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Student Learning Centre Representative-CSEP (2 positions available only to current, domestic Algonquin Students)

Hybrid
Ottawa, ON
CA$18 - CA$27/hourly
Mid Level
Part-Time

Top Benefits

Health, dental, and retirement plans
Flexible work arrangements

About the role

Please Note: If you are a current Algonquin College employee, apply to this job via the Workday application.

Department:

Student Learning Centre

Position Type:

Student

Salary Range:

$17.60-$27.00-Hourly

Sc****heduled Weekly Hours:

5

Anticipated Start Date:

April 20, 2026

Length of Contract:

4 Months

Posting Information

This job posting is now accepting applications from all qualified individuals.

Posting Closing Date:

April 4, 2026

Please note: jobs are posted until 11:59 pm on the job closing date.

Land Acknowledgment:

Algonquin College campuses in Ottawa, Perth and Pembroke are located on the traditional unceded, and unsurrendered territory of the Anishinàbe Algonquin People. The Algonquin People have inhabited and cared for these lands since time immemorial. We take this time to express our gratitude and respect to them and to the land for all that it has provided and will continue to provide.

Job Description:

PLEASE READ EMPLOYMENT STIPULATIONS FOR POSITION PRIOR TO APPLYING

Students applying to this position must be in receipt of OSAP or out-of-province assistance during the current or prior academic year or must have a demonstrated financial need determined using Financial Aid and Student Awards standardized needs and assessment budget calculation tool.

For students to be eligible for CSEP positions, they must be registered in a full-time program, be a domestic fee-paying student, and must be able to demonstrate a financial need by successfully applying for OSAP or out-of-province financial aid funding.

Reporting to the Manager, Student Learning Centre & Libraries, the Student Learning Centre Representative offers excellent front-line customer service, strong communication, and solid problem-solving skills to assist students, Peer Tutors, Coaches, College faculty & staff, and the general public.

Duties and Responsibilities:

  • Staffs the in-person SLC Kiosk on DARE 2nd floor, providing a wide range of directional inquiries;
  • Greets & assists students/clients at the SLC Kiosk;
  • Provides information to peer tutors, coaches and other stakeholders;
  • Assists students with the DARE District meeting room booking system;
  • Delivers information in an approachable, trustworthy, and welcoming style;
  • Monitors and responds to email, phone and in-person inquires;
  • Regularly reads internal communications to keep up to date on position-related information;
  • Provides feedback, ideas or initiatives to make SLC processes and procedures more efficient and user-friendly.

Requirements for this position include:

  • Strong verbal and written English communication skills (other languages are an asset);
  • Previous front-line, customer/client service work experience;
  • Sensitivity to diverse student population;
  • Ability to demonstrate sense of initiative and problem-solving skills;
  • Must be reliable, dedicated, responsible, and professional;
  • Ability to use various software platforms, Microsoft Office, Excel, Internet research, etc;
  • Firm understanding of Student Learning Centre & Algonquin College and its services.

Requirements for this position include: / Employment Stipulations:

  • This position is funded through the College Student Employment Program (CSEP). Applicants must be eligible for CSEP.
  • You must be currently enrolled in a full-time program. The following students arenot eligible: Second Career, Apprenticeship Programs, International students, Algonquin College employees paying a reduced tuition, Collaborative programs with the University of Ottawa or Carleton University and all programs that are not Ministry-approved;
  • You must be a Canadian citizen, a Permanent Resident, or a Protected Person/Convention Refugee within the meaning of subsection 95(2) of the Immigration and Refugee Protection Act (Canada) prior to the application deadline date;
  • You must demonstrate a financial need by successfully applying for OSAP or out-of-province financial aid funding.

For more information on CSEP:

https://www.algonquincollege.com/financial-aid/work-study-programs/

Scheduled Weekly Hours:

Total of 5-14 hours per week

*Position is paid at $17.60/hr

*Vacancy is for P21880, P22527

*This position isfully onsite at Woodroffe Campus.

Why Join Algonquin College?

-**Compensation:**Many roles offer a competitive base salary and comprehensive benefits, including health, dental, and retirement plans designed to support your well-being.*Eligibility for benefits vary by position.Benefits | Careers -**Learning and Development Opportunities:**Access to training, tuition assistance programs (Algonquin College Courses and Degree Completion ), certifications, workshops, and professional courses that allow you to grow and advance in your career. About Us | Employee Learning and Development .Availability depends on role and employment status. -Company Culture: Our values of caring, learning, integrity, and respect define how we interact with one another. We foster a supportive and collaborative environment. Algonquin College has been recognized by Forbes as one of Canada’s Best Employers for 2025 and one of Canada’s Best Employers for Diversity for 2024 -Inclusion, Diversity, Equity, and Accessibility (IDEA): We are proud to be the first Ontario college to implement an Equity, Diversity, and Inclusion policy, fostering an inclusive workplace where all employees feel respected and valued. Affinity Group Conversation Communities | Inclusion & Diversity & Truth and Reconciliation -Flexible Work Arrangement Policy. Select positions are eligible for hybrid work in accordance with the College’s Flexible Work Arrangement Policy https://www.algonquincollege.com/policies/hr26/*(subject to change).

How We Use AI in Hiring:

Algonquin College uses artificial intelligence technology to assist in screening and assessing applicants and their applications, while ensuring that all processes respect and uphold the provisions of applicable collective agreements above all else.

Accessibility:

Algonquin College values diversity and is an equal opportunity employer. We are committed to fostering an inclusive, equitable, and culturally respectful workplace. We offer an inclusive work environment and encourage applications from candidates of all backgrounds, including Indigenous peoples, persons with disabilities, members of racialized groups, and individuals from diverse communities. If you require accommodation during the recruitment process, please contact the Human Resources department at humanresources@algonquincollege.com . While we thank all those who apply, only those to be interviewed will be contacted.

About Algonquin College of Applied Arts and Technology

Higher Education
1001-5000

Algonquin’s success in numbers:

  • 90% of graduates have jobs within six months of graduation
  • 96% of graduates would recommend Algonquin to others
  • 92% of employers are happy with the quality of Algonquin programs

Situated across three beautiful campuses in Ottawa, Pembroke and Perth, Algonquin provides an extensive range of hands-on learning programs, offering degrees, advanced diplomas, diplomas, graduate certificates and certificates.

As the largest college in eastern Ontario, we continue to expand our facilities — with four major new buildings in three years — accommodating an ever-growing student population, supported by innovative technologies, unique programs, and experienced professors with a passion for applied learning.

Our ‘Fourth Campus’ is the limitless, virtual territory of online studies and support.

If you’re ready to start a career, or enhance the one you have, the Centre for Continuing and Online Learning gives you options:

Full-time Online If you’re a self-directed and committed learner, full-time online programs give you an alternate, flexible way to achieve a diploma or certificate.

Part- time Online Part-time online learning allows you to work around your busy schedule from your own home, or anywhere.

Part-time On Campus For some students, learning is easier face-to-face. Studying part-time on campus is all about gaining skills through hands-on experience in specialized labs.

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