomes to support data-informed decisions.

• Model emotional intelligence, resilience, and wellness in professional practice.

Qualifications and Experience

Must Have:

• Post-secondary diploma or degree in a related field (social work, counselling, Indigenous studies, health promotion, organizational psychology, etc.).

• 7+ years of experience in helping or human services roles, ideally within an Indigenous community or organization.

• Lived experience as a First Nations person with deep knowledge of cultural teachings, practices, and holistic wellness approaches.

• Expertise in Indigenous-based mental health, trauma-informed care, and culturally safe wellness practices.

• Demonstrated leadership experience in mentoring, coaching, or overseeing wellness programs.

Good to Have:

• Experience designing and leading strategic wellness programs rooted in Indigenous perspectives.

• Ability to advise organizational leadership on culturally responsive wellness practices.

• High emotional intelligence, including resiliency, self-awareness, and modeling of healthy coping skills.

• Experience facilitating workshops, circles, group sessions, or cultural wellness events.

• Commitment to cultural humility, reconciliation, and continuous learning.

Compensation

Base Salary Range: $70,000 – $80,000 per year

Company Benefits

• Health, dental, life, and disability coverage

• Employee Assistance Program (EAP)

• Flex Health Spending Account (MyHSA)

• Cell phone benefit

• Three (3) weeks of vacation annually

• All health, dental, EAP, and flex benefits are 100% employer paid

Application Process

Candidates are invited to submit their application, including a resume and cover letter, highlighting relevant leadership experience, cultural grounding, and wellness expertise.

An Equitable Employer

Castlemain is committed to advancing equity, diversity, and inclusion — a commitment that enriches our culture and the quality of service provided.

We encourage applications from Indigenous peoples, racialized communities, women, persons with disabilities, LGBTQ2S+ people, and others from historically marginalized groups.

If you require accommodations during the recruitment process, please let us know — we will work with you to meet your needs.