Who you are

• Deep experience designing and automating workflows across cloud-based systems (AWS preferred)
• Proficiency with event-driven architectures using tools like AWS EventBridge, SQS, Lambda, or Kafka
• Strong backend development skills in TypeScript and Node.js, with experience automating operational and support processes
• Experience integrating third-party APIs and automating data flows across internal and external systems
• Knowledge of queueing, retries, and idempotency patterns to replace manual intervention with resilient automation
• Strong debugging and systems-thinking abilities to identify and remove process bottlenecks
• Excellent collaboration skills to work across support, customer success, and engineering functions
• 5–8+ years in platform, DevOps, or backend roles focused on operational tooling and workflow automation
• Led initiatives to reduce manual support tasks by building internal tools, automation, or self-serve systems
• Integrated with third-party legacy systems using async workloads
• Designed and maintained serverless or event-driven architectures to streamline async processes
• Implemented logging, alerting, and observability for support pipelines and integrations
• Worked in environments with high support load or external SLAs where reliability and speed matter
• Partnered with customer support or success teams to analyze common pain points and design technical solutions
• Your alma mater isn’t our focus. Your grit, hunger, and drive are. If you’re one who learns continuously, tackles challenges head-on, and knows your strengths and gaps intimately, you’re our person

What the job involves

• UtureFit AI is looking for a Senior Platform Engineer to join our team!
• You’ll play a critical role in building the backbone of our platform — designing smart, scalable systems that eliminate manual work, power seamless integrations, and set our team up to move faster with less friction
• It’s a hands-on, high-impact role that will make an outsized impact on how our team works, ships, and supports our users every day
• First 30 Days – Learn and Integrate
• Build relationships across your immediate team and cross-functional stakeholders
• Participate in shadowing sessions and onboarding exercises
• Get hands-on with the tools, systems, and workflows that are critical for the successful operation of our case management platform
• Solve issues manually in our technical support systems
• Identify key areas of improvement and plan how you’ll make meaningful change in our day to day operations
• Days 31–60 – Own and Execute
• Take ownership of toil reduction, and support system automation. Success is based on being able to build a sustainable system that can be managed by a non-technical person
• Create clear technical requirements for our vendor partner to execute on and manage acceptance testing of changes
• Surface learnings, blockers, and opportunities proactively so that planning for 3-6 months can be effective and accurate
• Prioritize work by balancing scope of impact and cost of labour
• Days 61–90 – Lead and Amplify
• Drive forward a self-initiated project aligned with strategic goals of eliminating technical resourcing for manual support exercises
• Monitor the impact of the improvements of the support systems and integrate non-technical counterparts in early features development
• Participate in customer calls to bring clarity to complicated workflows and the technical touchpoints for them
• Languages: TypeScript, Node.js
• Cloud: AWS (preferred)
• Architectures: Event-driven (e.g., AWS EventBridge, SQS, Lambda, Kafka)
• APIs: Integration with third-party APIs and data automation across systems
• Patterns & Practices: Queueing, retries, idempotency, logging, alerting, observability

The application process

• Online Application
• 1st Interview with Hiring Manager
• Coding Challenge
• Design Challenge
• Interview with CEO
• Final Decision
• Generally, this entire process takes around 4 weeks, although the timing can vary due to specific candidate circumstances

Benefits

• Dual hubs: experience the best of both worlds with our offices in vibrant Toronto and bustling New York
• Founder access: work shoulder-to-shoulder with our visionary founding team to shape the future of AI
• Growth investment: Accelerate your career with our dedicated professional development budget
• Unlimited time off: recharge and explore with our trust-based, limited paid time off policy
• Comprehensive healthcare: rest easy with our robust health coveage, proioritizing your well-being
• Future-proof savings: Build your financial security through our 401k plan
• Tech enablement: Stay cutting-edge with our technology reimbursement program
• Flexible lifestyle: Achieve work-life harmony with our flexible, trust-based scheduling