Customer Service Representative
Top Benefits
About the role
Job description
Established in 2012, BlackboxMyCar is the largest distributor of dash cams in North America. We partner with the best-in-class manufacturers to bring top-quality dash cams at the best prices to consumers, combined with providing the most in-depth information available to ensure that our customers are always making informed purchasing decisions.
We are currently looking for a hardworking and dynamic Customer Service & RMA Specialist. The working days would be Tuesday to Saturday with Sunday and Monday off.
THE POSITION WILL NEED YOU TO
Greet & assist customers via phone, email, in-person, text message, and live chat Deal with customer sales inquiries, technical support, and general customer service Develop and maintain relationships with current and prospective customers Assist the sales supervisor and manager in other reasonably assigned duties and responsibilities Process, test and refurbish consumer returns.
YOU WILL BE A GREAT FIT IF YOU ARE
Precision-oriented A great communicator Able to type at least 55 WPM Experience with e-commerce platforms (Shopify, Amazon, etc.)
Experience with CRM systems
Interested in the auto industry Interested in technology
IT WOULD BE NICE IF YOU HAVE
Previous customer service experience Familiarity with dash cams Familiarity with vehicles (know the make and model of most vehicles)
OUR COMPANY BENEFITS
Extended health care Vacation & paid time off On-site parking
Job Type: Full-time
Benefits
Extended health care Life insurance On-site parking Paid time off Store discount
Experience
Customer service: 1 year (required)
Work Location: In person
Not the right fit? Search for Customer Service Representative jobs in Vancouver, British Columbia, Canada
About BlackboxMyCar
CAPTURE THE ADVENTURES AHEAD
BlackboxMyCar sells dash cams that fuel inspiration for your drive, from A to B and everywhere in between. We want to help you capture every path, every corner and every car that you meet along the way. We want to help you protect your vehicle, passenger and cargo on and off the road. We want to see you turn footages into stunning videos you can share with friends and family around the world. Our goal is you loving your drive. Our job is making sure you have the right dash cam to capture every moment, every mile of it.
We are the largest dash cam distributor in Canada and the US, and we are exclusively partnered with many of the world’s top dash cam manufacturers to bring consumers the most complete after-sales warranty and customer support. Our client list includes the likes of the Canada Border Service Agency, the Royal Canadian Mounted Police, the Government of Canada and the Makita Corporation. We have been featured on a number of primetime news channels and outlets, including CBC News, Global News, ABC7, CKNW AM980, The Vancouver Sun, and Maclean’s among others. We have also partnered with Northbridge Insurance in Toronto to promote the use of dash cams in road safety - the very first dash cam/insurance partnership in North American history! We are also the winner of the Richmond Chamber of Commerce’s Young Entrepreneur of the Year 2019.
We also offer fleet discounts for commercial vehicle owners who are looking to protect their lineup of vehicles with high-quality dash cams. If you install, have a car dealership, a retail storefront, autobody or repair shop, or have a following on social media, we encourage you to explore the various partnership opportunities at https://www.blackboxmycar.com/pages/partnerships.
Free free to reach out if you have any questions about BlackboxMyCar or about dash cams. You can find us at info@blackboxmycar.com or 1-888-978-6560.
Similar Jobs
Customer Service Representative
Top Benefits
About the role
Job description
Established in 2012, BlackboxMyCar is the largest distributor of dash cams in North America. We partner with the best-in-class manufacturers to bring top-quality dash cams at the best prices to consumers, combined with providing the most in-depth information available to ensure that our customers are always making informed purchasing decisions.
We are currently looking for a hardworking and dynamic Customer Service & RMA Specialist. The working days would be Tuesday to Saturday with Sunday and Monday off.
THE POSITION WILL NEED YOU TO
Greet & assist customers via phone, email, in-person, text message, and live chat Deal with customer sales inquiries, technical support, and general customer service Develop and maintain relationships with current and prospective customers Assist the sales supervisor and manager in other reasonably assigned duties and responsibilities Process, test and refurbish consumer returns.
YOU WILL BE A GREAT FIT IF YOU ARE
Precision-oriented A great communicator Able to type at least 55 WPM Experience with e-commerce platforms (Shopify, Amazon, etc.)
Experience with CRM systems
Interested in the auto industry Interested in technology
IT WOULD BE NICE IF YOU HAVE
Previous customer service experience Familiarity with dash cams Familiarity with vehicles (know the make and model of most vehicles)
OUR COMPANY BENEFITS
Extended health care Vacation & paid time off On-site parking
Job Type: Full-time
Benefits
Extended health care Life insurance On-site parking Paid time off Store discount
Experience
Customer service: 1 year (required)
Work Location: In person
Not the right fit? Search for Customer Service Representative jobs in Vancouver, British Columbia, Canada
About BlackboxMyCar
CAPTURE THE ADVENTURES AHEAD
BlackboxMyCar sells dash cams that fuel inspiration for your drive, from A to B and everywhere in between. We want to help you capture every path, every corner and every car that you meet along the way. We want to help you protect your vehicle, passenger and cargo on and off the road. We want to see you turn footages into stunning videos you can share with friends and family around the world. Our goal is you loving your drive. Our job is making sure you have the right dash cam to capture every moment, every mile of it.
We are the largest dash cam distributor in Canada and the US, and we are exclusively partnered with many of the world’s top dash cam manufacturers to bring consumers the most complete after-sales warranty and customer support. Our client list includes the likes of the Canada Border Service Agency, the Royal Canadian Mounted Police, the Government of Canada and the Makita Corporation. We have been featured on a number of primetime news channels and outlets, including CBC News, Global News, ABC7, CKNW AM980, The Vancouver Sun, and Maclean’s among others. We have also partnered with Northbridge Insurance in Toronto to promote the use of dash cams in road safety - the very first dash cam/insurance partnership in North American history! We are also the winner of the Richmond Chamber of Commerce’s Young Entrepreneur of the Year 2019.
We also offer fleet discounts for commercial vehicle owners who are looking to protect their lineup of vehicles with high-quality dash cams. If you install, have a car dealership, a retail storefront, autobody or repair shop, or have a following on social media, we encourage you to explore the various partnership opportunities at https://www.blackboxmycar.com/pages/partnerships.
Free free to reach out if you have any questions about BlackboxMyCar or about dash cams. You can find us at info@blackboxmycar.com or 1-888-978-6560.