About the role
Job Description
Job Title: LEAD Software-Defined Networking L1
City: Edmonton
State/Province: Alberta
Posting Start Date: 3/17/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description:
##Job Description
The Network Lead is responsible for end to end leadership, design oversight, and operational stability of a mission critical enterprise network infrastructure.
This role owns Cisco network switching, routing, application load balancing, Fortinet and legacy firewall operations, unified communications network support, and overall Cisco based network architecture, while leading a hybrid onsite and offshore network team.
The Network Lead acts as the primary technical authority and escalation point, working closely with customers, vendors, ISPs, and system integrators to ensure high availability, security, and resilience of critical business systems.
Key Responsibilities
Technical Leadership & Architecture
Own and govern the Cisco network architecture across core, border, distribution, access, and data center layers.
Provide architectural oversight for Cisco Nexus / Catalyst switching environments, including Core, Data center and Campus switches
Own architecture and integration of Core Routers, Internet Routers and Application Load Balancers
Lead Fortinet and legacy firewall design and operations, including security policy management, segmentation, and perimeter protection.
Ensure network designs support business critical applications, voice services, and enterprise platforms with zero downtime expectations.
Operations & Reliability
Act as the final escalation authority (L3/L4) for complex network, firewall, routing, load balancing, and voice related incidents.
Drive root cause analysis (RCA) for major incidents and ensure corrective and preventive actions are implemented.
Enforce change management discipline, risk assessment, and rollback planning for all network and communications changes.
Maintain network stability, performance, and compliance in a 24x7 operational environment.
Team Leadership (Onsite & Offshore)
Lead and mentor a distributed network team (onsite + offshore) with clear ownership and accountability.
Define operating procedures, escalation paths, and support models.
Coach engineers on articulating technical issues in terms of business and service impact.
##Stakeholder & Vendor Management
Serve as the primary technical interface to customer IT leadership and business stakeholders.
Work closely with vendors (Cisco, Fortinet, Avaya, ISPs, OEMs) for escalations, TAC coordination, and lifecycle management.
Communicate outages, risks, and remediation plans in a clear, customer facing manner.
Data Center & Ecosystem Understanding
Demonstrate strong understanding of data center components, including compute, storage, virtualization, and network inter dependencies.
Ensure seamless integration between network, security, compute, application, and unified communications layers.
Support network refresh, migration, and modernization initiatives.
##Required Skills & Experience
Core Technical Skills
Strong hands on and architectural expertise in Cisco Routing & Switching.
Proven experience managing:
Cisco Datacenter Switches
Cisco Campus Switches
Datacenter L2 and Campus L2 switches
Experience with Core / Border Routers and Internet Routers.
Experience supporting Application Load Balancers.
Solid operational and design experience with:
Fortinet Firewalls
Legacy Firewall Platforms
Network support experience for Unified Communications, including:
Voice conferencing lines
IP / SIP Phones
Analog Phones
Fax machines
Avaya Servers and Voicemail
Media Gateways
Deep understanding of high availability, redundancy, and network resilience in critical environments.
##Leadership & Communication
Demonstrated experience leading large, distributed network teams.
Strong customer facing communication and stakeholder management skills.
Ability to translate technical risks into clear business impact statements.
Preferred Qualifications
CCNP / CCIE (Enterprise or Data Center) or equivalent experience.
Experience in mission critical, high availability environments.
Strong background in major incident management and DR scenarios.
Deep understanding of high availability, redundancy, and network resilience in critical environments.
Essential Criteria
Based in Edmonton; onsite position with willingness to work in shifts.
Authorised to work in Canada, holding Permanent Residency or Citizenship.
Mandatory Skills: CISCO Nexus Admin .
Experience: 5-8 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.
About Wipro
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With nearly 245,000 employees and business partners across 65 countries, we deliver on the promise of helping our clients, colleagues, and communities thrive in an ever-changing world. Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law.
