Top Benefits
About the role
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit
CIBC.com
What you'll be doing
Global Operational Risk Management (GORM) provides oversight of CIBC’s operational risk exposures through the Operational Risk Management and Control Frameworks, including risks related to Anti-Money Laundering, Business Interruption, Data, Financial Reporting, Information Security, Legal, Loss or Damage to Assets, Models, People, Privacy, Product, Project, Regulatory Compliance, Third Parties, Technology, Theft, Fraud and Unauthorized Activity, and Transaction Processing.
The Director, Operational Risk Management reports to the Senior Director, Operational Risk Management and provides independent challenge and proactive oversight and assessment of operational risk issues within the assigned TI&I lines of business. As second line of defense, you are responsible for all aspects of operational risk management and control framework requirements including the identification, measurement, management, monitoring and control of operational risk. As the Director, you'll build strong partnerships with the Infrastructure and risk partners across CIBC to ensure a consistent and collaborative approach to managing risk.
At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.
How you'll succeed
- Communicate effectively – Demonstrate clarity of thought in both written and verbal communications. You develop and deliver strong reporting content, presentations and assessment summaries on an ongoing basis for senior audiences and risk committees up to and including the Board.
- Build strong partnerships – Build and sustain strong working relationships where you are viewed as a valued partner that offers sound and pragmatic guidance, demonstrates a deep understanding of their environment and context and facilitates productive risk discussions and outcomes. You closely track status of key initiatives and programs to clearly understand, challenge and influence program objectives to ensure objectives are met and risk is reduced.
- Independent challenge – Challenge the business lines’ operational and control assessments and recommendations, including the review of operational incidents, change initiatives, and risk & control self-assessments. As a second line of defense for the management of operational risk, this role requires a deep understanding of assigned businesses as well as the ability to challenge senior employees of the Bank in a constructive manner.
- Proactive oversight and assessment – Review operational practices, risk assessments, controls, deficiencies and other relevant information to form an independent view of operational risks. Identify material and emerging risks through proactive risk reviews and monitoring of Key Risk Indicators and External Events. Effectively communicate areas or concern to ensure appropriate risk mitigation actions are taken.
- Facilitate innovation – Support change and the maintenance of effective Operational Risk programs that allows CIBC to fulfill its purpose-driven mission. This will include new ideas that supports CIBC’s goal of an effective, efficient and radically simple Operational Risk and Control program.
Who you are
- You can demonstrate experience in Operational Risk Management within the banking sector, with a deep understanding of the Canadian regulatory environment and the risks and issues relevant to our market, obtained through a minimum of 10 years working in a financial institution. It’s an asset if you possess experience working in or closely with TI&I operation teams such as Capital Market Operations (CMO), Wealth Management Operations (WMO), Global Money Operations (GMO), Business Contact Centre (BCC), Retail Operations (RO), Retail Payments & Estates, Credit Adjudication and/or Credit Processing Services (CPS).
- You have experience with Operational Risk Management tools, such as Incident Reports, Change Initiative Risk Assessments, Risk and Control Self-Assessments, Risk Reviews, Control & Deficiency management and/or Regulatory Compliance.
- You give meaning to data. You enjoy investigating complex problems, and making sense of information. You're confident in your ability to synthesize detailed information and communicate insights and conclusions in an impactful way.
- You're passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners. You build trust through respect and authenticity.
- You love to learn. You're passionate about growing your knowledge, and you know that there is no limit to what you can achieve.
- Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.
#LI-TA
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
-
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
-
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
-
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
-
Subject to plan and program terms and conditions
What you need to know
-
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact
-
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
-
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
Toronto-81 Bay, 31st Floor
Employment Type
Regular
Weekly Hours
37.5
Skills
Business Operations, Communication, Compliance Risk Management, Control Frameworks, Executive Relationship Management, Executive Relationships, Financial Products, Financial Services, Investigating, Microsoft Visio, Operation Risk Management, Regulatory Compliance, Relationship Management, Retail Banking Operations, Risk Assessments, Risk Control, Risk Management, Risk Management Framework, Risk Mitigation
About CIBC
CIBC is here to help all our clients reach their goals.
We know the importance of reliable financial products and services, and we’re dedicated to providing them in a way that lets you bank however you want, whenever you want.
With innovative tools designed around your priorities and a team fully focused on your success, you’ll get the insights you need to get even closer to achieving your goals.
This culture of innovation and shared values of trust, teamwork and accountability are why we’ve been named a top employer in Canada. They’re also why a career at CIBC is more than a job—it’s an opportunity to grow and work alongside some of the brightest in Canada.
La Banque CIBC est là pour aider tous nos clients à atteindre leurs objectifs.
Nous connaissons l'importance de produits et services financiers fiables, et nous nous engageons à les fournir d'une manière qui vous permette d'effectuer vos opérations bancaires comme vous le souhaitez, quand vous le souhaitez.
Avec des outils innovants conçus autour de vos priorités et une équipe entièrement centrée sur votre réussite, vous obtiendrez les informations dont vous avez besoin pour vous rapprocher encore plus de vos objectifs.
Cette culture de l'innovation et les valeurs partagées de confiance, de travail d'équipe et de responsabilité sont la raison pour laquelle nous avons été nommés l'un des meilleurs employeurs au Canada. C'est aussi pourquoi une carrière à la Banque CIBC est plus qu'un emploi : c'est une occasion de grandir et de travailler aux côtés de certaines des personnes plus brillantes au Canada.
