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Pasona N A, Inc. logo

Japanese Speaking Customer Service Representative – Call Centre

Greater Toronto Area
$20/hourly
Mid Level
full_time

About the role

Job Description Location : Downtown Toronto, Ontario

Industry : Medical

Job Type : 6-Month Temp (with possibility of permanent placement)

Compensation : $20/hour

Hours : Full-time, 40 hours/week (5 days, Sunday–Saturday)

Shift : 9:45 AM – 6:15 PM (30 min unpaid lunch) 5 days in the office

About The Role We are currently seeking a Japanese-speaking Customer Service Representative to join our client’s call centre team in downtown Toronto. This role is ideal for individuals who thrive in a fast-paced environment, enjoy problem-solving, and are passionate about providing exceptional customer care.

Key Responsibilities

  • Act as a dedicated concierge assisting clients via telephone with all aspects of medical arrangements.
  • Deliver outstanding customer service and support in both Japanese and English.
  • Accurately enter and maintain client information using computerized systems.
  • Provide clients with information about product terms and conditions.
  • Perform other related duties as required.

Requirements

  • Fluent in Japanese and English (spoken and written).
  • Strong interpersonal and communication skills.
  • Confident, reliable, motivated, and goal-oriented.
  • Team player with excellent cooperation skills.

Why Join?

  • Opportunity to work with a solid and respected organization.
  • Great chance to transition from a temporary to permanent position.
  • Competitive hourly wage and supportive team environment.

** How To Apply** If you are interested in this opportunity and meet the qualifications, please submit your resume and inquiries to:

Attn: Fumie Wada

Pasona.com

fwada@pasona.com

About Pasona N A, Inc.

Staffing and Recruiting
201-500

Based on our philosophy at the Pasona Group of solving the problems that society faces, our mission at Pasona N A is to support customers and job seekers in finding success in the U.S. Our goal is to be partners in the success of both companies that are expanding into the U.S. as well as job seekers. We feel a determination and sense of duty and are not afraid of taking on any challenge in order to achieve our goal.

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