About the role
You are about to tell that you're interested in their volunteer .
If you'd like to add some additional information about yourself or ask questions, you can do so in the message box below.
Once you click the confirm button, will be notified you're interested in volunteering for them and they will have access to your profile, contact information, and resume. You can wait for them to follow up with you or contact them through their profile page
On-Site
Ongoing Opportunity
Posted
2025-12-01
Office Worker
Toronto Community Employment Services
2 Openings
Summary We are seeking a friendly and reliable Volunteer Office Worker to join our non-profit team. In this role, you will greet and assist job seekers, provide exceptional customer service, handle phone and in-person inquiries, and provide admin support.
Description What you’ll be doing
Position Summary:
- We are seeking a friendly, reliable, and professional Volunteer Office Help Desk Assistant to be the first point of contact for clients, visitors, and callers. In this role, you will provide exceptional customer service, assist job seekers with program information, and help maintain a welcoming environment. The position also requires the ability to calmly and respectfully de-escalate tense situations with individuals who may be frustrated or upset. The ideal candidate will have exceptional customer service skills, the ability to de-escalate situations involving irate individuals, and a strong commitment to protecting client confidentiality and sensitive information.
Key Responsibilities:
- Greet and assist clients, visitors, and callers in a welcoming and professional manner.
- Provide basic information about employment programs, workshops, and services.
- Direct clients to appropriate staff or resources.
- Answer phones, respond to emails, and handle walk-in inquiries.
- Maintain an organized and tidy reception area.
- Support with administrative tasks such as filing, labels, inventory, scanning, and data entry.
- Use active listening and conflict-resolution skills to de-escalate situations involving irate or distressed individuals, ensuring a safe and respectful environment for all.
Qualifications:
- Strong interpersonal and communication skills.
- Patient, empathetic, and able to remain calm under pressure.
- Experience in customer service, reception, or a front-line role is an asset.
- Ability to work respectfully with individuals from diverse backgrounds.
- WPM –35+ -Intermediate computer skills (Microsoft Office – excel, word, CRM, email)
- Commitment to confidentiality and professionalism.
Requirements Whether you meet these requirements or not, we encourage you to share your interest in us. You may still be a fit for a different opportunity with our organization.
Minimum 16 years old
Willing to undergo a background or police records check
Administrative experience is mandatory
Comfortable commuting to opportunity location
When
ASAP
Where
On-site Address 1 Eglinton Ave E Suite 703
Toronto , Ontario M4P3A1
Causes
Employment, Consulting, Mentoring, & Training
Skills & Experience Administrative SupportOther Admin & Clerical skillsReception SkillsCustomer ServiceData Entry
Type of Volunteer
IndividualCollege/University Placement
Type of Activity
On-site
Good for Ages
Adult (Ages 18-54)Older Adult (Ages 55+)
Languages
ArabicBengaliAmerican Sign LanguageBurmeseCantonese/MandarinChineseDutchEnglishFarsiFrenchGermanGreekGujaratiHatian/CreoleHebrewHindiHungarianItalianJapaneseKoreanMandarinPolishPortuguesePunjabiRomanianRussianSerbo-CroatianSomaliSpanishSudaneseSwahiliSwedishTagalogTamilThaiTurkishUkrainianUrduVietnamese
Less Details
Toronto Community Employment Services
4164880084
Causes
we are a part of.
Communities
we help & serve
Our Opportunities
Found: 1 Opportunities
Office Worker
Toronto, Ontario
We are seeking a friendly and reliable Volunteer Office Worker to join our non-profit team. In this role, you will greet and assist job seekers, provide exceptional customer service, handle phone and in-person inquiries, and provide admin support.
Ongoing
See Details
Message Sent!
Your message has been successfully sent to the organization
Morning Shift
Description Lorem ipsum dolor sit amet consectetur adipisicing elit. Consequuntur, excepturi?