Top Benefits
About the role
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit
CIBC.com
What you'll be doing
Global Operational Risk Management (GORM) provides oversight of CIBC’s operational risk exposures through the Operational Risk Management and Control Frameworks, including risks related to Anti-Money Laundering, Business Interruption, Data, Financial Reporting, Information Security, Legal, Loss or Damage to Assets, Models, People, Privacy, Product, Project, Regulatory Compliance, Third Parties, Technology, Theft, Fraud and Unauthorized Activity, and Transaction Processing.
The Director, Operational Risk Management reports to the Senior Director, Operational Risk Management and provides independent challenge and proactive oversight and assessment of operational risk issues within the assigned TI&I lines of business. As second line of defense, you are responsible for all aspects of operational risk management and control framework requirements including the identification, measurement, management, monitoring and control of operational risk. As the Director, you'll build strong partnerships with the Infrastructure and risk partners across CIBC to ensure a consistent and collaborative approach to managing risk.
At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.
How you'll succeed
- Communicate effectively – Demonstrate clarity of thought in both written and verbal communications. You develop and deliver strong reporting content, presentations and assessment summaries on an ongoing basis for senior audiences and risk committees up to and including the Board.
- Build strong partnerships – Build and sustain strong working relationships where you are viewed as a valued partner that offers sound and pragmatic guidance, demonstrates a deep understanding of their environment and context and facilitates productive risk discussions and outcomes. You closely track status of key initiatives and programs to clearly understand, challenge and influence program objectives to ensure objectives are met and risk is reduced.
- Independent challenge – Challenge the business lines’ operational and control assessments and recommendations, including the review of operational incidents, change initiatives, and risk & control self-assessments. As a second line of defense for the management of operational risk, this role requires a deep understanding of assigned businesses as well as the ability to challenge senior employees of the Bank in a constructive manner.
- Proactive oversight and assessment – Review operational practices, risk assessments, controls, deficiencies and other relevant information to form an independent view of operational risks. Identify material and emerging risks through proactive risk reviews and monitoring of Key Risk Indicators and External Events. Effectively communicate areas or concern to ensure appropriate risk mitigation actions are taken.
- Facilitate innovation – Support change and the maintenance of effective Operational Risk programs that allows CIBC to fulfill its purpose-driven mission. This will include new ideas that supports CIBC’s goal of an effective, efficient and radically simple Operational Risk and Control program.
Who you are
- You can demonstrate experience in Operational Risk Management within the banking sector, with a deep understanding of the Canadian regulatory environment and the risks and issues relevant to our market, obtained through a minimum of 10 years working in a financial institution. It’s an asset if you possess experience working in or closely with TI&I operation teams such as Capital Market Operations (CMO), Wealth Management Operations (WMO), Global Money Operations (GMO), Business Contact Centre (BCC), Retail Operations (RO), Retail Payments & Estates, Credit Adjudication and/or Credit Processing Services (CPS).
- You have experience with Operational Risk Management tools, such as Incident Reports, Change Initiative Risk Assessments, Risk and Control Self-Assessments, Risk Reviews, Control & Deficiency management and/or Regulatory Compliance.
- You give meaning to data. You enjoy investigating complex problems, and making sense of information. You're confident in your ability to synthesize detailed information and communicate insights and conclusions in an impactful way.
- You're passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners. You build trust through respect and authenticity.
- You love to learn. You're passionate about growing your knowledge, and you know that there is no limit to what you can achieve.
- Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.
#LI-TA
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
-
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
-
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
-
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
-
Subject to plan and program terms and conditions
What you need to know
-
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact
-
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
-
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
Toronto-81 Bay, 31st Floor
Employment Type
Regular
Weekly Hours
37.5
Skills
Business Operations, Communication, Compliance Risk Management, Control Frameworks, Executive Relationship Management, Executive Relationships, Financial Products, Financial Services, Investigating, Microsoft Visio, Operation Risk Management, Regulatory Compliance, Relationship Management, Retail Banking Operations, Risk Assessments, Risk Control, Risk Management, Risk Management Framework, Risk Mitigation
About CIBC
CIBC is here to help all our clients reach their goals.
We know the importance of reliable financial products and services, and we’re dedicated to providing them in a way that lets you bank however you want, whenever you want.
With innovative tools designed around your priorities and a team fully focused on your success, you’ll get the insights you need to get even closer to achieving your goals.
This culture of innovation and shared values of trust, teamwork and accountability are why we’ve been named a top employer in Canada. They’re also why a career at CIBC is more than a job—it’s an opportunity to grow and work alongside some of the brightest in Canada.
La Banque CIBC est là pour aider tous nos clients à atteindre leurs objectifs.
Nous connaissons l'importance de produits et services financiers fiables, et nous nous engageons à les fournir d'une manière qui vous permette d'effectuer vos opérations bancaires comme vous le souhaitez, quand vous le souhaitez.
Avec des outils innovants conçus autour de vos priorités et une équipe entièrement centrée sur votre réussite, vous obtiendrez les informations dont vous avez besoin pour vous rapprocher encore plus de vos objectifs.
Cette culture de l'innovation et les valeurs partagées de confiance, de travail d'équipe et de responsabilité sont la raison pour laquelle nous avons été nommés l'un des meilleurs employeurs au Canada. C'est aussi pourquoi une carrière à la Banque CIBC est plus qu'un emploi : c'est une occasion de grandir et de travailler aux côtés de certaines des personnes plus brillantes au Canada.