Similar jobs you might like
About the role
Job Description
Job Title: LEAD Software-Defined Networking L1
City: Edmonton
State/Province: Alberta
Posting Start Date: 3/17/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description:
##Job Description
The Network Lead is responsible for end to end leadership, design oversight, and operational stability of a mission critical enterprise network infrastructure.
This role owns Cisco network switching, routing, application load balancing, Fortinet and legacy firewall operations, unified communications network support, and overall Cisco based network architecture, while leading a hybrid onsite and offshore network team.
The Network Lead acts as the primary technical authority and escalation point, working closely with customers, vendors, ISPs, and system integrators to ensure high availability, security, and resilience of critical business systems.
Key Responsibilities
Technical Leadership & Architecture
Own and govern the Cisco network architecture across core, border, distribution, access, and data center layers.
Provide architectural oversight for Cisco Nexus / Catalyst switching environments, including Core, Data center and Campus switches
Own architecture and integration of Core Routers, Internet Routers and Application Load Balancers
Lead Fortinet and legacy firewall design and operations, including security policy management, segmentation, and perimeter protection.
Ensure network designs support business critical applications, voice services, and enterprise platforms with zero downtime expectations.
Operations & Reliability
Act as the final escalation authority (L3/L4) for complex network, firewall, routing, load balancing, and voice related incidents.
Drive root cause analysis (RCA) for major incidents and ensure corrective and preventive actions are implemented.
Enforce change management discipline, risk assessment, and rollback planning for all network and communications changes.
Maintain network stability, performance, and compliance in a 24x7 operational environment.
Team Leadership (Onsite & Offshore)
Lead and mentor a distributed network team (onsite + offshore) with clear ownership and accountability.
Define operating procedures, escalation paths, and support models.
Coach engineers on articulating technical issues in terms of business and service impact.
##Stakeholder & Vendor Management
Serve as the primary technical interface to customer IT leadership and business stakeholders.
Work closely with vendors (Cisco, Fortinet, Avaya, ISPs, OEMs) for escalations, TAC coordination, and lifecycle management.
Communicate outages, risks, and remediation plans in a clear, customer facing manner.
Data Center & Ecosystem Understanding
Demonstrate strong understanding of data center components, including compute, storage, virtualization, and network inter dependencies.
Ensure seamless integration between network, security, compute, application, and unified communications layers.
Support network refresh, migration, and modernization initiatives.
##Required Skills & Experience
Core Technical Skills
Strong hands on and architectural expertise in Cisco Routing & Switching.
Proven experience managing:
Cisco Datacenter Switches
Cisco Campus Switches
Datacenter L2 and Campus L2 switches
Experience with Core / Border Routers and Internet Routers.
Experience supporting Application Load Balancers.
Solid operational and design experience with:
Fortinet Firewalls
Legacy Firewall Platforms
Network support experience for Unified Communications, including:
Voice conferencing lines
IP / SIP Phones
Analog Phones
Fax machines
Avaya Servers and Voicemail
Media Gateways
Deep understanding of high availability, redundancy, and network resilience in critical environments.
##Leadership & Communication
Demonstrated experience leading large, distributed network teams.
Strong customer facing communication and stakeholder management skills.
Ability to translate technical risks into clear business impact statements.
Preferred Qualifications
CCNP / CCIE (Enterprise or Data Center) or equivalent experience.
Experience in mission critical, high availability environments.
Strong background in major incident management and DR scenarios.
Deep understanding of high availability, redundancy, and network resilience in critical environments.
Essential Criteria
Based in Edmonton; onsite position with willingness to work in shifts.
Authorised to work in Canada, holding Permanent Residency or Citizenship.
Mandatory Skills: CISCO Nexus Admin .
Experience: 5-8 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.
About Wipro
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With nearly 245,000 employees and business partners across 65 countries, we deliver on the promise of helping our clients, colleagues, and communities thrive in an ever-changing world. Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law.