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Bilingual Technical Trainer (French/English)

Baxter2 days ago
Mississauga, Ontario
Mid Level
full_time

About the role

This is where your work makes a difference.

At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job—you will find purpose and pride. 

The Bilingual Technical Trainer develops and delivers technical training in Canada and troubleshoots devices when not training.

In addition to training-related activities, the Technical Trainer provides technical expertise and support to colleagues (

as

required

). This work may include on-call support, inspections, repairs, upgrades, and installs in clinics, hospitals, donor

centers,

or other equipment locations. Your Role at Baxter What you''ll Do

  • Deliver technical training to internal Baxter employees and customers in both

    English

    and

    French

  • Craft and develop materials that support both facilitators and participants in instructor-led and blended training programs, considering adult learning principles

  • Assess training and training program content adequacy and needs, implementing

    continuous

    improvements

    to

    training programs, curricula, offerings, forms, and other training-related material

  • Ensure training materials are current and aligned with applicable regulations and company-specific practices

  • Coordinate

    course evaluation surveys to

    acquire

    participant feedback and suggestions to assist in making

    continuous

    improvements

    to

    course content and training material

  • Diagnose and troubleshoot all inbound equipment to component level

  • Maintain and ensure certification of all test equipment as per Baxter's operating policies and procedures

  • Verify all repairs meet manufacturer's specifications; document troubleshooting steps following Baxter guidelines

  • Prepare and

    manage

    the training calendar

  • Manage

    training documentation for all training courses

    coordinated

    and/or attended by staff and review training records for completeness, currency, frequency, and compliance

  • Efficiently

    manage

    expenses and submit for approval on a monthly basis

  • Inventory management of training materials, tools, and training devices

What You'll Bring

  • Bachelor's Degree

    or

    equivalent

    experience  OR

    Adult education certification or training

  • 5+

    years

    of

    technical training experience in a field service environment

  • 5+

    years

    of

    presenting

    material to a class

  • Demonstrated

    ability

    to self-manage

  • Excellent

    communication

    (written and oral

    English

    and

    French

    ) and

    interpersonal

    skills

  • Attention

    to

    detail,

    good problem-solving, and analytical skills

  • Customer orientation,

    teamwork

    skills, and

    the

    ability

    to

    actively

    commit

    to, support, and participate in continuous

    improvement

    activities

  • Travel as needed to support goals, as well as

    the

    ability

    to

    work

    flexible

    hours

    to meet training needs

  • Act as

    a

    subject

    matter

    expert

    for training department staff on all aspects of course design and delivery

Baxter is

committed

to supporting the needs for

flexibility

in the workplace. We do so through our

flexible

workplace

policy

which includes a required minimum number of days a week onsite. This policy provides the benefits of connecting and collaborating in-person in support of our Mission. The

flexible

workplace

policy

is subject to local laws and legal requirements. At its discretion, Baxter may decide to adjust, suspend, or discontinue as business needs change.

Equal Employment Opportunity Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Reasonable Accommodations Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

About Baxter

Pharmaceutical Manufacturing
10,000+

For nearly a century, we have delivered on our commitment to saving and sustaining the lives of patients, working alongside clinicians and providers around the world. We believe every person — regardless of who they are or where they are from — deserves a chance to live a healthy life, free from illness and full of possibility. At the intersection of progress and purpose is where we are redefining what it means to be a global medtech leader. It is where we are relentlessly pursuing healthcare transformation, fueled by our compassion for patients and providers and the challenges they face. It is where bold ideas meet the promise for meaningful change in the world around us. We are there, at every step of the journey, to help clinicians deliver the best care possible.