Who We Are Canada Guaranty is a privately held Canadian mortgage insurer, established in 2010 following the acquisition of AIG United Guaranty Mortgage Insurance Company Canada by the Ontario Teachers’ Pension Plan and National Mortgage Guaranty Holdings Inc.

As a proudly Canadian company, we are committed to service excellence and helping Canadians achieve successful, long-term homeownership. Our mortgage solutions help protect lenders and investors from losses related to borrower default and foreclosure while ensuring Canadians are provided with greater access to affordable and sustainable homeownership.

Canada Guaranty’s performance-driven culture thrives on accountability, collaboration, and supportive teamwork. If you’re a dedicated team player with a strong track record of excellence, we can’t wait to hear from you!

About The Opportunity Working in a customer-centric environment, the ideal candidate plays a critical role in optimizing and modernizing the business operations. The role ensures operational processes and controls support efficient, compliant and scalable deliverables.

This role focuses on process improvement, compliance and digital transformation among the different departments supported by operations

In This Role, You Will

• Analyze end-to-end operational process
• Collect, analyze and report on operational data
• Monitor day-to-day operational performance and identify trends or issues
• Support process improvement initiatives through data analysis
• Ensure data accuracy and consistency across reports
• Support testing, implementation, and rollout of operational changes
• Assist in identifying root causes of operational inefficiencies

Essential Qualifications

• Undergraduate degree in a quantitative discipline (e.g. applied mathematics, statistics, economics, finance, operations research, or engineering)
• At least 1 year of experience in a business analysis role with strong data analysis skills
• Demonstrated proficiency in Excel and basic data analysis tools
• Excellent communication skills with the ability to communicate complex information and ideas in a succinct, organized manner
• Demonstrated ability to communicate well at all levels internally and externally
• Well-developed investigative and analytical skills, with a track record of solving problems and analyzing information
• Demonstrated ability to create effective presentations, reports, and training materials
• Works efficiently and independently, prioritizing requests from various sources
• Effectively manages obstacles to meet tight deadlines
• Applies creative thinking to new ideas to produce thoughtful, analytical, and creative work
• Exhibits a “can-do” approach, projecting a positive, enthusiastic attitude to internal and external customers

Preferred Qualifications

• Direct working knowledge of SQL, Python, or SAS

What We Offer You Canada Guaranty is proudly recognized by the Great Place to Work® Institute as one of the Best Workplaces™ in Canada – 100-999 Employees (2025). We are also honoured to be recognized as among the Best Workplaces™ in Financial Services & Insurance (2024, 2025), Best Workplaces™ in Ontario (2024, 2025), Best Workplaces™ for Mental Wellness (2025), Best Workplaces™ for Inclusion (2025), Best Workplaces™ for Women (2025), and Best Workplaces™ with the Most Trusted Executive Teams (2025). Join us and see why!

The base salary range for this position ranges from $60,000 to $70,000. Offers are determined by a variety of factors, including job-related knowledge, skills, and experience, along with internal equity. In addition to base salary, Canada Guaranty offers comprehensive total rewards package, including bonuses, company-matched retirement programs, health and dental coverage, flexible work options, and a friendly, inclusive, and supportive culture.

Accommodation Notice Canada Guaranty is committed to fostering an equitable, accessible environment where all employees feel valued and supported. We are committed to building a workforce that is representative of the communities we serve and work alongside. Candidates may request accommodation at any point during the interview process.

We may leverage AI-based tools to assist us with screening applicants for this position, specifically by analyzing information provided by candidates to help identify those whose experience best aligns with this job posting. Any use of AI does not replace human decision making. This posting is for an existing vacancy.