Job ID: 56131

Job Category: Human Resources

Division & Section: People & Equity, Business Services, Systems & Insights

Work Location: Metro Hall, 55 John Street, Toronto, ON, M5V 3C6.

Job Type & Duration: Temporary, Full-time (12 months) vacancy.

Salary: $103,431.00 - $141,247.00, TM1054, Wage Grade 7.0.

Shift Information: Monday to Friday, 35 hours per week

Affiliation: Non-Union

Number of Positions Open: 1

Posting Period: 24-Sep-2025 to 08-Oct-2025.

The People & Equity Division, in partnership with the Technical Services Division, has commenced a multi-year capital project to assess and implement recruitment technology that integrates with the existing SuccessFactors system to help manage high volume recruitment.

This important initiative creates an exciting opportunity for a committed and motivated individual with strong Recruitment knowledge and a passion for technology and innovation to participate in a Divisional project team.

Reporting to the Manager, Human Resources Information Systems (HRIS), and working collaboratively with other operational and/or project leads, the Senior HR Consultant HRIS will be part of the High-Volume Recruitment Capital project dedicated to enhancing the City’s Recruiting module within the SuccessFactors system. This role requires a deep understanding of Recruiting and its integration points with the Employee Central and Onboarding modules.

What will you do?

• Represent the SuccessFactors Recruiting team by researching, testing, configuring, and implementing SuccessFactors functionality to support project initiatives related to managing high-volume screening, assessment, and interview scheduling

• Design, configure, and implement SuccessFactors functionality to meet business requirements, recommend, develop and implement system and business sustainment strategies, and support process improvements for optimal efficiency and alignment with business priorities

• Lead the testing, blueprinting, and implementation of selected third-party vendor technology with SuccessFactors, ensuring a seamless integration between the systems

• In collaboration with the SuccessFactors Recruiting and Onboarding sustainment team, lead the testing, configuration, implementation and establish a change management plan for system enhancements and change of functionality (i.e. SF redesigned applicant workbench)

• Consult with key stakeholders to understand current and future business requirements to ensure these are central factors in the implementation and adoption of existing SuccessFactors system functionality

• Lead the development of test strategies, creation of test data in non-production systems, and execute test scenarios using various methodologies and systems to ensure new functionality aligns with business requirements.

• Co-ordinate small to mid-size strategic initiatives and projects, including leading or co-leading task groups. Ensure established work plans are followed by liaising with the HR Manager and High-Volume Recruitment Project team members. Execute work packages to meet project objectives.

• Collaborate in a team environment and with all members of the HRIS unit, People & Equity colleagues, and business partners from Payroll, Pension & Employee Benefits division, technical teams from Technology Services division, as well as external consultants and processors from SAP to facilitate timely resolutions while providing advice, consultation and support to business partners and client divisions city-wide.

• Determine change impacts related to SuccessFactors and communicate with clients and stakeholders within the scope of duties as assigned.

• Make presentations to senior management and colleagues across the city, and conduct training or information sessions related to HR systems, business processes and initiatives. Prepare reports and other relevant documentation

What do you bring to the role?

• Considerable experience in managing, configuring, and/or maintaining the SuccessFactors Recruiting, Onboarding, and/or Employee Central modules, including the development and support of custom integrations

• Considerable experience leading or working as part of a cross functional team to identify client and user needs; conducting business analysis, researching, developing test scripts, perform testing and making recommendations for new technology implementation

• Considerable experience with end-to-end recruitment processes and activities in SuccessFactors; including performing system tasks such as Screening, Interview Scheduling and managing assessments

• Post-secondary education in business administration, human resources management, business analysis, systems analysis, etc., or an equivalent combination of education and experience. Project Management and/or SuccessFactors Expert SFX certification or accreditation is an asset.

• Demonstrated analytical skills in assessing and reviewing business and service processes to identify options, best practices, and opportunities to improve service delivery to management and employees. Proven ability to optimize module performance, troubleshoot issues, and enhance system functionality to align with organizational HR needs.

• Strong research, analytical and problem-solving skills to investigate system and data issues and propose solutions in accordance with the City’s incident management processes, protocols, HR policies and guidelines.

• Excellent interpersonal and negotiation skills with the ability to establish positive working relationships, develop solutions, and interact and communicate effectively with varying stakeholder levels.

• Highly developed political acuity, customer focus and demonstrated ability to establish and maintain a strong network through relationship building.

• Ability to exercise discretion, judgement and work independently or as a member of a team

• Working knowledge of HR practices, procedures and employment related legislation (e.g. Occupational Health and Safety Act, Workers Safety Insurance Act, Human Rights Code, Labour Relations Act, Employment Standards Act, Accommodation of Ontarians with Disabilities Act, etc.

• Ability to work outside regular hours to deliver time-sensitive projects such as deployment of biannual SuccessFactors releases.

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

Accommodation

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.