Sporting Life Group is a proudly Canadian family of retail banners, Sporting Life, Golf Town, and Team Town Sports, united by a shared passion for sport and active living.

From individual pursuits to team sports, we offer the best equipment, expert services, and experiences to help Canadians play, move, and live well.

Why Work Here?

• Access to our benefits package, with the choice of different levels of health, dental, and vision coverage to suit you.
• Employee discounts at Golf Town, Sporting Life, and Team Town Sports that are shareable with friends and family.
• Team-first culture that celebrates an active, sports lifestyle.
• Fun, fast-paced hybrid environment where your passion for sport and style belongs.
• Vendor Pro Deals and expert product training to fuel your knowledge and performance.
• Competitive pay and opportunities to grow your career in sports lifestyle.

What You’ll Do;

As the Human Resources Specialist at Sporting Life Group, you’ll be the first point of contact for our retail and Store Support Centre employees across our banners. You'll provide troubleshooting and guidance to a wide range of inquiries through the Employee Services Help Desk, everything from policies and benefits to payroll and onboarding.

Within this role, you'll own our employee data in Dayforce, our HRIS, and be responsible for maintaining and updating it to ensure accuracy and consistency across all systems. You also support hiring managers with recruitment tasks and lead new hire orientations, helping new team members feel welcomed and prepared from day one.

Beyond day-to-day support, you contribute to a data-driven HR function by preparing reports and metrics that help inform smarter business decisions. You manage employee programs, such as referrals and service awards, and play a key role in promoting a culture built on authenticity, trust, and connection.

• Escalate complex or sensitive employee issues to the Director, People & Culture or appropriate leaders, ensuring alignment with HR service standards.
• Maintain a high level of data integrity across all HR systems and ensure compliance with internal processes and policies.
• Feed relevant content into the AI chatbot to support employee self-service through the LMS (Axonify).
• Prepare employment-related documentation such as verification letters and compensation change notices.
• Actively manage the SLG discount card program and support other employee engagement initiatives.
• Provide monthly employee services metrics and insights to help identify trends and improve service delivery.

What You’ll Bring;

• Minimum 2-3 years’ experience working in Human Resources with customer service exposure, ideally within a shared service center experience.
• Experience using Dayforce HRIS is required, with knowledge of HR analytics and metrics.
• Detail-oriented processing skills in all Microsoft products, including word processing, spreadsheets, and databases.
• Excellent customer relations, interpersonal, and conflict management while being positive and resilient
• Strong time management skills and the ability to handle multiple competing priorities and maintain confidentiality.
• Clear, timely, and concise communication in English fluently (bilingual in French is not required but is an asset).
• Ability to work in a hybrid work model, 4 days a week in the office.

Sporting Life Group is an equal opportunity employer and is committed to providing accommodations for persons with disabilities.

In accordance with the Accessibility for Ontarians with Disabilities Act, please advise the Sporting Life Group Human Resources team of any accommodations required to ensure fair and equitable access through the recruitment and selection process.