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Warranty Coordinator

Enercare Inc.26 days ago
Toronto, Ontario, Canada
Entry Level
CONTRACTOR
Temporary

About the role

Enercare Inc. is one of Canada’s largest home and commercial services companies servicing over one million customers across Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, Quebec and New Brunswick. Enercare is the Experts at Home, operating under several brands including Enercare, HydroSolution, and Pioneer Plumbing & Heating. A proudly Canadian-owned company, we are the Experts at what we do and deeply care about our customers. We value a diverse, collaborative culture, and take pride in our commitment to health and safety, and knowing our work serves and supports our communities every day. No matter your role, we invest in making sure you have opportunities to grow, learn, and become the Expert you want to be. If you are ready to become one of our Experts, we would love to hear from you.

Job Title: Warranty Coordinator (2-6 Month Contract)

Reporting To: Warranty Manager Department: Home Services Rate of Pay: $25.47 - As per collective agreement Location: 30 High Meadow Pl File Number: 3532 Closing Date: June 29, 2026 Hours: 35 hours per week: Monday to Friday 7:30am – 3:00pm

Summary

This position fulfils an important role in the product & parts supply channel and is responsible for processing, controlling warranty and part returns through the Warranty Department on behalf of the Service Patches. Other duties include the co-ordination of part returns from the FSL locations across Ontario; processing and managing claims to vendors and manufacturers for warranty / vendor credits.

Responsibilities

Assist and follow up with emails sent to Warranty@enercare.ca from internal team and external customers Screen, qualify and submit warranty claims to vendors/manufacturers daily from Clarify Complete weekly submission reports to our vendors for credits/payments Reconcile claims, update system with credit notes for standard claims (Clarify) and VCM's (GERS) Handle parts at High Meadow -Sort/Scrap -following 5S for our warehouse Work all FSL's warranty/new parts return lists and submit claims to vendor weekly for credits Follow up with vendors for outstanding credits

Qualifications

Grade 12 education or equivalent Excellent computer skills (Clarify, Excel, GERS) Good working knowledge & understanding of all warehouse processes Excellent interpersonal skills, results–oriented Excellent communication skills Ability to lift to 80 lbs.

Forklift License in place, or willing to be trained, (re-)certified if needed

Willing to work in a team environment and able to work in a warehouse environment, safety shoes are mandatory Ability to work in a fast-paced, pressure-filled area

This position applies to UNIFOR Local 975. Enercare is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, national origin, religion, sex, age, sexual orientation, gender identity, citizenship, marital status, disability, pregnancy, military status, protected veteran status or other characteristics protected by applicable law. Enercare’s recruitment process includes accommodation for applicants with disabilities in accordance with applicable provincial accessibility laws and regulations. All accommodations will take into account the applicant’s accessibility needs due to disability and are available upon request.

Our company leverages artificial intelligence (AI) tools as part of the candidate screening process to help review applications efficiently and fairly. These tools may assist in evaluating qualifications against job requirements. All decisions regarding hiring are ultimately made by our recruitment team. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

About Enercare Inc.

Consumer Services
1001-5000

Enercare Inc. is one of Canada’s largest home and commercial services companies, providing leading products and services in heating, cooling, plumbing, electrical, water heating and water purification. Our purpose is to provide energy-efficient products and services to our customers, so together we can take action for a greener tomorrow, starting in our homes and buildings. We take pride in continually striving to make a positive impact in the communities we operate in.

Enercare is a company that believes strongly in the health, safety and wellness of our people. It’s a place where careers are made. A place where people care about the communities we operate in, and who are inspired everyday by our purpose. In our values and our ambitions, we embrace change, and support our team members along the way.

Nationally, Enercare Inc. operates under several brands including Enercare, Service Experts, HydroSolution, Pioneer Plumbing & Heating, and Syles Mechanical Services, servicing Canadians in Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, Quebec and New Brunswick. We are united through our joint commitment to excellent customer service to the Canadians we service every day, and our mission to contribute to a resilient, sustainable future.

Enercare Inc. Is wholly owned by Brookfield Infrastructure Partners LP (“Brookfield”), a global leader in the management of alternative assets across real estate, infrastructure, renewable power, and private equity.

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