Minimum Age Requirement
Adult (Age 18-54)
About the role
You are about to tell that you're interested in their volunteer .
If you'd like to add some additional information about yourself or ask questions, you can do so in the message box below.
Once you click the confirm button, will be notified you're interested in volunteering for them and they will have access to your profile, contact information, and resume. You can wait for them to follow up with you or contact them through their profile page
On-Site
Ongoing Opportunity
Posted
2025-12-01
Office Worker
Toronto Community Employment Services
2 Openings
Summary We are seeking a friendly and reliable Volunteer Office Worker to join our non-profit team. In this role, you will greet and assist job seekers, provide exceptional customer service, handle phone and in-person inquiries, and provide admin support.
Description What you’ll be doing
Position Summary:
- We are seeking a friendly, reliable, and professional Volunteer Office Help Desk Assistant to be the first point of contact for clients, visitors, and callers. In this role, you will provide exceptional customer service, assist job seekers with program information, and help maintain a welcoming environment. The position also requires the ability to calmly and respectfully de-escalate tense situations with individuals who may be frustrated or upset. The ideal candidate will have exceptional customer service skills, the ability to de-escalate situations involving irate individuals, and a strong commitment to protecting client confidentiality and sensitive information.
Key Responsibilities:
- Greet and assist clients, visitors, and callers in a welcoming and professional manner.
- Provide basic information about employment programs, workshops, and services.
- Direct clients to appropriate staff or resources.
- Answer phones, respond to emails, and handle walk-in inquiries.
- Maintain an organized and tidy reception area.
- Support with administrative tasks such as filing, labels, inventory, scanning, and data entry.
- Use active listening and conflict-resolution skills to de-escalate situations involving irate or distressed individuals, ensuring a safe and respectful environment for all.
Qualifications:
- Strong interpersonal and communication skills.
- Patient, empathetic, and able to remain calm under pressure.
- Experience in customer service, reception, or a front-line role is an asset.
- Ability to work respectfully with individuals from diverse backgrounds.
- WPM –35+ -Intermediate computer skills (Microsoft Office – excel, word, CRM, email)
- Commitment to confidentiality and professionalism.
Requirements Whether you meet these requirements or not, we encourage you to share your interest in us. You may still be a fit for a different opportunity with our organization.
Minimum 16 years old
Willing to undergo a background or police records check
Administrative experience is mandatory
Comfortable commuting to opportunity location
When
ASAP
Where
On-site Address 1 Eglinton Ave E Suite 703
Toronto , Ontario M4P3A1
Causes
Employment, Consulting, Mentoring, & Training
Skills & Experience Administrative SupportOther Admin & Clerical skillsReception SkillsCustomer ServiceData Entry
Type of Volunteer
IndividualCollege/University Placement
Type of Activity
On-site
Good for Ages
Adult (Ages 18-54)Older Adult (Ages 55+)
Languages
ArabicBengaliAmerican Sign LanguageBurmeseCantonese/MandarinChineseDutchEnglishFarsiFrenchGermanGreekGujaratiHatian/CreoleHebrewHindiHungarianItalianJapaneseKoreanMandarinPolishPortuguesePunjabiRomanianRussianSerbo-CroatianSomaliSpanishSudaneseSwahiliSwedishTagalogTamilThaiTurkishUkrainianUrduVietnamese
Less Details
Toronto Community Employment Services
4164880084
Causes
we are a part of.
Communities
we help & serve
Our Opportunities
Found: 1 Opportunities
Office Worker
Toronto, Ontario
We are seeking a friendly and reliable Volunteer Office Worker to join our non-profit team. In this role, you will greet and assist job seekers, provide exceptional customer service, handle phone and in-person inquiries, and provide admin support.
Ongoing
See Details
Message Sent!
Your message has been successfully sent to the organization
Morning Shift
Description Lorem ipsum dolor sit amet consectetur adipisicing elit. Consequuntur, excepturi?
Minimum Age Requirement
Adult (Age 18-54)